Contact Coffee Co Opiniões 

170
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

All good. Longstanding customer but never ordered directly before, usually paid extortionate NAAFI fees for the pleasure. Bought 3 boxes of RED ON and they're the top job as always. Courier deliv... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Nothing special. After reading all the reviews "on their website" I was hyped to get good quality coffee. Ordered every single type, didn't like any of them, coffee seemed relatively low quality, simi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great company with great products. I took a box of Contact Coffee battle bags to a fitness competition a few weeks ago and ended up with my team mates queuing at my door every morning for another! Def... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Well look this is a mega product in practical terms, also though we looked at the people behind the brews and bags. There is a sincere will to deliver the coffee people love in a way you can acc... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de café
  2. Loja de artigos para acampamento
  3. Coffee Shop
  4. Quiosque de café
  5. Grossista de café
  6. Loja de equipamentos e roupas para actividades ao ar livre

Escrito pela empresa

The story begins with two serving Royal Marines frustrations of drinking poor freeze dried substandard instant coffee during operations and exercises around the world. Our mantra of “Quick Coffee” drives us to seek ways of brewing the best fresh coffee with minimal equipment and in the shortest amount of time in any environment.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

170 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(170)

21 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great coffee (Hoofin)

Great coffee (Hoofin), and superb service. Love Shots Fired to give me the boost in the morning or afternoon when needed! 👌🏼 I’ll definitely be ordering more ☕️ and supporting veterans with their great businesses!

11 de março de 2026
Opinião espontânea
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Resposta da Contact Coffee Co

Many thanks Paul. Enjoy!

Classificada 5 em 5 estrelas

Great coffee

Been in the coffee club since it was formed. Great company excellent communication, customer service and customer care.
If you like good coffee that supports real people making a living

22 de fevereiro de 2025
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Resposta da Contact Coffee Co

Thanks Mark. We really appreciate your ongoing support. Enjoy!

Classificada 1 em 5 estrelas

Terrible customer service

DO NOT BELIEVE THEIR RESPONSE BELOW!
UPDATE: they eventually responded via email and not on any of the chats or socials I posted on. They didnt, offer to send another whilst they dealt with the lost parcel they just left me waiting and basically blamed Yodel. Yodel are terrible - everyone knows this just look at their reviews - but in my experience of customer service which is vast they should have sorted the problem quickly and efficiently whilst dealing with Yodel separately.
I ordered coffee elsewhere and got it next day no problem. Better taste and brand too. I won't name it as that's not fair but it's very nice and very strong... Not hard to find. Check their other reviews & don't deal with this company.

Original review:
Terrible customer service. The coffee I received firsr time was good so I set up a subscription. That never arrived and Yodel lost it (I know they have a terrible track record too so not completely surprised). However all Contact Coffee did was acknowledge it was missing with Yodel. Days go by and no replacement sent and no response to further emails and online chats at all. Shame but I'd avoid this company. Definitely don't order coffee you need within a week and definitely don't subscribe as you'll be destined for disappointment!

7 de fevereiro de 2026
Opinião espontânea
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Resposta da Contact Coffee Co

There are two sides to every story. This review was left in frustration, before any resolution. We informed the customer that we have no control over their local Yodel and that our fulfillment center would look into, as quick as possible (whilst still within economy delivery expectations) Customer bombarded us with further messages, which we chose not to reply with "no change", or "still waiting" so's not to aggravate further. They just assumed it was definitely lost and wanted a replacement sent 2- 3 days after despatch - end of! A further polite email exchange took place 2 days after this review was left, with a full refund being processed. The parcel returned back to depot. We lost a customer and have an unwanted 1 star review as a resulting blemish. Impatience, coupled with a poor local carrier performance was not a good combination for this transaction.

Classificada 5 em 5 estrelas

Red On!, bang on!

When you need to hit the ground running Red On! from Contact Coffee Co. really hits the spot. Forget your energy drinks these coffee bags pack a real punch.

21 de janeiro de 2026
Opinião espontânea
logótipo da Contact Coffee Co

Resposta da Contact Coffee Co

We appreciate your kind words and ongoing support.

