Coolstays Opiniões 

284
•
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

Completely being switched off from the world was exactly what myself and my partner needed after a stressful couple of months! The outside bath was beautiful looking at the moon and watching the cloud... Ver mais

Classificada 5 em 5 estrelas

We booked the end of September for a short stay prepared to have 5 days of rain and strong winds, confident from the reviews that we would be happy spending our time in Blue Hare mesmerized by the vie... Ver mais

Classificada 5 em 5 estrelas

Received a Coolstays voucher from our Daughters Went on the website and selected a property for a 3 night stay, confirmed within hours Redeemed the voucher on Coolstays website and confirmed the mo... Ver mais

Classificada 5 em 5 estrelas

The Coop was absolutely stunning! Being in the woodlands watching the squirrels and listening to the birds whilst soaking in a gorgeous outdoor bubble bath was just what my partner and I needed! Such... Ver mais

Informações sobre a empresa

  1. Agência de viagens

Escrito pela empresa

Unique and unusual holiday accommodation - treehouses, shepherd's huts, windmills, hot tubs, views and pools. Cool cottages and amazing villas. Stay somewhere extraordinary with Coolstays!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

284 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(284)

108 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I would recommend the nest

I would recommend the nest. The owners are very friendly and made us feel welcome, they give you privacy also available if needed . The nest is ideal for a quiet getaway with plenty of special touches. I rate this a 10 /10 and will definitely be returning in the near future

8 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Coolstay is a great platform for…

Coolstay is a great platform for finding unique, beautiful places to stay. It is easy to find areas or unique places to stay. Our last stay was the Jungle Cabin, which was exceptional. I don't hesitate to recommend Coolstays.

29 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We had a great time at Hermitage…

We had a great time at Hermitage Cottage - communication was fantastic from Jerry and the team the whole time, the location is gorgeous, especially with the hot tub looking over the forest, and the cottage had everything we could need! A perfect getaway. Will definitely be looking at coming back!

27 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Wine lover’s paradise

An unforgettable stay in a beautiful part of southwest France. The villa itself is private, peaceful and beautifully designed, with vineyard views, a dreamy terrace, a private plunge pool and so many thoughtful touches throughout. It was very easy to settle into a relaxing break with such attentive hosts. One of the loveliest moments was the weekly apéro at Le Moulin, where guests gathered for wine, canapés and conversation among the vines. The area around Le Malbec was a real highlight for us. We loved heading out for walks among the butterfly-filled lanes, exploring nearby villages, shopping locally, stopping for food and drinks, and taking in the slower pace of life in the Lot and Célé valleys. Cajarc, Saint-Cirq-Lapopie and the Chemin de Halage are all well worth visiting, and there is so much to enjoy within easy reach. It is the kind of place where you can do as much or as little as you like: explore during the day, come back for a swim, open a bottle of wine and enjoy the picture-perfect setting. Deirdre and Marc have created something very special at Le Malbec. It's the perfect place to switch off.

22 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Rustic vibe, lovely decor, secluded

Really cool place, rustic vibe and great in the summer. The website has a limit on 2 dogs but the owners kindly let us take our 3 which was great. It’s very secluded.
Do be aware there are a couple extra costs not in included in the original pricing shown. Such as £25 per dog and needing to pay for a bag of coal (£8) and any extra wood if you’re staying for more than 1 night.
It is perhaps in a few places slightly more overgrown than advertised too.

5 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We had the best time…

We had the best time with our son in the yurt with Julia on the farm. The whole place is just idyllic, so beautiful and peaceful. It felt like our own private piece of land in the middle of the gorgeous Devon landscape. Julia was super friendly and helpful. There are many great things to do in the area and the animals were an amazing bonus for our son to play with. There is no electricity or WIFI and it was the best thing to just completely detox from the world and fully rest. I will recommend this place to anyone and everyone!

29 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Helen at Hazelstone management was…

Helen at Hazelstone management was perfect from start to finish. Great communication. Quick email reply to any questions and details are left in the house should you have any problems/questions during your stay. The house is beautiful and to a very high spec. We would 100% recommend this house and management company for a beautiful stress free stay.

31 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

What a view

We had a fabulous stay at Portamaggie Cottage with our two dogs . We woke up to the sound of waves and fell asleep to the sound of waves . Opened the door every morning to let the dogs run on the beach . So peaceful and the weather was amazing , went home with a sun tan . Great walk along the coastline to Portpatrick. Thank you Tara and Mark for the lovely welcome hamper . The cottage was warm and welcoming , everything you could want and more to get away from the stresses of life . We would definitely recommend and will definitely be back.

18 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely fantastic stay!

Absolutely fantastic stay!! Paul and Antonia have made an absolutely beautiful retreat in Oban, and my partner Dale and I have had a wonderful time! Although our trip was short, we took full advantage of the comforts of the Roost, and enjoyed watching silver screen films on the projector! Seeing red squirrels and owlets making their first appearances in the world was an absolute highlight. We walked into Oban each evening and had some incredible meals. Paul and Antonia were so kind and accommodating, and provided us with a plethora of recommendations. Thank you so much, we can't wait to come back! :)

29 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Coolstays for amazing unique holiday homes

Coolstays is a great place to find that somewhere different to stay. Booking process is easy, contact with the host.

