The Cotswold Company - Knutsford Opiniões 

163
TrustScore: 5 em 5

4,8

King Street 127, WA16 Knutsford, England, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Warm and friendly service on three separate visits. Helpful without being pushy. When I decided what I wanted to do, the sales process was straight forward and speedy. The other items I will be buying... Ver mais

Classificada 5 em 5 estrelas

Our experience with the Cotswold Co. from our visit to the Knutsford showroom through to delivery and installation, was excellent. Special thanks to Ryan & Chris who delivered and set up our dining ta... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

As always entering Cotswold is serene and calming experience. Immediately greeted by a smile and enquiry of help required by a charming assistant. Help was given in securing exactly what I had chosen... Ver mais

Classificada 4 em 5 estrelas

You were redeemed by the second delivery team who were from the Cotswold Company.The first delivery failed because the delivery firm(not yours)went to the wrong address compounded by the fact your sho... Ver mais


Informações sobre a empresa

  1. Loja de mobília para quartos
  2. Loja de móveis
  3. Loja de mobília para sala de estar

Escrito pela empresa

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Escrito pela empresa

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Informações de contacto

  • King Street 127, WA16, Knutsford, England, Reino Unido

  • 01565 364815

4,8

Excelente

TrustScore: 5 em 5

163 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(163)

5373 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Helpful team at Knutsford

The team at Knutsford were very helpful. I was going to spend a further £7000+, but the delivery structure slammed the brakes on and I would need to look elsewhere!

19 de janeiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

I visited the Knutsford showroom and…

I visited the Knutsford showroom and spoke to a lady called Sara who was very informative. Unfortunately when I called back to order a sofa I spoke to a lady called Kate who did not seem to know how to handle an order for a customer,was very brusque on the phone and eventually I put down the phone as she said she had to consult someone to check the order process-this was for the 3rd time !!

15 de janeiro de 2026
Opinião espontânea
logótipo da The Cotswold Company - Knutsford

Resposta da The Cotswold Company - Knutsford

Good morning Rosemary Van Ross,

Thank you for taking the time to share your experience with us. I’m glad to hear that your visit to our Knutsford showroom with Sara was informative.

I’m very sorry to hear about your experience when placing your order over the phone with Kate. This is not the level of service we aim to provide. Please be assured that your feedback has been raised with the Showroom Manager, and additional training will be provided to ensure our team is confident in handling customer orders.

We appreciate your patience and understanding, and we hope to provide a much smoother experience in the future.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Classificada 5 em 5 estrelas

Amazing Cotswold Knutsford

Sylvia at Cotswold Knutsford provided exceptional service. She helped us find the right dining table and accessories with a patient, no-pressure approach

3 de janeiro de 2026
Opinião espontânea
logótipo da The Cotswold Company - Knutsford

Resposta da The Cotswold Company - Knutsford

Good morning Shilpa Wahal,

We're happy to hear that you had such a positive experience. It's wonderful that our team member provided exceptional service and helped you find the perfect items with a patient approach.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Classificada 5 em 5 estrelas

Kate was fantastic and then when we…

Kate was fantastic and then when we called to order more furniture the gentleman I spoke to over the phone was equally amazing. Thanks so much

2 de janeiro de 2026
Opinião espontânea
logótipo da The Cotswold Company - Knutsford

Resposta da The Cotswold Company - Knutsford

Good morning Liandra Luna,

We're happy to hear that you had such a wonderful experience with our team members and ordering more furniture. Thank you so much for your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Classificada 5 em 5 estrelas

Extremely helpful staff…

We found the sale assistant extremely helpful. We had a query and he dealt with this for you. Excellent service and we will be certainly be going back.

28 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Kate was extremely helpful regarding…

Kate was extremely helpful regarding our bench purchase having had a very unsuccessful attempt of buying from another company it was so nice to find someone helpful and we will now receive our bench before Christmas.. thank you

15 de dezembro de 2025
Opinião espontânea
logótipo da The Cotswold Company - Knutsford

Resposta da The Cotswold Company - Knutsford

Good afternoon Joanna Rostron,

We're happy to hear that the bench purchase went smoothly. We appreciate your positive feedback and are so glad we could deliver your bench before Christmas after the previous experience.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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