Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I currently 7 months into an Iva and needed a newer car as I work nights and have my 3 year old daughter every weekend so need a car I didn’t think it would be possible after a lot of companies ref... Ver mais

Classificada 5 em 5 estrelas

I wanted to leave a review to recognise the support I've recently received from Creditplus. Whilst my dispute with the supplying dealer and finance company is still ongoing, Creditplus have ta... Ver mais

Classificada 1 em 5 estrelas

Started off well They put me in touch with a garage i bought a land rover discovery day after the EML light came on have now paid out 7000 on top for major parts when I contacted them they didn't wa... Ver mais

Classificada 1 em 5 estrelas

What an absolute joke of a company. I got a text saying I was approved, logged into the customer portal, and it confirmed the same – “approved.” Then comes the usual sales call asking what I wanted... Ver mais

Informações sobre a empresa

  1. Empresa de finanças e empréstimos para carros

Informação fornecida por diversas fontes externas

Compare the best finance deals, choose your perfect vehicle, contactless delivery to your door.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(1648)

23 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Having had my previous vehicle written…

Having had my previous vehicle written off I needed a new car before Christmas. I was struggling to find one at the price I wanted to pay. Luke M was brilliant, he made sure he got me the best offer he could and was so quick which ensured I got my car in time for Christmas. He also kept me informed throughout the process. I was so stressed and he managed to turn that around. Thank you so much Luke :)

30 de dezembro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi Kirsty, thanks for the positive review! It’s great to hear Luke was able to get you into a new car just in time for Christmas and ease all of your worries. We hope you’re enjoying your new car!

Classificada 5 em 5 estrelas

Great company always happy to help and…

Great company always happy to help and explain thing’s Luke always got back to me even late at night

16 de dezembro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Thanks for your review. It’s great to hear about your positive experience with Luke and we hope you’re enjoying your new car. Happy motoring!

Classificada 1 em 5 estrelas

PROSPECTIVE CLIENTS BEWARE

PROSPECTIVE CLIENTS BEWARE - incorrect advice given - resulting in the policy being unfit for purpose. Complaints procedure was handled poorly with the employee asking "what am i trying to achieve" by putting a complaint in. Absolute shambles!! Now in contact with the ombudsman.

16 de dezembro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Mr Russell, we've investigated your case and are confident that the correct process was followed in reaching resolution of your complaint. However, we are disappointed that you found your experience with us unsatisfactory.

Classificada 5 em 5 estrelas

I definitely recommend creditplus

I definitely recommend creditplus, I want to thank everyone from the team especially to Mat Richards for all the support and advice in finding the perfect car for me.

30 de novembro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi Vasile, thank you for your review. It's great to hear about your experience at Creditplus with Mat. Happy motoring!

Classificada 5 em 5 estrelas

From speaking to a gentleman called…

From speaking to a gentleman called ronnie.Cullinane the service I received was excellent. Would highly recommend creditplus. My new car is amazing thankyou.

25 de novembro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi Samantha, thank you for your review and for letting us know about your excellent experience with Ronnie. Happy motoring!

Classificada 5 em 5 estrelas

Pierre Cervello

I couldn't recommend Pierre Cervello more than enough. Right from the beginning he listened to exactly my needs and what I was looking for and always followed through. There were a few small issues on our journey (none of which were at his fault) but he always has a solution and got it resolved. I can happily say I am now driving in my dream car and its all thanks to Pierre. If you are looking for professionalism, responsiveness, dedication then call Creditplus and ask for Pierre. Thank you for all your hard work.

23 de novembro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Thank you for your review Thomas. We're pleased to hear about your experience at Creditplus with Pierre. We hope your enjoying your new car

Classificada 5 em 5 estrelas

Thanks to Credit Plus I found my new…

Thanks to Credit Plus i found my new car they were so helpful Chris Le was amazing finding the right car and finance deal to suit me.

Thank you

15 de novembro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi Stephen, thank you for your review. It's great to hear about your experience with Chris. Happy motoring!

Classificada 5 em 5 estrelas

Changing my car was looking impossible

Changing my car was looking impossible, but then i found Creditplus. The whole process was so easy and the communication from Luke was fantastic and so much appreciated. The finance has gone through and i am absolutely delighted. Thank you again

10 de novembro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Thank you for your review Steven. It's great to hear about your experience at Creditplus with Luke. We hope you enjoy your new car!

Classificada 5 em 5 estrelas

Ronnie was excellent

Ronnie was excellent. He took me through the whole process of finding the perfect car, even when we had setbacks, he was happy to help when many others might not have. Would definitely use him again if i need another car on finance in the future.

8 de novembro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi Warren, thank you for your review. We're pleased to hear about your experience with Ronnie. We look forward to helping in the future.

Classificada 5 em 5 estrelas

5 star service

I don't write reviews so this is testament to the service I received from these guys. I initially contacted Creditplus to see if they could assist in the purchase of a car that I'd sourced. Not only could they help financially, they sourced a better car at a better price. When you deal with them you are assigned a consultant. This person will guide you through the process from start to finish. I had the pleasure of dealing with Tyler . What an absolute star. A true professional with an in depth knowledge and understanding of true customer care. My lack of IT skills coupled with my naturally pessimistic outlook made poor Tyler work for his money! Never fazed he remained focused on delivering a positive and stress free service. Credit plus took my old car in part ex. and gave me a very fair price. When I took delivery of my new car I was suitably impressed. It had been prepared to a high standard. The only negative up till this point was the fact that there was only one key present, not the two as described. I signed the delivery form accordingly and made note of this. When I contacted Tyler to report this matter he couldn't have been more helpful. He accepted responsibility for the obvious loss of a spare key and swiftly organised a replacement. This was done through a main dealer and certainly not cheap ( Mercedes Benz ). In my experience it's these situations were a dealer will show their true worth. When the s**t hits the fan and its time to put their hand in their pocket. Given all the above I felt compelled to report on an absolute 5 star service. If you're looking to deal with these people don't hesitate, you're in safe hands.

