Crest Nicholson Opiniões 

2651
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I didn’t end up purchasing a home with Crest, as my circumstances shifted. However I had been dealing with Jane at Campbell Wharf in Milton Keynes over about 4 months. She is fantastic!! She was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We moved into our new house in Highlands park Henley on Thames last October . From the first point of sales to the final moving in and a few minor snags after , everything has been very professional ,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have recently moved to a Crest property at Cringleford in Norwich and the sales and aftercare team have been excellent. Katrina and Freya in the sales office have been fantastic, really communicati... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I bought a flat from Crest Nicholson in 2017. In the nine years Ive been living here i have experienced a litany of unresolved building issues and water leaks from flats above. The basement stairway... Ver mais

Informações sobre a empresa

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Escrito pela empresa

Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 72% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(2651)

605 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great sales and aftercare support

We have recently moved to a Crest property at Cringleford in Norwich and the sales and aftercare team have been excellent. Katrina and Freya in the sales office have been fantastic, really communicative and very helpful. Even after moving in, Freya has continued to help when needed and is always on hand to answer questions. Since moving in, David from the site team and Daren in Customer Care have been excellent at resolving any snags or fixes. The build quality is very good and through an independent snagging inspector we found only superficial areas needing attention. They have booked in contractors very quickly, and kept an eye on what has been completed. Thank you to the whole team for their support.

30 de setembro de 2026
Opinião espontânea
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Resposta da Crest Nicholson

Good Morning George, thank you for taking the time to share your feedback. We are happy to hear that you have had such a positive experience with our team at Cringleford Heights, they will be delighted to hear your comments. Thank you for choosing Crest Nicholson.

Classificada 5 em 5 estrelas

I had a great experience with the…

I had a great experience with the estate agent who showed us the property. They were very polite, professional, and efficient. They provided all the information we needed and were happy to answer any questions we had. Overall, a very positive experience thank you.

3 de outubro de 2026
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Resposta da Crest Nicholson

Good Morning, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience.

Classificada 5 em 5 estrelas

Excellent Customer Service and Quality Homes

Excellent customer service and high-quality materials. The staff are professional, friendly and patient, and always willing to answer any questions. The houses are beautifully designed and finished to a high standard. I would definitely recommend Crest Nicholson to anyone looking to buy a property.

18 de julho de 2026
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Resposta da Crest Nicholson

Good Morning Yvonne, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience and are impressed with the quality of our homes.

Classificada 5 em 5 estrelas

Very impressed with the information…

Very impressed with the information given by your estates person and support and guidance given

2 de outubro de 2026
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Resposta da Crest Nicholson

Good Morning Belinda, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience.

Classificada 5 em 5 estrelas

Excellent Service and Support Throughout the Entire Process

I’ve been really pleased with your service throughout the whole process. You’ve been very helpful, responsive and professional, and you’ve made what can be a stressful process feel much easier and smoother.

Thank you again for all your support — it’s been a pleasure dealing with you.

2 de outubro de 2026
Opinião espontânea
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Resposta da Crest Nicholson

Good Morning Purnendu, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience.

Classificada 5 em 5 estrelas

happy with the service

We are happy with the service. We received good information
Thank you

24 de setembro de 2026
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Resposta da Crest Nicholson

Good Morning Arpan, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience.

Classificada 5 em 5 estrelas

Friendly helpful staff

Friendly helpful staff , Beautiful homes.

20 de setembro de 2026
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Resposta da Crest Nicholson

Good afternoon, thank you for taking the time to share your feedback. We are happy to hear that you have had such a positive experience with our team and that you are impressed with our homes.

Classificada 5 em 5 estrelas

Helpful

Helpful , listen to your needs,
Very happy with Ruth thanks

21 de setembro de 2026
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Resposta da Crest Nicholson

Good afternoon, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience with Ruth.

Classificada 5 em 5 estrelas

Thank you Ryan for arranging the…

Thank you Ryan for arranging the viewing. Overall, We were impressed with the property and appreciated the opportunity to have a look around.
We particularly liked the layout, the modern finish, and the amount of natural light. The kitchen and living areas were also very well presented .

27 de setembro de 2026
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Resposta da Crest Nicholson

Good afternoon Lynda, thank you for taking the time to share your feedback. We are happy to hear that you have had such a positive experience with Ryan, he will be delighted to hear your comments.

Classificada 5 em 5 estrelas

Katie and Becky at Sketchley Gardens

Katie and Becky at Sketchley Gardens, Nuneaton have been nothing short of superb in supporting my wife and J through the understand and reservation of our future home.

Whether it is calls or emails, or staying late to complete the reservation process (thank you Katie) - nothing has been too much or beyond their reach.

Highly recommended!

25 de setembro de 2026
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Resposta da Crest Nicholson

Good afternoon Robert, thank you for taking the time to share your feedback. We are happy to hear that you have had such a positive experience with Katie and Becky at Sketchley Gardens, they will be delighted to hear your comments. Thank you for choosing Crest Nicholson for your next move.

