Please DO NOT buy insurance with them, they don't have any intentions to settle any claims they just keep drag it for unnecessary and sounds very strange. I been made foolish decision by buying insura... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
No complaints, lost my iPhone 14 pro max on the 10th and covercloud replaced it by the 16th, no problems at all. all done online, submitted the required documents and claim was approved quickly, repla... Ver mais
A empresa respondeu
Fairly simple signup process. I appreciate that they updated their website to accommodate my phone model when I contacted them. Like with any insurance provider, it's only when you need to claim that... Ver mais
A empresa respondeu
Bought gadget insurance from Cover Cloud online (June 2024). I chose this product from Cover Cloud because I couldn’t find insurance for my HP laptop with other providers. Website was very user frie... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
CoverCloud provides Gadget Insurance you can rely on. From smartphones to iPads and from laptops to digital cameras we give your gadgets the cover you need. Protect your phone or gadget against: Accidental Damage, Liquid Damage, Breakdown, Theft, Loss, Unauthorised Calls. All with Worldwide Cover included.
Informações de contacto
Minories 30-33, EC3N 1DD, London, Reino Unido
- www.covercloud.co.uk
4,5
Excelente
696 opiniões
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Please DO NOT buy insurance with them
Please DO NOT buy insurance with them, they don't have any intentions to settle any claims they just keep drag it for unnecessary and sounds very strange. I been made foolish decision by buying insurance with them. I want to give others an opportunity to think about it before you buy and go with well known insurers. If you want to waste your valuable time and explaining for all the stupid questions then this one is very good.
10 de abril de 2026
Opinião espontânea
A very easy transaction
6 de abril de 2026
Resposta da CoverCloud
Dear Anthony,
Thank you for the 5‑star review. We’re really pleased to hear the process was straightforward for you. If you ever need anything else, we’re here to help.
Kind regards,
The CoverCloud Gadget Insurance Team
Resposta da CoverCloud
Dear Christine,
Thanks for taking the time to leave a review. We’re pleased to hear you found everything quick and easy.
Kind regards,
The CoverCloud Gadget Insurance Team
very easy to get the cover needed
25 de janeiro de 2026
Resposta da CoverCloud
Dear Mrs Kaur,
Thank you for the 5‑star review. We’re delighted to hear that arranging your cover online was easy. We really appreciate your feedback and are pleased to have you with us.
Kind regards,
The CoverCloud Gadget Insurance Team
Avoid at all costs
Avoid at all costs! This is the worst gadget insurance experience I’ve ever had.
I bought a policy for my iPad, but when I tried to make a claim, the process was absurd. The system bombarded me with an insane number of irrelevant questions (it felt like over 10,000 – literally endless and pointless probing). Then, shockingly, they demanded my personal ‘share code’ – a government-issued immigration/right-to-work code that has ZERO relevance to gadget insurance. This is a massive red flag and a clear violation of privacy standards under UK GDPR.
Worse still, right after interacting with them, I started getting bombarded with spam calls from unknown numbers – something that never happened before. It strongly suggests my phone number and other personal data were shared or sold to third parties without consent, which is illegal and unacceptable.
Their aggressive data collection, irrelevant demands, and apparent data mishandling have completely destroyed any trust. I cancelled immediately and will never use or recommend CoverCloud again. If you’re considering them, look elsewhere – your privacy and sanity will thank you.
Stay away!”
29 de janeiro de 2026
Opinião espontânea
Resposta da CoverCloud
Dear Mr Ellikkal,
Thank you for taking the time to leave your review. We are sorry that you are dissatisfied with your experience.
Our policies are available only to permanent UK residents, and this eligibility requirement is clearly stated during the sales journey and within the policy documentation.
The documentation you provided in support of your claim indicated that you are not a permanent UK resident. In order to confirm eligibility, we therefore requested your UK residency share code. A share code is intended to be provided to authorised organisations such as employers, insurers, and government bodies to verify an individual's right to live, work, or access services in the UK.
As you do not meet the permanent UK residency requirement, we were unable to proceed with your claim. Your policy has been cancelled and a full refund has been issued.
For clarity, we do not share personal data with third parties other than where necessary for the administration of a policy or claim.
Kind regards,
The CoverCloud Gadget Insurance Team
Easy to insure your phone and great…
Easy to insure your phone and great prices.
31 de janeiro de 2026
Great price and it was so easy to do
30 de janeiro de 2026
Resposta da CoverCloud
Dear Judith,
Thank you for your 5‑star review.
We’re delighted to hear that you found the website easy to use and the premium competitively priced.
Kind regards,
The CoverCloud Gadget Insurance Team
The best price gadget cover.
