A very helpful sales assistant made constructive suggestions and moved furniture about to help us see what it would all look like. We came away happy having placed our order with delivery in 6 days!
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Leia as opiniões dos outros
We had previously researched what we needed. Good to see on display the product and ordering was easy with assistance of helpful staff. Delivery likewise. Only problem we have had is colour match disc... Ver mais
Staff at Canterbury store were very helpful initially in providing details of sizes of items. When we discovered that our space couldn’t accommodate our choice- no problem! We found an alternative and... Ver mais
I had a wonderful time buying furniture for my new house with Trudi’s help. She totally understood my vision and how I wanted different rooms to look and her stock knowledge was second to none. She w... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Escrito pela empresa

- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Informações de contacto
Marlowe Arcade 12-15, CT1 2TJ, Canterbury, England, Reino Unido
- 01233 515188
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No pushy sales people
No pushy sales people, able to move chairs around before choosing. The staff very efficient and knowledgeable. Only down side was only one staff member around.
Poderá usar IA para responderLer mais
I had a wonderful time…
I had a wonderful time buying furniture for my new house with Trudi’s help. She totally understood my vision and how I wanted different rooms to look and her stock knowledge was second to none. She was also very supportive of my slightly dazed husband and even he became more and more enthusiastic. She gave us the perfect balance of time to wander around and availability to answer all our questions. She found ways to make sure everything can be delivered at the right time for both of us as well. If there’s an employee of the year competition she’d win the prize!

Resposta da The Cotswold Company - Canterbury
Lovely store with great customer service
Great staff, good team spirit, couldn’t do enough to help. Very pleasurable human shopping experience where you can look, try and get a feel for the products. Hate online shopping for furniture and furnishings. Like to see the product, so much nicer. Lovely store in Canterbury.
Great support available
Using the one way video call button to connect with in- store expertise was brilliant - so much better than a chatbot. Big shout out to Verity at Canterbury branch

Resposta da The Cotswold Company - Canterbury
Fabulous store
Fabulous store, lots of choice and excellent customer service
I was rather disappointed that I…
I was rather disappointed that I couldn’t take the goods home. I have to get them delivered - even though I was buying something small enough to carry.
If I had known that - I would have ordered them online and stayed at home on the sofa!

Resposta da The Cotswold Company - Canterbury
Your sales team were very helpful and…
Your sales team were very helpful and patient, without putting any pressure on us. They answered all our questions clearly, and allowed us to move different chairs around, so we could reach a positive decision
We have visited your Canterbury shop…
We have visited your Canterbury shop several times and all of the staff have been very friendly and helpful
It was a pleasure to be able to go into…
It was a pleasure to be able to go into a physical store, rather than online.
The staff were attentive and very helpful.
The showroom made buying the furniture a real pleasurable experience. It gave a lot of reassurance about the products and the items we wanted to purchase. It was difficult to not spend more!
Second purchase
Quick and efficient service and delivery. Bought a second sideboard as impressed with the quality of the first one.
The Cotswolds Company
Morgan and Rob delivered our 7 draw chest piece of furniture. They informed us of delivery time and were punctual. They came to the door first to explain the process and to see where the furniture was to go, planning there options. Placed furniture with ease and professionalism, extremely polite guys, it’s been a pleasure dealing with both the Marlow branch from start to the delivery at the finish, excellent (and so rare these days in general)
Many thanks
AnnMaria & David Man

Resposta da The Cotswold Company - Canterbury
Looked for nice cabinets.
Looked for nice cabinets.
Found nice cabinets.
Purchased the nice cabinets.
Cabinets were delivered - with th most amazing packaging - fantastic.
Cabinets full of goodies - kitchen looks fabulous.
Very please with service and the quality of cabinets is first class.
Very happy customers
Great company - top quality delivery teams
Great company. Timeless design and excellent quality. Ian and Kyle. J who delivered the sofas could not have been more helpful or efficient.

Resposta da The Cotswold Company - Canterbury
Another quality purchase
Bought another piece of furniture from Cotswold, great quality and affordable. Delivery team, Bobby and Andy, very professional, polite and careful.

Resposta da The Cotswold Company - Canterbury
Great larder unit
Great larder unit - wrong size bought but they exchanged it straight away.
Excellent quality design and finish and value
Excellent quality design and finish and good price as bought in sale. Delivery excellent - men very helpful and assembled the table. Will certainly buy furniture again from Cotswold Company. Staff in Canterbury store very helpful especially Verity.
Great service
Table and chairs delivered on time with plenty of warning. Patrick and Bobby put the table together for me with the minimum of fuss. They were friendly and helpful. Showed my how to lock and unlock the extending part. They took all the packaging away with them. Can’t recommend them highly enough. They were a pleasure.

Resposta da The Cotswold Company - Canterbury
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