We had a Wonderful Stay at Bennalack Barn The Bullpen is a peaceful, beautifully kept cottage that made for a perfect Cornish escape. The barn was spotless, full of charm, with the small touches — fresh flowers and cinnamon buns on arrival — that made us feel instantly welcome. The gardens are stunning and so calming, which we enjoyed in the evenings. The hosts were very welcoming. Would highly recommend this cottage for a lovely quiet break, in easy reach (approx 20 mins) of both North and South Coasts.

21 de julho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Disappointing stay

I recently booked a property with coolstays and had a few issues after a very disappointing stay at one of the properties. Although a resolution was eventually reached, I was disappointed with the initial contact and response. It took much longer than I believe it should have.
I understand that the agreement is with the property owner and that Coolstays are merely a directory but they need to be aware of what they are advertising to the customer and making sure the facts are correct as they are the first port of call. The photos of the property needed reviewing as they were clearly out of date.
In the end I was happy with the outcome.

14 de julho de 2026
Opinião espontânea
logótipo da Coolstays

Resposta da Coolstays

Thank you for your review. We’re sorry that your stay at didn’t live up to expectations.

We were glad Claire was able to speak with you about the issues you experienced and follow these up directly with the property owner. We’re sorry that the initial contact and resolution took longer than you would have liked, and we appreciate your patience while everything was being worked through.

We also appreciate your feedback regarding the property photos and information. Although bookings are made directly with our property owners, it’s important to us that the properties featured on Coolstays are represented accurately, so we take feedback like this seriously.

We’re pleased to hear that you were ultimately happy with the outcome, and thank you for taking the time to share your experience.

Classificada 5 em 5 estrelas

We had an absolutely wonderful time at…Dinton dovecote

We had an absolutely wonderful time at the Dovecote staying over our wedding anniversary. The place is gorgeous and true to the listing. The quality of furnishings and equipment is to a very high standard, and touches like the choccies, cookies and frozen croissants were a treat. Karen was friendly and welcoming and able to suggest good places to visit and eat. As the weather was baking we were able to enjoy cooling off in the lovely pool as well. We loved our stay and will definitely be back. Andy and Annette

24 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Booked this place for one night for my partners birthday!

Booked this place for one night for my partners birthday, would have stayed for longer if we could of (unable to due to work commitments). Absolutely stunning place, so much time and effort has gone into building a place as stunning as this. There is multiple cabins to stay in… we booked the enchanted faraway tree. Very private and personal. So much attention to detail including the body wash, the towels for the hot tub and separate ones for the shower, a welcome bag with local crisps/tea bags and coffee. The pub is a 1 minute walk away, Morrisons less than half a mile away. Me and my partner have both said this is one of the most beautiful, magical places we have stayed. Michelle and Mark and both timely with replying. Would highly recommend and will definitely return.

1 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Don't book Ursa Bear Cabin

I'm sorry to tell that Ursa bear Cabin was a huge disappointment to us.
It was supposed to be a birthday treat for my wife, but I found myself apologising to her all the time for my mistake in booking it it.
It was far smaller than the advertising led us to believe, and there were notable health and safety issues involved. The main one being the lack of adequate lighting. We couldn't see to cook, either in outdoor kitchen or the indoor the kitchen and had to select our cooking implements and cutlery by feel. Cooking was was extremely dangerous and I burnt my hand twice.
We were constantly tripping over objects on the floor, which wasn't helped by the fact tat some of the (inadequate) lighting didn't work in the first place.
Also, we weren't impressed by all the dirty skin and fur rugs scattered around the property which were very grimy and we found several insects inhabiting one of them.

There was a very poor selection of cutlery and cups/glasses and no washing up liquid had been provided.
To add insult to injury, when we arrived home today we received a message from the owner complaining about the fact that we hadn't washed the dishes and she wouldn't be refunding our deposit !
We have stayed in numerous other cabins over the years and never had any problems, always being very happy with our stays.
We don't like complaining, but my wife's birthday was ruined and the owner's attitude appalled us.

27 de julho de 2026
Opinião espontânea
logótipo da Coolstays

Resposta da Coolstays

Dear Paul,

We're sorry to hear that your stay didn't meet your expectations, particularly as it was booked as a birthday celebration.

Having spoken with the owner, they have provided a different account of what happened. They have confirmed that when you contacted them about the lighting, they responded immediately with instructions, after which you confirmed the issue had been resolved. They also dispute your comments regarding the property's cleanliness, facilities and equipment.

In relation to the deposit, the owner has advised that it was retained because they believe the cabin required a significantly greater amount of cleaning than would normally be expected after checkout, rather than simply because dishes had not been washed.

As Coolstays is a directory of independently owned properties, we weren't involved in the stay or the subsequent dispute and aren't able to determine the facts where accounts differ. We would encourage both parties to continue discussing the matter directly in the hope of reaching a resolution.

Kind regards,

Tim @ Coolstays

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