Companieshouse Opiniões 

I recently had to contact Companies House to clarify some details which our bank was requiring for our small business acount. The website did not have the information I was looking for, so I resorted to the telephone. Given that queries for our bank (Barclays) via telephone, state a wait time in the queue of two HOURS or more, I was expecting the worst. 2 minutes later a helpful, pleasant lady took my question, confirmed that the information required by the bank was not present or required by C.H. A pleasant, and useful experience. Full marks to them

Companies house are allowing foreign criminals (as fraud is a crime they are criminals) to register their businesses to random uk households with no checks. My address has been used and I am getting a lot of hostility from companies house who are refusing to see this as identity theft (case has a crime reference number) and are making me fill in more forms than the criminal did, and provide proof of residency that criminal did not need to do, just to get my address off their register. My details have also been picked up by other similar sites and now my address is linked to this criminals business all over the internet so even if i do get my address off Companies House it may still be on other sites. I could have bailifs, creditors and criminals turn up at my door and Companies House don't care and really don't see any urgency in the situation. A serious review of Companies House policy is required as it is currently facilitating fraud and identidy theft.

Absolutely terrible company to deal with
I don’t understand why they are even needed.

They are very rude & don’t seem to want to help, all you get is “check out the website “ which is just as poor as the people who answer the phone.

Anyone can answer the phone and tell you to go online.

No consideration for the situation you’re up against.

Fingers crossed the ombudsman will get involved

Companies House had an excellent service for submitting accounts and confirmation statements and making changes to Ltd Co records. This year it was a nightmare. Instead of ten minutes to complete a confirmation statement and update the company address it took two hours + and the cost had increased from £15 to nearly £100. The reporting Co Sec or Director has to now set up his own account before anything can happen and then navigation is no longer easy but everything seems to be hidden. I had to put in the payment details and verify them twice and asked to confirm an obscure and unexplained commitment. I was then asked to sign up to services from private companies like Barclays which I know and a host of ones I have never heard of and therefore do not trust and it was difficult to refuse. Had I done so I should have been another £200 or so plus £15 a month out of pocket. I suppose CoHo earns a commission from all these companies.

Hostile fine policy designed to penalise not to aid
shame on the goverment for not applying the same penalties for the atrocious behaviour of lamakazi and truss

As a disabled person I don’t understand a lot of the legal stuff so I used a middle man company to help me register my business name; they however registered the business as active and I thought I was just copyrighting the name for future use i had no intention of being an active business. They posted my details online for anyone to see and this scared me so much, they wouldnt help me close it or fix it they just kept saying i have to pay. I felt taken advantage of and had no idea what i got myself into. A quick call and an online form later, the government cancelled my company and this was amazing to hear, i was so scared that I didnt know what i got myself into and the lovely people at the company house allowed me to escape the nightmare i accidentally got into. Never use a midde man! Go straight to the government cause they are clearer and kinder and dont want to extort you for money. They worked fast and after a severe meltdown they eased my worry that I may end up in trouble. thank you so much, the gov does care, i was so scared as I dont understand legal terms, i thought everyone used a middle man to help but now I know better. I clearly had no idea what i was doing but the gov truly helped me resolve this within a couple of hours. Thank you

Webfiling is a joke.
I tried several times but I could never finish it, there was always an error message. I received also a few letters they are warned me about prosecution. REALLY?
Maybe the website should be in working condition and usable service is required before take anybody to the court and issue a penalty.
Eventually I phoned the Companies House. I had to wait nearly 30 minutes to be able to speak to an advisor. The lady was extremely helpful and told me how I can use eventually the service. It was a tricky workaround. Also every time if I wanted to log in I had to request a new password. I was typing the password every time correctly. I am not mental, I could remember the correct password and I could type the password correctly. However, the system never accepted the 2nd time. It is extremely frustrating and stressful. A year ago in 2021 it was a perfectly working and simple service. Why was it changed to something non-sence?

This companies house site and company should not excise as it does nothing for companies except leak all details without GDPR and it seems anyone can change the code and details of any companies and make it there own. To add and cancel directors. When I asked for documentation that was submitted I still have not received any reply.

Five stars. I was having problems winding up my company and phoned for advice. Though it took a while to get through the staff member I spoke with (Joshnua Fisher) was exceptionally helpful, called me back when he said he would and I was able to solve my problem quickly and cheaply. As so many government experiences are negative an extremely positive experience was an unexpected surprise.

What a useless team. Now that Boris is gone perhaps sack the whole lot and get staff in that are competent and with no attitude, I had the most unpleasant today speaking to a call operator and a customer supervisor Ms A**en! Get some training and train your staff to understand all your company procedures as they don't have a clue! Well done....

I purchased a property in Sept 2021, since this I have been receiving constant letters from them about a business I have no idea what they are, who they are or any any affiliation to the business.

Emailed informing them that I wish for this to be struck off as I have no idea what the business is.
I was then informed I have to fill out 2 forms RP07 & RP02a and provide proof.
It doesn't help when you receive letters such as Upon dissolution all property etc will belong to the crown.

Why as a new owner do I have to jump through so many hurdles & have poorly worded letters causing immediate concern.

Surely an email with proof is enough!

Was the website dessigned by a moron? What a pathetic, pathetic excuse for a service. This is a government website? Shameful

Spoke to Nathan in contact department who was nothing but helpful and polite, nice to speak to someone like that when your clueless surrounding taxes

Companies house was supposed to be vetted and approved by highly qualified individuals. Then put on a GOV web site, thus giving the impression that any company on there is at the very least, legit.
Not so, anybody and their cat can register on this useless platform!
NIDFASHION LTD are registered as a UK based company but they are not. They are in fact from china and are scammers. They have somehow registered with companies house. As well as many top payment sources.
What’s the point of having this in place if it’s a useful as a chocolate teapot?
But I guess anything with GOV on it isn’t to be trusted nowadays anyway is it.