Classificada 5 em 5 estrelas

Just replenished my supply of Contact…

Just replenished my supply of Contact Coffee bags and grabbed a French Press to bring back to East Africa for work. My spirits are definitely lifted!As usual, the service was excellent.

17 de dezembro de 2025
Opinião espontânea
logótipo da Contact Coffee Co

Resposta da Contact Coffee Co

Thank you for your kind words. We really appreciate your on going support. Enjoy!

Classificada 5 em 5 estrelas

Great veteran company

Great veteran company, and customer service. Highly recommend

25 de outubro de 2025
logótipo da Contact Coffee Co

Resposta da Contact Coffee Co

Thank you for the 5 star review Gavin. We appreciate the feedback.

Classificada 5 em 5 estrelas

Great products

Love the products, looking forward to December so I have the excuse to open the advent calendar!

25 de setembro de 2025
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Resposta da Contact Coffee Co

Thank you for the 5 star review Rich! Try and resist till 1st December. We still have plenty left if you can't resist haha!

Classificada 5 em 5 estrelas

Recently stocked up on Contact Coffee…

Recently stocked up on Contact Coffee bags and a French Press to take back to work in East Africa.... That's my morale enhanced!!

Great service as always.

25 de setembro de 2025
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Resposta da Contact Coffee Co

Thank you for the 5 star review Shaun. Great to hear our coffee is keeping you going in East Africa.

Classificada 5 em 5 estrelas

Absolutely beautiful coffee

Absolutely beautiful coffee.

Red On hits like a truck, tastes good and gets you flying.

Thanks Contact for sorting me out, delivery was excellent.

10/10, just earned a new customer 🔥

30 de setembro de 2025
Opinião espontânea
logótipo da Contact Coffee Co

Resposta da Contact Coffee Co

Great to hear you are enjoying our Red On blend Max. Thank you for your custom and support.

Classificada 5 em 5 estrelas

Perfect as always.

Perfect as always.

25 de setembro de 2025
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Resposta da Contact Coffee Co

Thank you for the 5 star review Sam. 'Perfect'...we will take that! Thank you.

Classificada 5 em 5 estrelas

Coffee is second to none

Coffee is second to none, customer service is spot on. Yodel are shite!
Your coffee is the only coffee I drink now, battle prep all the way!!

24 de setembro de 2025
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Resposta da Contact Coffee Co

Thank you for the 5 star review Tim. Great to hear you rate our coffee and customer service. Couriers are always a battle! Battle Prep is a firm favourite in the office too!

Classificada 5 em 5 estrelas

Started off with the coffee bags and…

Started off with the coffee bags and they did not disappoint… quick easy strong and tasty when you want a coffee quick but not a from rubbish instant pot. Will be buying again and checking out more stuff. Not a bad price either.

15 de setembro de 2025
Opinião espontânea
logótipo da Contact Coffee Co

Resposta da Contact Coffee Co

Thank you so much for the review about our coffee bags! We appreciate the feedback and glad to hear you enjoyed them!

Classificada 5 em 5 estrelas

Tuck in. Get involved. Coffee with purpose.

Super proud to be collaborating with Luke and the team at Contact Coffee in support of Scotty's Little Soldiers. It has been a real joy at every touchpoint. And the coffee is fantastic. Delivery, follow ups, the lot.

15 de setembro de 2025
Opinião espontânea
logótipo da Contact Coffee Co

Resposta da Contact Coffee Co

Thank you for the review Andy. It has been a pleasure to work with you to produce this collaboration in support of Scotty's Little Soldiers. We look forward to building a long lasting relationship with you all. Thank you.

Classificada 5 em 5 estrelas

Amazing coffee

Amazing coffee. Bought the brew bags to try and wasn't disappointed. Need to order more now as I definitely don't have enough for my coffee fix!!

26 de agosto de 2025
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Resposta da Contact Coffee Co

Thank you for the 5 star review Darren. Glad you are enjoying our brew bags!

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