Classificada 5 em 5 estrelas

Great customer service from the staff…

Great customer service from the staff with great information provided!

27 de setembro de 2026
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Resposta da Crest Nicholson

Good afternoon Will, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience.

Classificada 5 em 5 estrelas

Esther was amazing taking us through…

Esther was amazing taking us through the show home. We were impressed by the excellent finishings.

26 de setembro de 2026
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Resposta da Crest Nicholson

Good morning David, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience with Esther.

Classificada 5 em 5 estrelas

Fantastic service provided!

Fantastic service provided from sales executive Julie - Hunts Grove (Gloucester). Professional, knowledgeable and friendly professional with great knowledge. That’s what customer care looks like! Fabulous houses too. Recommended!

26 de setembro de 2026
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Resposta da Crest Nicholson

Good morning Pavol, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience with Julie at Hunts Grove, she will be delighted to hear your comments.

Classificada 5 em 5 estrelas

Megs in the sales office is great

Megs in the sales office is great - friendly, helpful, knowledgeable and keeps her word, what she says she's going to, do she does.
Our experience so far has been good.

25 de setembro de 2026
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Resposta da Crest Nicholson

Good morning, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience with Megs, she will be delighted to hear your comments.

Classificada 5 em 5 estrelas

Jo and Lucy are amazing!

Jo and Lucy at Aspen Grange have been absolutely amazing. We cannot find the words to express how grateful we are for all their help in helping us get our first home. They are quick at replying and on the ball with everything - it’s made the process 10x easier! Thank you both, you’re super stars!

12 de setembro de 2026
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Resposta da Crest Nicholson

Good afternoon Lucy & Simon, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience with Jo and Lucy at Aspen Grange. They will be delighted to hear your comments. Thank you for choosing Crest Nicholson.

Classificada 5 em 5 estrelas

Relaxed and welcomed

My enquiry made we feel I was important to the company.
I was made welcome on site by knowlegable proffessional
I felt relaxed and able to ask questions
I veiwed a property and the show house
Overall my experince at Crest Nicholson
Meadow Field was excellent.
Jan offered to follow up my enquies, and has being in touch since. Thank you

23 de setembro de 2026
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Resposta da Crest Nicholson

Good morning Janet, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience with Jan at Meadow Fields.

Classificada 5 em 5 estrelas

Very positive experience

Very positive experience. Lucy Hanley (Aspen Grange) was very professional and knowledgeable. We were looking at 5 Initial properties but we quickly filtered them down to the one i selected. All done in a two hour mtg.

23 de setembro de 2026
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Resposta da Crest Nicholson

Good morning Philip, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience with Lucy at Aspen Grange

Classificada 5 em 5 estrelas

We were very well received by a personable and knowledgeable Sales Rep

We were very well received and our Sales Representative was very personable and informative about the houses we were interested in, and the wider site, and area. The site is well laid-out with wide roads and off-street parking. There is a mix of inter-blended property types, and the site, though close to the A14, has good access to rail services and to Stowmarket shopping facilities, and to the A14 itself.

18 de setembro de 2026
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Resposta da Crest Nicholson

Good morning Richard, thank you for taking the time to share your experience and review of the site. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience with our Sales Executive.

Classificada 5 em 5 estrelas

It was all goo in terms of viewing

It was all goo in terms of viewing, friendliness and knowledge of sales person

12 de setembro de 2026
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Resposta da Crest Nicholson

Good morning Prasad, thank you for taking the time to share your experience. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience.

Classificada 5 em 5 estrelas

Second Crest property

This is our second new-build property, so we appreciate that some snagging issues are to be expected with a new home. That said, we had a fair few niggly outstanding issues that had been frustrating and remained unresolved for longer than we would have liked.

Since Gary, our new Site Manager at Newlands Place came onto the development, our experience has changed considerably. He has been proactive, approachable and, most importantly, taken ownership of the outstanding issues. Within just a couple of weeks of coming to our home, he has managed to arrange and oversee the rectification of all of our outstanding snags.

Communication has been super clear, and ownership over the end to end process, This has made a real difference to our experience and has restored our confidence that any remaining issues will be dealt with properly.

Whilst there were certainly more snags than we'd expected from a new-build property, the way Gary has handled everything deserves recognition. A big thank you for turning what had been a frustrating situation into a much more positive experience with Crest.

18 de setembro de 2026
Opinião espontânea
logótipo da Crest Nicholson

Resposta da Crest Nicholson

Good morning Rich, thank you for taking the time to share your experience. We’re sorry to hear about the snagging issues you’ve encountered, but we’re pleased to hear that Gary has been able to help resolve many of these and is delivering the excellent customer experience we strive to provide. He will be delighted to hear your comments.

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