Crowd2Fund, in particularly the Reboot Campaign is to be avoided at all costs. I first invested in this fund in 2022. The promise of 4% interest paid monthly does not materialise. I chased them f... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Think before you invest So I have been on the platform since 2021 and invested a bit in the first couple of years. Just £100 here and there diversified across many companies. I have not inv... Ver mais
A empresa respondeu
Very interesting way to make investments via an ISA. Communications are clear, website lays everything out pretty easily. Overall, a very good product
A empresa respondeu
Crowd2Fund were incredibly supportive from the beginning. They understood what we wanted to achieve and helped us to get that across in our pitch to potential investors. There were some slight miss... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviços de finanças alternativos
- Departamento das Finanças
- Banco de investimentos
- Empresa de investimentos
- Agência de empréstimos
- Serviços financeiros não bancários
Informação fornecida por diversas fontes externas
We believe that finance needs to be fast, fair and flexible to meet today’s demands. Crowd2Fund is an alternative solution to an out-of-date financial system, and the only FCA regulated crowdfunding platform to offer 5 models of finance, across debt and equity investments. We provide great investment opportunities and simple finance, ensuring businesses get access to funds at competitive rates and investors get generous returns on their investments.
Informações de contacto
Westbourne Studios 242 Acklam Road, W105JJ, London
- +44(0)203 507 0073
- info@crowd2fund.com
- www.crowd2fund.com
3,5
Aceitável
208 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Crowd2Fund
Crowd2Fund, in particularly the Reboot Campaign is to be avoided at all costs. I first invested in this fund in 2022.
The promise of 4% interest paid monthly does not materialise. I chased them for interest payments last March (2025), it was explained that there was a back log. I did receive some sporadic interest payments, although I chased them no fewer that 8 times. I have not received any interest since last April (2025). Furthermore, when I first took out the investment, the website detailed that I would be able to re-sell my Reboot Campaign funds on an exchange platform that would be coming soon. Nearly 4 years later, this is still ‘Coming Soon’.
Repeated emails and phone calls – No Response!
1 de abril de 2026
Opinião espontânea
Resposta da Crowd2Fund
Hi Richard,
We’re sorry to hear that the Reboot Britain investment has not met your expectations. We are aware of the issues with the repayment frequency and doing our best to get this sorted so that all investors' repayments are up to date along with issuing formal confirmation of your shareholding and your options with it.
We understand that you are in the process of arranging a meeting with the team and we hope this eases your concerns.
Kind regards,
Crowd2Fund Support Team
Very interesting way to invest
Very interesting way to make investments via an ISA. Communications are clear, website lays everything out pretty easily. Overall, a very good product
23 de março de 2026
Opinião espontânea
Resposta da Crowd2Fund
Hi Bill,
Thank you for your review.
We’re really pleased to hear that you’re finding value in what we offer—it means a lot to the team. We’re always working on ways to improve, and we’ve got some exciting updates planned this year that we hope you’ll enjoy.
Kind regards,
Crowd2Fund
Think before you invest
Think before you invest
So I have been on the platform since 2021 and invested a bit in the first couple of years. Just £100 here and there diversified across many companies. I have not invested since Covid and have no immediate plans to invest further. Yes I made some money but have generally reinvested into other opportunities on the platform so in real terms (i.e. money I have back in my hand) I am down around 30%.
I understood the risks so won't complain about that but the default rate is high and therefore for me the risk profile has tipped too far.
I hope my investments will get me back to break even. The default rate is around 32% and write off is 3.5% for my investments.
Until my original investment is paid back I don't plan to invest further in peer to peer,
19 de março de 2026
Opinião espontânea
Resposta da Crowd2Fund
Hi Marty,
Thank you for your feedback. We’re sorry to hear that the default rate has been higher than you expected.
We understand how disappointing it can be when a business defaults. As you rightly noted, peer-to-peer investing does carry an inherent level of risk. This risk is balanced by the potential for attractive returns, and we aim to support our investors by providing detailed financial information and background on each business and its owners to help inform investment decisions.
