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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I currently 7 months into an Iva and needed a newer car as I work nights and have my 3 year old daughter every weekend so need a car I didn’t think it would be possible after a lot of companies ref... Ver mais

Classificada 5 em 5 estrelas

I wanted to leave a review to recognise the support I've recently received from Creditplus. Whilst my dispute with the supplying dealer and finance company is still ongoing, Creditplus have ta... Ver mais

Classificada 1 em 5 estrelas

Started off well They put me in touch with a garage i bought a land rover discovery day after the EML light came on have now paid out 7000 on top for major parts when I contacted them they didn't wa... Ver mais

Classificada 1 em 5 estrelas

What an absolute joke of a company. I got a text saying I was approved, logged into the customer portal, and it confirmed the same – “approved.” Then comes the usual sales call asking what I wanted... Ver mais

Informações sobre a empresa

  1. Empresa de finanças e empréstimos para carros

Informação fornecida por diversas fontes externas

Compare the best finance deals, choose your perfect vehicle, contactless delivery to your door.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(1648)

25 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I used GO CAR CREDIT company to help us…

I used GO CAR CREDIT company to help us buy a car. Najem ( company agent ) helped us to secure the car with professionalism. From beginning to the end.

After 2 months, we had some issue with car. Called Najem and without any hesitation, he stepped up and worked beyond any expectation to be the mediator between the car dealer and with myself. He is kind, efficient, friendly and someone you can rely on in times of need. His work attitude is highly regarded. He is a treasure to the company for sure.
She made me feel very much supported in the time I badly needed help in liaising w/ the car dealer.

15 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Big up Najem 100 times

Big up Najem 100 times! Made the experience so smooth and so easy to communicate with. Would 100% recommend.

Guys, if you’re gonna use this company, ask for Najem!

12 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing and holistic customer service

Amazing experience thanks to Najem, as he provided holistic customer service, answering all of my queries from agreement to collection of the car from the dealership. While doing so he was also able to direct me towards other useful services necessary for ease of mind while dealing with finance. Would definitely recommend this service to friends and family.

8 de dezembro de 2022
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi Abdullah,

You're very welcome and thanks for the recommendation and your review.

Enjoy your new car!


Best wishes,

Sam
Creditplus Customer Services

Classificada 5 em 5 estrelas

Najem was fantastic to work with

Najem was fantastic to work with. Kept me informed throughout the process. Would definitely use the service again in future. 5*

7 de dezembro de 2022
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi Ste,

Thank you for your review and we hope you enjoy your new car!


Best wishes,

Sam
Creditplus Customer Services

Classificada 5 em 5 estrelas

Excellent service received by Najem…

Excellent service received by Najem Nouri. I got a call within the hour to discuss finance options from Najem who is a very knowledgeable, friendly and professional finance consultant. He tried his best to find the most suitable car for me by going back and forth with multiple dealers. He sent me a variety of vehicles to choose from until we found the perfect one for me. I have a deposit put down on a vehicle and finance agreed all in a days work thanks to Najem. Could not have asked for better service.

6 de dezembro de 2022
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi,

Great to hear Najem and the logistics team were so helpful.

Thanks for the review and enjoy your new car!


Best wishes,

Sam
Creditplus Customer Services

Classificada 5 em 5 estrelas

Extremely happy with my experience at…

Extremely happy with my experience at credit plus.

Bart helped me along every step of the way and practically did everything for me from start to finish, he done a fantastic job getting me into my new car and getting the best rate possible!!
Bart has given me an outstanding service that will truly not be beaten!

Thankyou very much guys at credit plus

26 de novembro de 2022
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi Tyler,

That's great to hear that you're so happy with the service you received from Bart and the team.

You're very welcome and thanks for the review.

Enjoy your new car!


Best wishes,

Sam
Creditplus Customer Services

Classificada 5 em 5 estrelas

Andy Hawkins was absolutely brilliant…

Andy Hawkins was absolutely brilliant with in 2 days of getting a text about getting a new car I have got one being delivered Friday from finding the car to sorting everything out Andy has been brilliant I've used credit plus twice before and they have never let me down

29 de novembro de 2022
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi Sam,

Yes it can be that quick! Also great to ear your a returning customer who we served well twice - hopefully we'll see you a third time!

Thanks for your review and we hope you enjoy your new car!