Buying the cover policy for my gadgets was very straightforward, economical and fast. This insurance provider will be my go-to from now on.
23 de janeiro de 2026
Resposta da CoverCloud
Hi there,
Thank you for your 5-star feedback and kind words.
We’re glad to welcome you on board.
Kind regards,
The CoverCloud Gadget Insurance Team
Very easy to do.
15 de janeiro de 2026
Resposta da CoverCloud
Dear David,
Thank you for taking the time to leave a review. We’re pleased to hear you found the policy easy to arrange.
Thanks again for the feedback,
The CoverCloud Gadget Insurance Team
Simple as possible
13 de janeiro de 2026
Resposta da CoverCloud
Dear Jake,
Thank you for the 5‑star rating. We’re really glad you found arranging cover online a simple, straightforward process. It's great to receive your feedback and welcome you on board.
Kind regards,
The CoverCloud Gadget Insurance Team
Website was easy to use but would have…
Website was easy to use but would have like the discount code sent after buying policy to have been offered before purchase
16 de janeiro de 2026
Resposta da CoverCloud
Dear Phillip,
Thank you for choosing CoverCloud as your gadget insurance provider and for your review.
Our records indicate the code was sent prior to arranging cover - not to worry, we shall apply the discount retrospectively and refund the difference back to your card. There’s nothing more you need to do, however, we ask that you allow 5 business days for the funds to arrive back into your account.
If there’s anything else we can help with, please feel free to contact us on admin@covercloud.co.uk.
Kind regards,
The CoverCloud Gadget Insurance Team
Simple process to organise online and…
Simple process to organise online and at a very competitive price
8 de janeiro de 2026
Resposta da CoverCloud
Hi there,
Thanks for taking the time to leave a review. We’re pleased to hear you found the cover good value and that arranging cover online was easy.
We’ll be here if you need us, and thanks again for the feedback.
Kind regards,
The CoverCloud Gadget Insurance Team
I can only give 3 stars as I am a new…
I can only give 3 stars as I am a new customer and yet to make a claim, which hopefully is never required. Sign up was easy, and should I need to make a claim, and all goes smoothly, then 5 stars will be earned :-)
28 de dezembro de 2025
Resposta da CoverCloud
Dear Dan,
Thank you for leaving a review and we’re delighted to welcome you on board.
If you require any support moving forward, please do not hesitate to contact us and we will be glad to assist you further.
Kind regards,
The CoverCloud Gadget Insurance Team
Simple enough to use and policy easy to…
Simple enough to use and policy easy to understand
25 de dezembro de 2025
Resposta da CoverCloud
Dear Jason,
Thank you choosing CoverCloud as your gadget insurance provider and for your 4-star review.
It's great to welcome you on board.
Kind regards,
The CoverCloud Gadget Insurance Team
Simple to set up cover
21 de dezembro de 2025
Resposta da CoverCloud
Dear SF,
Thank you choosing CoverCloud as your gadget insurance provider and for your 4-star review.
It's great to welcome you on board.
Kind regards,
The CoverCloud Gadget Insurance Team
Support got back to me quickly
18 de dezembro de 2025
Resposta da CoverCloud
Dear Mark,
Thank you for your five-star review.
We’re glad we were able to help when needed.
Kind regards,
The CoverCloud Gadget Insurance Team
Professional and Efficient - need I say more !
Professional and so efficient to the point of shocking me !
I can truthfully say in today’s business world I cannot remember ever received such excellent service - and I thank you for that.
15 de dezembro de 2025
Resposta da CoverCloud
Dear Dorothy,
Thank you so much for your kind words. We’re delighted to hear that our service made such a positive impression.
Best wishes,
The CoverCloud Gadget Insurance Team
Website easy to understand and price…
Website easy to understand and price was very reasonable thanks
13 de dezembro de 2025
Resposta da CoverCloud
Dear Stephen,
Thank you for your five-star review.
We’re delighted to hear that the setup was straightforward and that you feel the service offers good value. We really appreciate you taking the time to share your experience with us.
Kind regards,
The CoverCloud Gadget Insurance Team
Have had this insurance for several…
Have had this insurance for several years now
28 de novembro de 2025
Resposta da CoverCloud
Dear Alan,
Thank you for your five star review and ongoing custom.
Kind regards,
The CoverCloud Gadget Insurance Team
Resposta da CoverCloud
Dear William,
Thanks so much for your feedback!
We’re pleased to hear you found the setup easy and the service good value, and we really appreciate you taking the time to share your experience!
Kind regards,
The CoverCloud Gadget Insurance Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.