CoutureCandy.com Opiniões 

1027
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased my daughter's dress for her sweet sixteen. The quality was amazing, pricing reasonable, and after a hard time searching for dresses in her size finding couture candy was such a relief. Del... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Unfortunately I did not read the return policy. Buyer beware…I thought I had 30 days but you only have 5. I ordered two sizes - they both require significant alterations. Now I’m stuck with two dre... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

So happy we found an amazing dress and it was even more gorgeous in person! The quality was absolutely beautiful and the fit, perfect! We were surprised with how prompt shipping and delivery was. Gave... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I would highly recommend CoutureCandy if you are looking for a high quality dress for special occasions. After going to several bridal stores and being highly disappointed in their selections of what... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda feminina

Escrito pela empresa

Couture Candy is a trusted online fashion retailer specializing in authentic designer dresses for formal events, including prom, weddings, black-tie occasions, pageants, and evening wear. We curate a wide selection of 100% genuine designer gowns from well-known international and U.S. brands, offering styles for every body type, budget, and occasion. Founded in the United States, Couture Candy serves customers worldwide through a secure e-commerce platform, with transparent pricing, detailed product descriptions, and clear sizing guidance to help shoppers make confident purchasing decisions. Every item sold on our website is sourced directly from authorized designers or official distributors — we do not sell replicas or counterfeit products. We understand that ordering formalwear online requires trust. That’s why we prioritize accurate listings, responsive customer support, and reliable shipping, while clearly communicating our policies on delivery timelines, final-sale items, and designer-specific return terms. Our team is committed to assisting customers before and after purchase to ensure a smooth shopping experience. Thousands of customers choose Couture Candy for milestone moments such as proms, weddings, galas, and special celebrations. We value honest feedback and continuously use customer reviews to improve our service, website experience, and fulfillment processes. At Couture Candy, our goal is simple: to make luxury fashion accessible online while delivering authenticity, transparency, and dependable service.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 91% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(1027)

168 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Grate quality same picture

Grate quality same picture

12 de agosto de 2026
Opinião espontânea
logótipo da CoutureCandy.com

Resposta da CoutureCandy.com

Thank you for your lovely feedback! We’re so glad you’re happy with the dress quality and that it looks just like the picture. We truly appreciate your support! ❤️

Classificada 1 em 5 estrelas

Unfortunately I did not read the return…

Unfortunately I did not read the return policy. Buyer beware…I thought I had 30 days but you only have 5. I ordered two sizes - they both require significant alterations. Now I’m stuck with two dresses.

12 de agosto de 2026
Opinião espontânea
logótipo da CoutureCandy.com

Resposta da CoutureCandy.com

Thank you for sharing your feedback. We’re sorry to hear about your experience. To review your case and assist further, please reach out to our Support Team with your order details. We’ll be happy to look into your concern and work toward a resolution.

Classificada 5 em 5 estrelas

I was looking for a unique dress for my…

I was looking for a unique dress for my wife that sparkled. This company has a lot of dresses that fit that description. But when I saw this blue dress and showed it to her we both fell in love with it, hoping that it was the right size one it arrived.
Luckily it was and she looks amazing in it. I would definitely recommend it.
She says it fits true to size. It seems to be of good quality.

7 de agosto de 2026
Opinião espontânea
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Resposta da CoutureCandy.com

We’re delighted to hear the dress was a perfect match! 💙 Thank you for trusting Couture Candy to help you find something special for your wife.

Classificada 5 em 5 estrelas

I love every dress I bought from…

I love every dress I bought from Couture Candy

10 de agosto de 2026
Opinião espontânea
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Resposta da CoutureCandy.com

Thank you so much for your wonderful feedback! We’re delighted you love every dress you’ve purchased from Couture Candy. 💕

Classificada 5 em 5 estrelas

Can't Wait to Order Again

I purchased my daughter's dress for her sweet sixteen. The quality was amazing, pricing reasonable, and after a hard time searching for dresses in her size finding couture candy was such a relief. Delivery was extremely quick! There are so many illegitimate and low quality online boutiques, I am very happy to have discovered couture candy and cant wait to order for her upcoming prom.