2 de novembro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Thanks Nigel for your great review. We're pleased to hear about your experience at Creditplus with Tyler. We hope you enjoy your new car!

Classificada 5 em 5 estrelas

Shane was brilliant!!

Brilliant service from start to finish. Shane was amazing, just when i thought i wouldn’t get the car i had seen, he managed to sort it out within 4 days. I couldn’t recommend enough, he always kept me informed and was clear throughout the process.

Im so glad i went with credit plus! Thank you so much!!!

2 de novembro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi Tash, thank you for your review. Its great to hear about your brilliant service with Shane. We hope you're enjoying your new car!

Classificada 1 em 5 estrelas

Started off fab

Started off fab. Had a call from an advisor, was told I will receive a call back later in the day or next day. Next day come by, no phone call. Left it a week as the advisor did say that they was busy, nothing. I forgot as i was extremely busy with work. 2 weeks had passed, no phone call. I called them up and was told they will get the advisor to call me back. 2 days passed, nothing. So called again, told the same thing. Again, days passed no phone call. I've given up chasing the advisor. They obviously don't want to help. Was even told to look for cars, so I did. First contact made with the advisor on the 12th October. May as well leave it as they're ' too busy '.

28 de outubro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi Aimee, we're disappointed to hear about your unusual experience with Creditplus. We are looking into the specific details of this now, if you would like further information please email us at complaints@creditplus.co.uk.

Classificada 5 em 5 estrelas

The man for the job

Amazing dealing with Shane. Got the job done quick and answered all questions, also giving advice. Back and forth communication was professional, would highly recommend him.

28 de outubro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Thank you for your review. We're pleased to hear about your experience with Shane. Happy motoring.

Classificada 5 em 5 estrelas

Libby from CreditPlus has been amazing

Libby from CreditPlus has been amazing, she sorted my finance out and got me a better price than initially quoted and also helped me source a car within budget and with all of the extras I wanted. Would recommend their service.

28 de outubro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi Antony, thank you for your review. It's great to hear about your experience with Libby. We hope you enjoy your new car!

Classificada 5 em 5 estrelas

Creditplus was amazing helping me every…

Creditplus was amazing helping me every step of the way and keeping me updated on everything with emails and phone calls. They are very fast and easy to work with. And Luke woodhouse who dealt with me was very nice and helpful.

26 de outubro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Thank you for your review Grace. It’s great to hear about your experience at Creditplus with Luke. Happy motoring!

Classificada 5 em 5 estrelas

Happy Customer

I would like to thank Tyler Woods for excellent customer service and finding finance for me. Very helpful and easy to talk to if I had any questions or needed to explain things further. The car he found for me was what I was looking for. Also kept me updated on everything that was happening. Thanks again Tyler!

22 de outubro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi Heather, thank you for your review. We’re pleased to hear about your experience with Tyler. We hope you’re enjoying your new car!

Classificada 1 em 5 estrelas

Avoid

Applied for finance as needed a new car for a job I had accepted. My car I had had 7 years and was basically dropping to bits and I’d paid the finance off. CreditPlus said I was accepted and the money was there waiting as the advisor stated. For the past month I’ve been looking at cars with this person and he’s been searching also. Came to an agreement on a local garage selling a Renault Captur which was perfect for me and my children. I sent over all the documents and income he needed from my current job. Said it had been accepted and didn’t need no details of my new one. We came to agreement on a payment date to suit my finances etc and delivery. For him to then come back to me whilst I’ve been waiting for this car to say they want income from my second job which I stated I had no contract from or any income as I haven’t started it yet. I’ve signed all the paperwork etc to then be told today I now cannot have the car! So I was basically mislead and I’m guessing he was on commission. I have all the emails stating up to yesterday evening that the money would now be paid out to the garage for the car which was in reply to me asking when it was getting delivered. Avoid at all costs. Messed me about for weeks and haven’t helped my situation at all!! Told him to leave it and I will not use this company again

22 de outubro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Hi LaurenJayne, we're disappointed to hear about your experience with Creditplus. We are investigating the points you've raised and will be in touch, if you would like further details please email us at complaints@creditplus.co.uk.

Classificada 5 em 5 estrelas

10 out of 10 Chris Le.

10 out of 10 Chris Le.

Words can't express how grateful and happy Chris Le has made me by helping with my finances needs. He has helped me buying my very first car which I love. He made this difficult process feels stress free. Great staff members at Credit Plus all have spoken to was excellent. Chris on the other hand was fantastic. He always ensure he puts me first in regards finance process within my budget,  dealing with the dealers etc. Just an amazing professionalism throughout the full process and I would like to say thanks again Chris Le. And hope to speak with you in the future for a new finance car again 😁😁👍🏾

Solomon

19 de outubro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Thank you for your review Ryan. It’s great to hear about your stress-free experience with Chris. Happy motoring.

Classificada 5 em 5 estrelas

Seb Was fantasic and patient with me…

Seb Was fantasic and patient with me when i was experiencing high levels of stress and managed to help me secure finance so i was able to purchase another vechile thanks again :-)

18 de outubro de 2021
Opinião espontânea
logótipo da Creditplus

Resposta da Creditplus

Thank you for your review Carlie. We are pleased to hear about your experience with Seb. We hope your enjoying your new car!

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