Best wishes,

Sam
Creditplus Customer Services

Classificada 1 em 5 estrelas

I applied for finance to help me buy a…

I applied for finance to help me buy a new car, following several texts stating that secured funds have been found, I called in to speak to Najem, at the time I couldn’t carry on with the call due to having to go back to work, he arranged to call me the following day at 17.30, no call came, the day after I got a further text to say a loan had been secured. I called back, went through more questions, at this point I was told the minimum I could borrow was £4000, he said he would go back to the lenders and get back to me. 2.5hours later, I again called back to be told he was on the phone but unfortunately Creditplus could not help this time. After thinking about things, I called again within ten minutes to be told he had left for the day. Explained I wasn’t happy about being given false information regarding the text messages, also the minimum amount on the website was £3000 which I had applied for, to be told, oh, the website needs updating. You are giving people false hope and wasting their time as I have spent the last few days looking for cars within my budget, only to be told you can’t help me. Do your checks prior to building up people hopes. Very poor customer services. Would not recommend at all.

23 de novembro de 2022
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi Anne,

I'm really sorry to hear you have been unhappy with your experience.

Rest assured we take any negative feedback seriously and will investigate the circumstances around your claim. If there is anything we find to follow up we will respond accordingly.

Please note: We are an FCA regulated company. As per our policy and to adhere to privacy guidelines we will not publicly comment in relation to any of our customers.


Kind regards,
Sam
Creditplus Customer Service

Classificada 4 em 5 estrelas

Experience was good and consultants responsive

Experience was good and Najem and David were both very friendly and Najem especially was very responsive in progressing the application. Only feedback is that changing consultants did cause delays and the need to resend documents and repeat conversations. Also, it did involve a lot of phone calls during work hours which was a little disruptive. Overall, really good experience.

22 de novembro de 2022
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi P Walton,

It's nice to hear the team provided a very friendly and responsive service and sorry for any delays and inconvenience.

Thanks for your review and enjoy your car!


Best wishes,

Sam
Creditplus Customer Services

Classificada 5 em 5 estrelas

Great customer services

Great customer services, and staff are very welcome and professional, Najem answer all my questions and he always replied to my call and email. I'm highly recommended them.

16 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Helpful

Very helpful in helping me attain my car, najem was understand and helpful through out! Couldn’t recommend the company and najem enough

3 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Bartosz Niedzwiedzki Thanks mate!!

This is a specific mention to Bartosz Niedzwiedzki for being extra patient with me. He was reliable and efficient! Even though I didn’t get the car in the end he was always ready to make time for a call or talking to a dealer for me.

Thanks mate, I’d recommend these guys above other third party providers.

2 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing…just amazing!!!

After almost 1 month, I finally received my car. This was down to a so called Business manager at a certain showroom, who lacked time management (and the rest).

David Dankwa-Smith was just an angel, constantly checking in on me, as my stress levels were through the roof. Extremely efficient, empathetic and professional. It was a pleasure to work with David. He explained everything to me in layman terms and often had to repeat himself due to my tired brain constantly asking questions. To top it off he saved me around £80 each month, in comparison to what I was being quoted by the showroom. And, I got a wee cashback just in time for Christmas. Such an honest and reliable experience. I could not be more thankful. It if was not for David, I would not have my gorgeous Audi at a brilliant price. A big thank you! David you’re a star ⭐️, could not recommend him more.

25 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Andy Harkins was so very helpful with…

Andy Harkins was so very helpful with getting my application for a loan for a new motorbike he sorted it all in a couple of days by the end of the week I had my new bike, would highly recommend him.5 stars 🌟 🤩 😀 👍 😊 kind regards Phillip Lee..

25 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

My agent was Ross Aspland

My agent was Ross Aspland. What can I say…. He’s a top man and helped me out big time nothing was a hassle to him sorted out everything for me and pushed to get what I needed. I would definitely use again and it will be Ross that I will be dealing with. Once again Ross if you see this thanks so much again

21 de outubro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Very very bad experience.no idea how…

Very very bad experience.no idea how they got good reviews.😡😡😡😡

17 de outubro de 2022
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi Saima,

I'm sorry to hear you felt you had a bad experience.

We take any bad reviews seriously and will investigate this further and respond to you directly as necessary.

Note: As per our policy and to adhere to privacy guidelines, we will not publicly comment on any specifics regarding one of our customers.


Kind regards,

Sam
Creditplus Customer Service

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