20 de julho de 2026
Opinião espontânea
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Resposta da CoutureCandy.com

Thank you so much for your wonderful feedback! 💕 We’re thrilled your daughter loved her dress and that you had such a positive experience with Couture Candy. We truly appreciate your trust and can’t wait to help you find the perfect prom dress next! ✨

Classificada 5 em 5 estrelas

So beautiful

So beautiful! Had lots of compliments!Great Fit! True to Size! Loved it!

7 de agosto de 2026
Opinião espontânea
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Resposta da CoutureCandy.com

Thank you so much for the lovely feedback! We’re thrilled you loved the fit and received so many compliments. We truly appreciate your support!

Classificada 5 em 5 estrelas

The selection is always incredible

The selection is always incredible! What makes the experience much better is the quick and reliable service. One of our very trusted sources to sho from

8 de agosto de 2026
Opinião espontânea
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Resposta da CoutureCandy.com

We really appreciate your feedback! It’s wonderful to know you value our selection and dependable service. Thanks for choosing us!💛

Classificada 5 em 5 estrelas

beautiful dress

beautiful dress. Well made. Just as seen in the picture. The order arrived very quickly - 1 day. A representative called to follow up.

21 de julho de 2026
Opinião espontânea
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Resposta da CoutureCandy.com

It was our pleasure to serve you! Thank you for your kind review, and we hope you enjoy wearing your dress.💛

Classificada 5 em 5 estrelas

Fast shipping

Fast shipping, accurate inventory when shopping and great user experience!

30 de julho de 2026
Opinião espontânea
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Resposta da CoutureCandy.com

We appreciate your feedback! It’s wonderful to hear that you enjoyed our quick shipping and seamless shopping experience. Thank you for choosing us!

Classificada 5 em 5 estrelas

Amazing

I love the dress, perfect color, very accurate with the picture.
Great quality. Fit according to the size I use to wear.
The costumer service is amazing.

23 de julho de 2026
Opinião espontânea
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Resposta da CoutureCandy.com

Thank you so much for your beautiful review! Knowing that you love the dress and had a great experience with our team makes us very happy. We appreciate your trust and hope to serve you again soon.

Classificada 5 em 5 estrelas

Beautiful dress

Beautiful dress! Very good quality! Quick delivery! 10/10

29 de julho de 2026
Opinião espontânea
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Resposta da CoutureCandy.com

Thank you for your lovely feedback! We’re delighted you love the dress, quality, and fast delivery. We truly appreciate your 10/10 rating and support!💛

Classificada 5 em 5 estrelas

Dress may be a little too long

Dress was a little too long but other than it, it was absolutely beautiful. Good quality and fast international delivery. I’m very satisfied :)

26 de julho de 2026
Opinião espontânea
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Resposta da CoutureCandy.com

Thank you for sharing your experience! We're happy to hear you loved the dress and our fast international delivery. We appreciate your feedback and look forward to serving you again.💛

Classificada 1 em 5 estrelas

Do Not Buy

I ordered a dress because my daughter is part of a Quince. The dress came with parts of it damaged (jewels were missing), and the stitching and thread were coming apart. The dress was cheaply made, CHEAP! I contacted them within 20 minutes of delivery, and attached photos. They responded and asked for photos that I had already sent. I sent more photos, they respond that they need 24 to 72 hours to review. Once they reviewed and confirmed I could return, then they needed another 24 to 72 hours before they can provide you a return label. I'm still waiting for the return label. But since delivery and contacting them within 24 hours for an intial return label, it has been 4 days. 4 days and I have still not received a return label after initially requesting to return the product. Just think if you were pressed for your event ans have to wait a week for a return label, to then return, pay your own shipping, and then wait for it to arrive back to them to only receive store credit in most cases, to have to repurchase again and wait for shipping. Ridiculous.

