My whole experience was fantastic, very friendly and knowledgeable staff. Jo was absolutely brilliant, she made it fun and also knew exactly what I looked good in, that is a wonderful skill to have. I... Ver mais
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Leia as opiniões dos outros
It is a real pleasure to be with the staff at Concept Eye Clinic. Their approach is personalised, reassuring, friendly and professional. Above all - they know what they are doing. Arranging appointm... Ver mais
I woke up with a sore and uncomfortable eye. I knew it was something that required looking at by a professional.. Several unsuccessful phone calls later trying to get some sort of help, I called Conc... Ver mais
Recommended to visit by a friend as could not read through present glasses. First visit. Friendly, professional and efficient and the staff clearly enjoy their profession. I can now read!
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Concept is really all about You! Our vision is to provide a gold standard in eye care at your service. Since the inception of our flagship boutique clinic in Newcastle, the brand has inspired love and loyalty from our patients and the well travelle...
Informações de contacto
3 The Wynd, TD6 9LD, Melrose, Reino Unido
- 01896823223
Won't go anywhere else
My whole experience was fantastic, very friendly and knowledgeable staff. Jo was absolutely brilliant, she made it fun and also knew exactly what I looked good in, that is a wonderful skill to have. I will not go to any other opticians now.
22 de julho de 2024
Opinião espontânea
My emergency appointment review.
I woke up with a sore and uncomfortable eye. I knew it was something that required looking at by a professional.. Several unsuccessful phone calls later trying to get some sort of help, I called Concept Eye Clinic! Absolutely blown away with the customer experience from all 3 members of staff. Left with a prescription for an eye infection and assurance that they could see me on Monday if required, said with genuune concern.
I will stay with my own local independent opticians as we too live in a small town. I would wholeheartedly recommend this eye clinic to anyone. 5 stars from me. Thank you for my experience all of you.
2 de fevereiro de 2024
Opinião espontânea
Just called in no appointment
Just called in no appointment. Thought I required new glasses, but a repair to the arm and a good clean of the lenses was all required. No charge. Brilliant friendly advice and will go back again for my next pair. Thank you team! Alan
7 de agosto de 2023
Opinião espontânea
Excellent Care by Concept Eye Clinic
It is a real pleasure to be with the staff at Concept Eye Clinic. Their approach is personalised, reassuring, friendly and professional. Above all - they know what they are doing.
Arranging appointments is quick and easy. The team give all the time required to fully care, not only for your eye-sight, but also for your comfort and appearance with new spectacles, should they be necessary.
I cannot recommend them highly enough.
23 de fevereiro de 2021
Opinião espontânea
Recommended to visit by a friend as…
Recommended to visit by a friend as could not read through present glasses. First visit. Friendly, professional and efficient and the staff clearly enjoy their profession.
I can now read!
18 de fevereiro de 2021
Opinião espontânea
New to clinic
New to clinic - excellent service and clear understanding of customers needs.
18 de dezembro de 2020
Opinião espontânea
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