Our most recent outcome statement reported a default rate of 12.4%. Since the appointment of our new CEO, Toby, last year, we have been focused on strengthening our processes and improving outcomes for investors.
If you would like to discuss your portfolio or our collections approach in more detail, please don’t hesitate to contact us at info@crowd2fund.com and a member of our team will be happy to assist you.
Kind regards,
Crowd2Fund Support Team
Secured £25k with Excellent Support
I had a very positive experience raising funding for my business, Kozza UK, through Crowd2Fund. The process was clear and well-structured, and I successfully secured around £25,000 in funding.
Oliver was extremely supportive throughout the campaign setup. He guided me step by step, answered my questions promptly, and made the whole journey much smoother and more professional.
I would highly recommend Crowd2Fund to other business owners looking for alternative funding options.
2 de março de 2026
Opinião espontânea
Resposta da Crowd2Fund
Hello Burak,
We are glad you had a positive experience raising on our platform and are happy to hear Oliver was supportive in the set up.
Should you ever want to raise with us again we would be happy to assist!
Kind regards,
The Crowd2Fund Support Team
Very high Default Rate and Write Offs
My experience is totally different to anyone giving a good review. It is based on having an account with C2F over many years and not on an account that has just been opened. I have the experience to speak on the long term return on your money. They have a very high default rate. Currently, on their Smart Invest (not so smart) scheme I have 71 investments in companies in default - that is not good. They have a very high write off rate. They invest in companies I would never look at as being a good investment. They are not on the ball with debt chasing. Their warning at the top of the screen says 'Don't invest unless you are prepared to lose money.' My experience is that you will definitely lose money and I advise you to go somewhere else. I complained to the FSA and was fobbed off. Well guess who funds them. I feel it was not a proper investigation. They contacted C2F who told the FSA what their policies are. That was it. What C2F say they do and what they actually do to look after your money and to protect it and make wise investments is totally different. In my opinion, having done debt chasing for a large company, C2F do not adequate vet and approve the companies where your money is going. They simply accept almost anyone just to have a flow of investments for you. I looked into a number of these with research through Companies House, the directors social media. I found directors living in glamour overseas, on golf clubs, track days and yet they had left debt behind them with no thought for you or me. You have been warned. Invest at your peril. They say you may lose money. Take that as, you will lose money.
18 de janeiro de 2026
Opinião espontânea
Resposta da Crowd2Fund
Hello Katherine,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and understand how disappointing it is when investments do not perform as expected.
Peer-to-peer lending does involve an element of risk, including the possibility of borrower default. While this risk is balanced by the potential for attractive returns, we recognise that this does not lessen the frustration when a default occurs. We aim to support informed decision making by providing detailed financial information and background on each business and its owners, and many investors have successfully used this model over time.
For investors with historic loans, the impact of the COVID-19 pandemic placed significant strain on many businesses, which unfortunately contributed to higher default rates across the platform during that period.
All borrower applications undergo comprehensive due diligence by our credit team to ensure that only high quality businesses are listed. When defaults do occur, our collections process follows a structured, step by step approach and may involve multiple stakeholders. We work diligently to recover outstanding amounts and to keep investors informed of material developments through our established communication channels. We fully appreciate that delays in collections are frustrating, and we actively seek to minimise them wherever possible, as slow progress benefits no one.
Once again, we are sorry to hear about your experience and appreciate you taking the time to share your concerns.
Kind regards,
Crowd2Fund Support Team
amazing team to work with!
1 de janeiro de 2026
Opinião espontânea
Resposta da Crowd2Fund
Thank you for the kind review Luca!
Best,
Crowd2Fund Support Team
Very helpful company
Very helpful company. Crowd2fund raised the funds we needed to grow as a business. The process was easy and straight forward.
Many thanks!
15 de dezembro de 2025
Opinião espontânea
Resposta da Crowd2Fund
Hello,
We are pleased to hear that you were able to successfully raise funds with us. Should you require funding again in the future, please do not hesitate to contact us at info@crowd2fund.com
Kind regards,
Crowd2Fund Support Team
Lessons have been learnt
Conscientious, Effective and Follow Through To The End. Thank you.
