Contrado US Opiniões 

415
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The customer service is great. I had some technical questions and submitted a query. It was answered the next day. Very helpful. My custom dinner plates have turned out amazing! I was also impressed w... Ver mais

Classificada 2 em 5 estrelas

Mehh, print color was much different than what I ordered. Spent close to $600 on the same design and each item came out a different shade. I tried working with customer service and the most they offer... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I own a company camsharks.com (webcam jobs) and camsharks.net (live shows) We are an adult webcam modeling job recruiting company and ordered a dozen custom all over printed, stretchy ladies tan... Ver mais

Classificada 5 em 5 estrelas

Servizio fantastico, il mio ordine è stato preso in carico il giorno stesso, mi hanno fatto notare un problema con la grafica e non appena confermato le modifiche, le etichette sono state stampate, tu... Ver mais

Informações sobre a empresa

  1. Serviços para empresas

Escrito pela empresa

We work with creatives to turn their ideas into beautiful products, and with collectors to curate their individual style. Shop our #ContradoCreatives


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

415 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(415)

21 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fast Service, Exceptional Quality

Ordered some personalized masks as a gift. Quality of masks is far superior to most of the other "create your own" sites out there, and production and shipping took a total of 3 business days to receive them from across the pond.

27 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Better than expected results

I'm new to print on demand and I have had a competitor's print Contrado was far superior in packaging, color, quality and delivery. I'm ordering everything I am working on with Contrado.

20 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

ART-ECLECTIC BY SAKK DESIGNS-

We have been using Contrado for several years now. It is nice to have quality items available for high-end artwork! They will notify you of any errors before you decide to sell online. They will email, call, and confirm your creations are ready to go. Fabric selections are perfect for what we like to create! They are a great learning experience if you as an artist want to expand your creative horizons. As I designed it.. that is exactly what I get. Clients are very happy with the color arrangements as well!

13 de dezembro de 2021
Opinião espontânea
logótipo da Contrado US

Resposta da Contrado US

Thank you so much :)

Classificada 5 em 5 estrelas

art major

I’m a visual arts student and created repeat pattern designs for my senior show. I ordered my patterns on silk fabric and they look amazing. I’m planning on ordering more because I love them so much. Colors are accurate and line edges are perfect.

8 de dezembro de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

Unable to explain so cust svc rep understood

Nicely printed pix on very sheer fabric, good assistance & delivery. But then I wanted to make an order where I wanted to print near the woven edge of the fabric, and asked whether this was going to work. I simply could not get it across to the cust svc rep, no matter how many ways I explained it. How can a person working in fabric not know the term "selvage"??

26 de outubro de 2021
Opinião espontânea
logótipo da Contrado US

Resposta da Contrado US

Thank you for your review. We avoid printing by the selvedge as this usually attracts complaints though we are training all team members on such terms, so this a good reminder we will send them (this is indeed quite a well-known term in the industry). Thank you again and for trusting us as I see you recently placed another order with us, so thank you :)

Classificada 5 em 5 estrelas

Couldn’t be Happier!

Extremely fast delivery from London to the US, the picture panel I ordered was of significant quality, very fair pricing, and they even shipped me one extra free of charge! I will 100% use this company again in the future when needed!

5 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Hidden Gem: This is a not so well known hidden gem…

This is a not so well known hidden gem of a company. They produce quality products at incredible speeds. Wouldn't be surprised if they go public. Park Garnes from WW3ADPRO.COM and WW3 COMMUNICATIONS BRANDS

18 de junho de 2021
Opinião espontânea
logótipo da Contrado US

Resposta da Contrado US

Thank you so much for your lovely comments :). I hope you have an amazing start of the week.

Classificada 5 em 5 estrelas

Fabulous product, fabulous company

I can’t say enough good things about the Contrado product, people and customer service. I ordered a small amount of their custom wallpaper to see if it would work for my project. Unbelievably, I received it in just a few days and the product was far superior to anything I could’ve imagined: the printing was crisp and clear, it matched my current wallpaper perfectly, it was of the highest quality and caliber.

However, the wallpaper came in a Federal Express mailing tube and FedEx had broken it in half. This damaged the wallpaper on the inside but I was able to use the undamaged portion, so I contacted Contrado for a partial refund, but mainly to alert them to how the shipper was treating their product, so they could avoid the problem in the future. They responded to my emails immediately and with reasonableness and concern, and we worked out a partial refund. The company was so impeccable from top to bottom that I want to buy more wallpaper just to work with them again. Also, the ability to make impeccable custom wallpaper open so many doors. Try them, try their products, you will be overjoyed at the result. I was.

14 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

My experience with contrado was incredible.