Rang for advice on company restoration
Spoke to a very rude young man who proceed to list a long and detailed list of actions required which I struggled to keep up with and note down , so clarified with him as he went a long , and was told that I should stop speaking as he was trying to help me and I wasn’t listening !
So I listened then told him he was very rude and he said ‘ we will disagree on who’s being Rude ‘
Honestly didn’t think there was customer service like this anymore ! Shocking !

I submitted an app for a CIC. they rejected it, firstly because they claim there were two memorandums and secondly some long-winded nonsense from the regulator, asking to add more information to the CIC36 form.

I just want to clarify first, that there is no place to add any additional forms, so I could not physically add an extra memorandum! They delete all rejected apps straight away, so no way of knowing but I am adamant that this did not happen. I just resubmitted the exact same one, let’s see if I get the same feedback! I doubled and triple checked it.

Secondly, the CIC36 form was based off a template that another CIC submitted and was approved. It was drafted by a top accountant and when I checked other registered CIC's, it had 3 times the amount of depth and relevance.

Anyway, I called them up, firstly the regulator, who did not have the application, as I said they have a very backward system of just immediately deleting everything and you have to start all over again. I would understand if the process made sense but when their rejection email provides their contact details to discuss the rejection and why, but then the call operators can't help with anything, as no notes, or details, so what’s the point in directing someone to call them for more info!

The regulator just started to blag and ask me what I wrote, which I said, X, Y, Z, they interjected and said add X, Y, Z and that they would have rejected it too. This is even though mine was professionally completed at length. When I said this, and that it was accepted previously, as it was their template and also that the standard Companies House template is much briefer, she just huffed and repeated the same words, add more stuff like a robot. Didn't have clue what she was on about.

Anyway, I called Companies House twice, first one said she doesn't have a clue and that someone will call me back (did try to blag and assume stuff though), second one tried to find the app using the submission number and it just said rejected, with no reason, so she couldn’t help as well. I tried to explain the reasons listed in the rejection email, she just said re-submit it but I have to start from scratch (which is true), but she also said I had to re-write the entire memorandum, I triple checked that this was what she meant and she said yes. I told her I will just use my existing, as it was the CIC36 that 'needed' beefing up and she just huffed as well. She just full-on blagged everything, didn’t have a clue but thought she’d have a crack at it.

None of these people had any intellect, knowledge or even common sense, how on earth they got a job when others I know that can spell their name don't, I have no idea.

My advice, don't let their stupidity and incompetence put you off, keep trying, you'll get there in the end!

These people harbour fraudsters our home address isbeing used by someone. After reporting it they say fill out a form which I have already done. I get an email to say they have defaulted the address to a po box. This was last year. Today I get an email saying the director has not changed it. Lazy people working from home while I do all the work for them.

Zero rating is not possible so I’m being generous with 1*. When will they actually start living in the 21 century and offering a reliable online service? I applied to register my client’s company and they used an extra adjective in the name which was not in the application form. It’s been 2 weeks since I messaged them about it and I’ve heard nothing back. They must be having an fn laugh if they think I’m paying to have it corrected when it’s their fault. Secondly they rejected an application but approved another when they were identical bar one difference. It’s been a week and we still haven’t received the rejection letter they posted by second class mail. They emailed to let me know it’s been rejected but didn’t bother appending an electronic copy and when I asked for it they said they didn’t have one!
If it costs £20 to set up a company and staff aren’t paid enough or they employ absolute numpties, why not charge more and give us a pucker service? The cheapest service agent is £12 per application. Scrap them, charge us double the prices and give people the service they deserve.
Covid is not going to be around for you to excuse your uselessness forever.
Worse than the worst 3rd world bureaucracies.

Gov.UK Companies House.
The Very Same people That are meant to be Here to help you are the Very same people that Are against helping you As all you have to get in touch with them is an email 📧 & a phone number which only puts you through to a useless call 📞 centre that can never put you through to the right person as there excuse is that they are busy on the line .
So two obstacles in your way .
1 The Covid Excuse
2 The Complaints Excuse .

I only sent in an email 📧 the turn around time to reply was 5 to 7 working days I didn't get a reply at all then I rang up it took me over 30 minutes for a call handler to answer it I told him my problem that I needed help with to tell me whether the email 📧 I received was bogus or real he couldn't tell me so I asked him to send a email to them to ask them why they never replied I never heard back from anyone.
It is a shame that the way the UK'S 🇬🇧 Complaints system is heading you will have none as Covid will be there number one Excuse & not interested in replying to people's complaints ,& concerns is the second major issue there will be In the end more complaints about the lazy incompetent staff of Gov.UK Companies House then the original complaint you rang up about .
They are not worthy of your complaints as my name was to much for them to reply to me I guess that bias in them is really showing it's colours, Man Covid has really turned people into real evil 😈 beings.
There shouldn't be a call centre as what do they do to help nothing, all around the UK all you have is useless call centres with rude obnoxious staff that will not help you & furthermore the department you wish to talk to is hiding behind the Covid walls .
Terrible service .
The Police 🚔, The Councils & other Civil Servant Departments are the worst for Communication let alone helping people it is usually the victims that suffer here the perpetrators are more within the system then you have on the Streets of the UK 🇬🇧

I give the one star as i cant give none.
I have had 2 appeals ongoing for almost a year and now i have debt collection companies after moneys they are not entitled too.
Please Please Please stop hiding behind Covid and be like the rest of the country and go back to work. Unfortunately some people are relying on you.