24 de novembro de 2025
Opinião espontânea
Resposta da Crowd2Fund
Hello,
Thank you for the review.
We are glad you have enjoyed using our platform and would love to hear more about your experience by reaching out to us at info@crowd2fund.com.
Best wishes,
Crowd2Fund Support Team
Stick with a self select stocks and shares ISA
Nearly all the companies I backed have defaulted on their loans and the communication from Crowd2fund and pursuit of the directors of these companies is glacial.
Don't touch with a barge pole!
20 de novembro de 2025
Opinião espontânea
Resposta da Crowd2Fund
Hello Mark,
Thank you for taking the time to share your feedback, and we are sorry to hear about your experience with your investments.
For every borrower application, our credit team conducts comprehensive due diligence to help ensure that only high quality businesses are listed on our platform. Although it is always disappointing when a company defaults, an element of risk is inherent in all peer-to-peer investments. Such risk is balanced by the potential for attractive returns, and we strive to provide investors with detailed financial information, as well as background on each business and its owners, to support informed decision making. Many of our investors have used this model successfully to their advantage.
Regarding collections, we pursue outstanding debt diligently through a structured, step by step process that may involve several stakeholders. We aim to keep investors updated on material developments through our established communication channels. As with defaults, slow progress in collections is not in the interest of any party, and we work to minimise delays wherever possible.
We would welcome the opportunity to learn more about your specific situation. Please feel free to contact us at info@crowd2fund.com, where we can discuss your concerns in greater detail.
Kind regards,
Crowd2Fund Support Team
Pleasure to deal with
Excellent client and a pleasure to deal with
19 de novembro de 2025
Opinião espontânea
Resposta da Crowd2Fund
Thank you for the kind review!
Best wishes,
Crowd2Fund Support Team
Great innovative peer-to-peer lending platform
I started investing with Crowd2Fund back in 2016. Crowd2Fund was the first peer-to-peer lending platform to offer an Innovative Finance ISA (IFISA) wrapper in the UK, as they were early adopters and on top of the latest regulatory changes. As a great and innovative Fintech start-up in the peer-to-peer lending industry, they also launched an app for iOS and a secondary market ('the Exchange') where investors could buy/sell loans between themselves before maturity.
The COVID-19 pandemic and the economic environment that came afterwards severely affected the environment in which the business operates - more than understandably! Fortunately, Crowd2Fund survived. During most of 2020 and part of 2021, there were barely any new loans due to the economic environment. Also, the Exchange was closed in 2020 and after several delays in reopening post-pandemic, it was reopened in 2023 before it eventually closed again, probably being under review.
In 2022 a new board of directors was established and in 2025 a new CEO, Toby Wootton, was appointed with an emphasised focus on innovation and excellence. This is an indication that, despite its temporary downturn, promising better times are ahead for Crowd2Fund.
As an investor, one of the features that I have always greatly appreciated is that I can pick and choose to what businesses I would lend what amount of money. This allowed me, after doing some due diligence and research of my own, to potentially build a more diversified portfolio and avoid some specific businesses or industries if I deemed them inappropriate for my investment strategy.
I can also see the attractiveness of this model for borrowers, as not only they would get a loan from Crowd2Fund investors, but also have the opportunity to somehow engage with them and build brand awareness that could help them grow their businesses and boost their funding capacity in the future.
I hope Crowd2Fund keeps up the momentum and introduces innovative features in the near future. A big thank you to the C2F team.
14 de novembro de 2025
Opinião espontânea
Resposta da Crowd2Fund
Hi Toni,
Thank you very much for taking the time to share such a thoughtful and comprehensive review. We truly appreciate your support since 2016 and are grateful for your recognition of our early commitment to innovation, from pioneering the first IFISA to launching our mobile app and secondary market.
The challenges brought on by the pandemic and the subsequent economic conditions were significant for the entire industry, and your understanding of that period means a great deal to us. We also appreciate you acknowledging the steps taken by us in recent years, from the new board in 2022 to the appointment of our CEO, Toby, in 2025 to reinforce our strategy around innovation, transparency, and excellence.