My experience with contrado was amazing, I ordered three units of a printed scarf I am selling through my small business to see what the quality was like. They arrived and the print quality was the best I've seen. My image is a huge Tiff file and is super detailed, so much so that most websites wont accept a file size so large for fabric printing, but the crispness of the details on my samples was really great. The only issue was that, I paid to have the pieces cut and hemmed, and each of the scarves was hemmed differently from one another. I emailed them explaining the inconsistency and their customer service team were so helpful, they really took the time to listen to my concerns and did a great job helping me problem solve. They sent me a discount code for my next order to make up for the initial inconsistencies and when I reordered 15 units, they were all perfect, and came to the united states so fast! I'm amazed that they were able to ship to me so quickly during the pandemic because everything else seems to be delayed. I will definitely be ordering again soon.

2 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

For the Love of a Masks

I always give my customers masks of the artwork commission by them. I use Contrado services because of the fabulous products offered to my customers. The customer loved the mask so much! It is a most cherished item.
The experience was awesome from start to finish. I knew when my order was in production to delivery. The item ordered arrived on time. This is what I love about this company their personal service.

Thank you, Contrado! Bravo!

12 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Servizio fantastico

Servizio fantastico, il mio ordine è stato preso in carico il giorno stesso, mi hanno fatto notare un problema con la grafica e non appena confermato le modifiche, le etichette sono state stampate, tutto in 1 solo giorno! La spedizione è arrivata in 2 giorni con il servizio impeccabile di FedEx. La qualità delle etichette eccellente, tessuto morbido, doppio ed i colori identici al file di partenza! Continuerò ad ordinare da questi ragazzi sicuramente.

7 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I have been so happy since I started to…

I have been so happy since I started to do business with Contrado. The quality of all my orders have been top notch and my customers are always happy with their purchases!! The turn around time is incredible!! Some of the prices are a bit on the high side so it does make for less profit but everything I have ordered has been great quality!

6 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Top Quality, Fast Shipping!

I heard about Contrado on Facebook and I really liked the high quality products that were advertised online. I finally signed up online as a seller in February and I made sales. The products came extremely fast (faster than some companies in the US and I'm located in the US) and they were top quality! The program to upload the designs is amazing. The company is amazing and I am so happy I signed up as a seller for Contrado.

5 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I did a test swatch first for color…

I did a test swatch first for color match. The colors were vibrant and clear. The material was very good quality.
We then printed our full graphic on micro-suede. The Turn-around was quick. Colors remained vibrant and clear. I would highly recommend this company and their excellent turn-around time.

5 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect pillows

I had pillows made from cyanotype photographs and they looked absolutely beautiful. I ordered more! This is the best company, easy-to-use website for making amazing, personal products.

27 de fevereiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Misprinted my labels with a typo!

Although I'd received the labels quickly, they were of poor quality (they looked very cheap), PLUS they modified my logo (without my permission) and ended up misspelling the name of my company. When I contacted them for an explanation, the rep I spoke with said they don't do any modifications to the files they receive, but offered to reprint the order for free with a "corrected" image file from me. This person INSISTED that they didn't touch the original file. When I refused the offer and requested a refund, I received an email response from a different rep who fully admitted that the file was indeed modified to print better on the fabric, as the type was too thin. Again, I was offered a free reprint of the order, but was told to modify the weight of the font for better printing. Now, if I modify my logo, it's no longer a fair representation of my brand and they seemed to have a hard time understanding that. After going back and forth for over a week, they finally issued a refund, but I had to send a photo of the labels cut up to further prove that they were unusable. The whole experience was a HUGE pain. I did not feel they handled my project with the care, consideration and professionalism they should have.

19 de fevereiro de 2021
Opinião espontânea
logótipo da Contrado US

Resposta da Contrado US

Thank you for your feedback. I am sorry about the experience you had to go through. I would like to get to the bottom of this. Please send me your order number so i can help out please

Classificada 5 em 5 estrelas

My print arrived and is perfect

My print arrived and is perfect; the color, the size are just right. I’m very excited! This first order was an experiment. The cloth will be embroidered and made into a small purse. I can’t wait to order more printed Aida.

13 de fevereiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Unable to access my account through…

Unable to access my account through Shopify. Contacted Contrado by email and received no reply. The error message that I receive when attempting to access is "Oops! We experienced some error at our end. Please try again." I can log on directly but not through Shopify.

11 de fevereiro de 2021
Opinião espontânea
logótipo da Contrado US

Resposta da Contrado US

I am so very sorry about this issue, could you send me your email address and/or phone number so I can locate you and try and help? I am asking the Custome Service team to also check all contacts we received in the meantime (I do not have access to your contact details on here). Regardless I hope we can make it all better.

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