Crest Nicholson Opiniões 

Having lived in Tadpole for 4 years now, nothing has been completed. Work starts and stops, paths are left half-finished and dangerous when pushing a pram, and roads are still incomplete on sites that have been running for 10 years.

Crest can’t, and won’t, take responsibility for any of the work. Instead, they continue to palm it off to “other contractors”, and good luck getting a response from them via email as well.

It’s a one-star estate with a five-star price tag.

Visted with Ryan today at Curbridge Meadows to see some houses and understand Crest Nicholson and the location
Great information discussed and we really liked the houses we saw

My review isn’t particularly about Windsor; it’s about my general experience with Crest Nicholson. Mandy @ Windsor was helpfull; got the dates of our viewing wrong and unfortunately we visited the Lewin development. The staff there was unpleasant; called Mandy and explained; she was gracious and offered to make time for us if we got there on time. Had also booked online to view Walton-on-Thames but received no confirmation. Only realise we were meant to get email confirmation of bookings. Rang and spoke to Oliver; he simply said they’d had no time to respond and wouldn’t fit us in. He was very unhelpful. We’d spent a total of two hours in traffic trying to get to Lewin and an additional 2 hours stuck in traffic. It was my first experience of Creat Nicholson but the customer service experience has really put me off. Dealt with Cala Homes before and they couldn’t do enough for you.

Excellent performance from the Huddersfield dalton team Kate and Ruth they have been very wonderful and professional, this team are go getters making sure customers needs are satisfied and putting all effort in making sure you get your desired home ,

Crestnicholeson homes are top notch and of a quality I really love the design of building with a spacious open kitchen and lastly the lady who came in time to time checked we were well settled has been wonderful showing us round the building and appliances can’t remember her name 😎

Lastly thanks to the team.

The sale manager Katie was very friendly, polite, kind and professional.She was also accommodating and was able to work around for timings. She is knowledgeable and was able to answer to every questions and queries we had.

Lovely welcome and good knowledge

Nikita and Hannah were absolutely fantastic. They supported me every step of the way, patiently listening to all my (sometimes silly!) questions and always reassuring me with clear information. They made the whole experience so much easier, and I really appreciated all of their help.

Really helpful staff

Megan Andreassen from the Faversham development was so welcoming and helpful. She did a fantastic job at showing us around the properties and really knew her stuff! We really enjoyed our appointment and are definitely now looking to purchase one of the homes. She also gave fantastic advice about local estate agents and was happy to answer all of our (many) questions.

Lauren was excellent and let us view the show homes at our own pace. She was incredibly knowledgeable and helped with the process of buying a new home.

Do not buy, messed up our house sale with last minute changes. We are still waiting 1 month but haven’t received agreed refunds. Quick to get you to progress from your end, but will take ages on theirs. I was pregnant and had my hopes up to buy a home for our little one, feel super messed around as if they hadn’t lied to me that they’d be able to part exchange, I’d have probably gone with another developer and moved by now. It’s affected my family and they are still dragging their heels to return our money.

The showhome viewing was excellent. RYAN has conducted the tour properly in a professional and polite manor.

I’ve had a really positive experience buying my new home at Crest Nicholson's Saffron Fields. The whole process has been straightforward and communication has been friendly, helpful and quick whenever I’ve had any questions.

A special thank you to Nikki and the team who has been fantastic throughout. Thank you for all your help and support. It’s been a really positive experience.

I appreciate the Megs Osler dedication and commitment to customer like me, she is very polite . Whenever we meet her she is very positive and always she has answer if we ask any questions about the house . Thanks to Megs .

Live in tadpole garden village. Moved in over 4 years ago and still chasing Crest to get bits finished. Customer service post move in is terrible.

Overall, our experience with Crest Nicholson has been positive. The sales team and aftercare have been helpful throughout. My only concern is the reduction in house prices to sell the remaining stock.

Craig, who attended to complete our snagging items, was excellent. He was friendly, professional, communicated well and resolved everything to a very high standard. He is a real credit to the company

Refusing to a pay a small subcontractor despite instructions to do the works and confirmation that the works were completed

Well informed and informative sales agent. Plenty of advice and time allowed to ask questions.

Great customer service from start to finish from Jo and Lucy at Aspen Grange development in Stowmarket.
We were making a big move of 600 miles and knew we wanted a new build in Stowmarket. From the first time we contacted every conversation was pleasant and not pushy - unlike some of the other developments we contacted. We found both Jo and Lucy to be honest, reliable and knowledgeable. They always came back to us when they said we would - something that stood out in our house buying/selling experience dealing with countless others.
We unfortunately lost our buyer but again Jo and Lucy were brilliant. advocating to Head Office on our behalf and having got agreed that our reservation would be reviewed weekly pending updates from us. Fortunately we found another buyer quickly but the actions of Jo and Lucy kept us calm and sane in a very stressful situation.
We have never purchased a new build before but our experience here has made us wonder why and why new builds can get such a bad press. So far we are over the moon with our purchase and the few snags we have reported have been or are in the process of being remedied.

Their customer service is great, every staff is helpful, they serves their customers with an excellent quality of service, When i email them any problems, they will try their best to arrange to solve the problem for me. I am very appreciate with them.