Do NOT purchase with them. Their return policy it itself seems like a SCAM. They do all this back and forth with you so that you can eventually give up and keep their cheaply made product. To offer 10% discount instead, as if that compensates for receiving an item that you have to pay way more to fix, is RIDICULOUS.

I only purchased here because we had to as part of the event. If I had a choice, I would NEVER. BUYER BEWARE. There is no way these 4 and 5 star reviews are accurate.

23 de julho de 2026
Opinião espontânea
logótipo da CoutureCandy.com

Resposta da CoutureCandy.com

Thank you for your feedback. We're sincerely sorry for the frustration and inconvenience you've experienced throughout the return process.

Your claim has been reviewed and approved, and your return request remains active. We're currently awaiting the required return authorization from the designer before we can issue your prepaid return label. Our team is actively following up to obtain the authorization so we can send your return instructions as soon as possible.

We appreciate your patience and apologize for your experience. As soon as we receive the authorization, we'll promptly send your prepaid return label and return instructions.

Classificada 5 em 5 estrelas

Dress looks even better in person

Dress looks even better in person. Very good quality! Ordering was easy and the dress arrived fairly quickly with the free shipping option.

11 de julho de 2026
Opinião espontânea
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Resposta da CoutureCandy.com

Thank you for your kind words! We're delighted you loved the dress and had a smooth ordering and delivery experience. We appreciate your support!💛

Classificada 5 em 5 estrelas

Love my dress

Love my dress. Perfect, Mother of Groom dress. The gentleman that helped me over the phone was fabulous. My dress came in two days. Can’t wait for Sept to wear it💚💛

17 de julho de 2026
Opinião espontânea
logótipo da CoutureCandy.com

Resposta da CoutureCandy.com

Thank you so much for your lovely review! We’re thrilled you found the perfect Mother of the Groom dress and had such a wonderful experience with our team. We hope you feel amazing wearing it in September!

Classificada 5 em 5 estrelas

Super quick delivery

Super quick delivery, great packaging, and dress was beautiful. Customer service reached out immediately to check for any issues.

10 de julho de 2026
Opinião espontânea
logótipo da CoutureCandy.com

Resposta da CoutureCandy.com

We’re so pleased to hear you had a great experience! Thank you for recognizing our delivery, packaging, and customer care. We’re always here to help and appreciate your kind review!

Classificada 1 em 5 estrelas

DONT ORDER FROM THIS WEBSITE

I ordered a dress during May and it was delivered to a wrong address so I contacted the company and the shipping company to see if I could get the dress before the date of the event and for the past two months, both couture candy and a shipping company have been telling me to call one another about the issue it is now July almost August and I still don’t have a dress or a refund. DONT BUY FROM THIS STORE IF YOU ARE EXPECTING A DRESS BECAUSE IT JUST MIGHT NOT COME

8 de maio de 2026
Opinião espontânea
logótipo da CoutureCandy.com

Resposta da CoutureCandy.com

We're very sorry to hear about your experience and understand your frustration. This is not the level of service we strive to provide. Please contact our support team with your order number so we can review your case and work toward a resolution as quickly as possible. Thank you for your feedback.

Classificada 2 em 5 estrelas

I ordered the wrong size

I ordered the wrong size. I wanted to order a smaller size and return the one I had and I was not allowed. For this, I was unsatisfied.

22 de julho de 2026
Opinião espontânea
logótipo da CoutureCandy.com

Resposta da CoutureCandy.com

We’re sorry that your experience did not meet your expectations. We’d love the chance to review your order and help address your concern.

Please contact our support team with your order details, and we’ll be happy to assist you further.

Thank you for your feedback.

Classificada 5 em 5 estrelas

Loved the white Jovani dress

Loved the white Jovani dress. It was perfect for my pageant. Thank you

13 de julho de 2026
Opinião espontânea
logótipo da CoutureCandy.com

Resposta da CoutureCandy.com

Thank you for choosing us! We're so happy your dress was perfect for your pageant, and we hope to serve you again soon.💛

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