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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Remortgage completed swiftly recently. Great communication throughout the procedure. Hassle free and easy to follow steps. Vivi was really helpful at each step.

Classificada 5 em 5 estrelas

I recently worked with Vivi T., conveyancing assistant on my remortgage, and I couldn’t be more pleased with the service I received. From start to finish, the entire process was handled with pro... Ver mais

Classificada 5 em 5 estrelas

We initially had Tiffany as our case handler before we were transferred across to Vivi. Vivi was very helpful in assisting with our re-mortgage whilst also dealing with Help to Buy England to pay off... Ver mais

Classificada 1 em 5 estrelas

At a loss to explain the completely unprofessional behaviour from Sally Hare and her team. After seven months no progress was made on our conveyancing. Our emails were ignored. Requests for phone call... Ver mais

4,1

Bom

TrustScore: 4 em 5

425 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I recently worked with Vivi T.

I recently worked with Vivi T., conveyancing assistant on my remortgage, and I couldn’t be more pleased with the service I received. From start to finish, the entire process was handled with professionalism, efficiency, and clear communication.

She took the time to explain each step in a way that was easy to understand, which made what can often be a stressful process feel straightforward and manageable. I was kept informed throughout, with prompt responses to any questions I had, no matter how small.

What really stood out was her attention to detail and commitment to ensuring everything was completed smoothly and on time. I always felt confident that my case was in good hands.

I would highly recommend their services to anyone looking for a reliable and knowledgeable solicitor, especially for remortgage matters. Thank you again for making the experience so seamless.

1 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I recently went through remortgage…

I recently went through remortgage process with Coral Legal, we have working with Vivi. I would like to mention that Vivi has been very professional and on top of everything. Communication with Vivi has been fantastic and everything was always explained very well.
Vivi is credit to the company.
Vivi thank you for all your hard work and I wish you all very best in the future.

26 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not recommend

I am extremely disappointed with the service I received. This has been one of the most distressing and frustrating experiences I have ever encountered.

Communication was consistently poor, with a significant lack of clear and timely information throughout the process. Matters progressed very slowly and appeared to be delayed until the very last possible moment, which created unnecessary complications. As a result, my entire chain was put at serious risk and made nearly impossible to manage.

The situation caused me considerable stress and anxiety, including a panic attack. Additionally, I found the customer service to be unprofessional, impolite, and at times arrogant.

Overall, the experience fell far below acceptable standards, and I cannot recommend their services.

20 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Professional and reliable service

Very professional and efficient service throughout the whole process. Communication was clear and prompt, and everything was handled smoothly. I really appreciated the support and guidance provided. Highly recommended.

9 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Remortgage

My husband and I recently worked with Vivi for our remortgage. She was approachable and kept keeping us in the loop with emails and easily explained the steps. The all experience was not at all stressful.

2 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

At a loss to explain the completely…

At a loss to explain the completely unprofessional behaviour from Sally Hare and her team. After seven months no progress was made on our conveyancing. Our emails were ignored. Requests for phone calls and voicemails ignored. When you telephone reception they will in no circumstances put you through to your solicitor. We have been forced to engage new solicitors, who have achieved in five weeks what Core Legal could not in over six months. I cannot understand how an apparently professional firm can behave in this manner. I would not recommend them in any way - they have put us and the entirety of our chain through unimaginable stress.

18 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Remortgage with HTB settlement

We initially had Tiffany as our case handler before we were transferred across to Vivi. Vivi was very helpful in assisting with our re-mortgage whilst also dealing with Help to Buy England to pay off our equity loan. We received prompt replies to any queries and were kept updated throughout the process. We also had to amend our completion date due to early repayment fees due on our previous mortgage which Vivi did with no bother. The whole process was made straight forward for us. Thanks again

9 de janeiro de 2026
Opinião espontânea

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