We are delighted to hear that the ability to personally select investments has been valuable to you. Enabling investors to build diversified, informed portfolios while fostering meaningful relationships between businesses and the investor community has always been central to our mission.
Your optimism for the future aligns with our own. We remain committed to developing new features and enhancing the platform to deliver even greater value to both investors and borrowers.
Thank you once again for your trust, insight, and encouragement. Reviews such as these continue to inspire our work at Crowd2Fund.
Kind regards,
Crowd2Fund Support Team
This is a company in complete turmoil!
This is a company in complete turmoil!! It has barely improved at all since the pandemic. Although it states it is improving there are only a tiny number of new loans and the utterly essential “secondary market” remains dead… despite my pleas to get it started again.
There is just glacial development while vast numbers of defaults and apparently minimal attempts to address these. There are no updates and some are over 3 years old.
This is not a P2P lender to get involved with. Stay well clear!!!
31 de outubro de 2025
Opinião espontânea
Resposta da Crowd2Fund
Hi Jonathan,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience hasn’t met expectations.
At Crowd2Fund, investor trust is extremely important to us. We apply rigorous due diligence checks before listing businesses on the platform, and we actively pursue outstanding repayments, keeping investors updated throughout the process through our channels. However, as with all peer to peer investments, there are inherent risks and outcomes can vary. We encourage investors to review our published performance data and default rate methodology, which is available in our outcomes statements on our website, to help provide clarity and transparency when reviewing their portfolios.
The impact of Covid-19 on the P2P sector was significant, and while this created challenges across the industry, we’ve been focused on strengthening operations and improving results this year. This includes hiring key new team members, such as our new CEO, Toby, and continuing to enhance our website. Progress is ongoing and this includes the exchange as we remain committed to improving investor outcomes.
We would genuinely value the opportunity to understand your individual circumstances better and offer support where possible. Please feel free to contact us at info@crowd2fund.com, and we will be happy to discuss your concerns in more detail.
Thank you again for your feedback.
Kind regards,
Crowd2Fund Support Team
Helpful funding for smaller businesses
Crowd2Fund were incredibly supportive from the beginning. They understood what we wanted to achieve and helped us to get that across in our pitch to potential investors.
There were some slight miss communications towards the end of the trench but these were dealt with swiftly and everything was resolved to a high standard which we were very happy with. Would recommend - especially for smaller businesses that may have struggled to secure competitive funding in the past. This shouldn’t stop you growing your business and Crowd2Fund definitely helped us achieve our goals!
27 de outubro de 2025
Opinião espontânea
Resposta da Crowd2Fund
Hello Justine,
Thank you for the kind review.
We are glad you were able to achieve your goals with us and we shall pass this feedback on to the rest of the team.
Kind regards,
The Crowd2Fund Team
great platform helpful support
great platform, accessible with my assistive technology and helpfull support. they sent over a statement of transactions quickly when asked, given they aren't a bank I thought this would end up being a problem, but it was really easy to get a statement with all the info on like my address etc, which I needed to provide to another company who'd requested it for a source of funds check.
20 de outubro de 2025
Opinião espontânea
Resposta da Crowd2Fund
Hi Craig,
Thank you for taking the time to share your feedback!
We’re delighted to hear that our support team was able to assist you quickly and effectively. They work hard to deliver great service, and your kind words will mean a lot to them.
We truly appreciate your support and look forward to continuing to provide you and all our customers with the same high level of care in the future.
Kind regards,
The Crowd2Fund Team
Playing fast and loose with other peoples money
60% of my outstanding loans are in default. Repayments have dwindled to a trickle. No diversification on my initial loans invested through their auto-investment service, so very exposed when (many of them) failed. (was not made aware of this risk at the time (several years ago) although they have since made it clearer on their website).
I haven't added anything since my initial investment and am taking my money out whenever it's repaid, to transfer into another ISA. Still, it's looking like I've lost a big chunk of it, and my average APR is down to 2.6% which is less than inflation.
I'm just glad I didn't invest any more!
4 de setembro de 2025
Opinião espontânea
Resposta da Crowd2Fund
Hello Margaret,
Thank you for sharing your feedback. We’re sorry to hear about your experience.
At Crowd2Fund, we apply thorough due diligence and collections processes to help ensure that only suitable businesses are listed on our platform, and that any outstanding debt is pursued diligently. However, as with all peer-to-peer investments, there is always an element of risk, which is often balanced by the potential for strong returns.
We reached out to you by email yesterday regarding your portfolio and would greatly appreciate your response so we can provide tailored support.
Please also note that our Smart Reinvest feature can be switched on or off at any time, giving you full control over how your funds are managed.
We look forward to hearing from you and assisting further.
Kind regards,
Crowd2Fund Support Team
I have never used such an…
I have never used such an unprofessional company
You never get any reply’s to emails
The default rates are absolutely ridiculous and you loose more than you gain
If you question them about the defaults and how they are chasing them you get no reply
You are told that they are low risk or returning clients but then defaults which I can not see are chased up at all although the company says it does
Do not touch
1 de julho de 2025
Opinião espontânea
Resposta da Crowd2Fund
Hello Jacqui,
We are sorry to hear about your recent experiences with us.
We are having difficulties finding any recent communications with you on our system and would love to learn more and assist you. Please contact us at info@crowd2fund.com and one of the team will happily talk to you about your experiences and how we can mend and build our relationship going forward.
Kind regards,
Crowd2Fund Support Team
Professional, collaborative, and rewarding experience
It was a real pleasure working with Crowd2Fund. The client was clear in their vision, open to technical input, and communicative throughout the process. I felt trusted and empowered to deliver, which made the collaboration smooth and enjoyable. A great team and a great project—I'd happily work with them again.
22 de julho de 2025
Opinião espontânea
Resposta da Crowd2Fund
Hello Joshua,
Thank you for the review.
We thoroughly enjoyed working with Inbound Fintech and thought you were excellent on the tech side of things. You are part of a great team and we would happily work with you again also.
Best wishes,
Crowd2Fund Support Team
Great team and ready to help!
Working with Crowd2Fund was a very good experience and I am happy we had the opportunity to collaborate.
Although we had a slower start, it quickly picked-up. We managed to reach our goals and went even beyond what was planned.
Thank you Toby, Oliver, Chelsea, David and Rasti for your support during our time working together.
25 de julho de 2025
Opinião espontânea
Resposta da Crowd2Fund
Hello Patrick,
Thank you for the review.
We thoroughly enjoyed working with Inbound Fintech and especially you as a project manager. We got what we wanted and would happily use you again.
Kind regards,
Crowd2Fund Support Team
Excellent platform for modern investors
Crowd2Fund has been an outstanding experience from start to finish. The platform is intuitive, user-friendly, and offers a refreshing alternative to traditional investment options. What stood out the most is the transparency in the entire process, from evaluating opportunities to tracking returns.
Their customer support is responsive and knowledgeable, always ready to assist with any queries. I also appreciate the range of businesses available to invest in, many of which align with my values and offer innovative growth potential.
The due diligence and vetting process gives me confidence that I’m investing in quality opportunities. Plus, the ability to manage everything digitally without hassle is a huge plus.
I highly recommend Crowd2Fund to both first-time investors and seasoned pros looking for a trusted, modern investment platform.
28 de julho de 2025
Opinião espontânea
Resposta da Crowd2Fund
Hello,
Thank you for the great review.
We’re glad you find such value from our product and we hope you continue to do so. The team have been working hard to improve things this year so to receive such feedback is a testament to their efforts. We will be sure to pass this on to them.
Regards,
Crowd2Fund Support Team
Toby Wootton had great customer service…
Toby Wootton had great customer service throughout our process, very excited to see further growth from Crowd2Fund.
10 de julho de 2025
Opinião espontânea
Resposta da Crowd2Fund
Hello Emus,
Thank you for your kind feedback. We will be sure to pass this on to Toby - do keep an eye out for us!
Kind regards,
Crowd2Fund Support Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.