Their chat support seems to have deteriorated hugely. I have bought a number of Crucial items over the years, RAM and SSDs and on the whole it has been a good experience. But I tried today and use... Ver mais
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Leia as opiniões dos outros
There is always a difference in the price vs the cost. Crucial and Micron sometimes are more in price but the standards of care, the complete accuracy of those recommendations from the late... Ver mais
Usual excellent service from Crucial. I wanted to upgrade from 8GB ram to 32GB. Easy to navigate website and use the diagnostic scan tool to determine the particular memory module I needed. The only... Ver mais
Got it quicker than I thought! The SODIMM works perfectly, and the thing on the Crucial website where you can check if the product your buying fits the computer you use really took the stress away. I... Ver mais
Informações sobre a empresa
Sobre Crucial.com
Escrito pela empresa
High performance RAM and SSDs from Crucial.com. Find memory upgrades and solid state drives guaranteed to be 100% compatible with your system when you use our Crucial System Scanner or Crucial Advisor™ tool. As a brand of Micron, Crucial products are manufactured completely in-house for higher quality. Free shipping and on-demand support.
Latest products:
Crucial Pro Overclocking DRAM
Push performance to the next level with the blazing speed and massive bandwidth of Crucial DDR5 Pro Memory: Overclocking Edition. Mobilize the power of low latency to beat the clock and fuel your next win instead of worrying about performance bottlenecks. Our powerful overclocking DDR5 Pro memory supports next-gen multi-core CPUs and features Intel® XMP 3.0 and AMD EXPO™ support1 on every module.
Crucial® T705 PCIe® Gen5 NVMe™ SSD
Hold on tight — the Crucial® T705 Gen5 NVMe® SSD is taking Gen5 performance to the next level. Fuel your gaming, create at the speed of ideas, and power through AI applications with ease with this fully optimized Gen5 masterpiece that works with your motherboard heatsink.
Crucial Pro Overclocking DRAM
Push performance to the next level with the blazing speed and massive bandwidth of Crucial DDR5 Pro Memory: Overclocking Edition. Mobilize the power of low latency to beat the clock and fuel your next win instead of worrying about performance bottlenecks. Our powerful overclocking DDR5 Pro memory supports next-gen multi-core CPUs and features Intel® XMP 3.0 and AMD EXPO™ support1 on every module.
Crucial® T705 PCIe® Gen5 NVMe™ SSD
Hold on tight — the Crucial® T705 Gen5 NVMe® SSD is taking Gen5 performance to the next level. Fuel your gaming, create at the speed of ideas, and power through AI applications with ease with this fully optimized Gen5 masterpiece that works with your motherboard heatsink.
Informações de contacto
Estados Unidos da América
- www.crucial.com
3,9
Bom
8 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 88% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Unhappy!
First order went thru ok but right after it was charged to my credit card it was refunded. Phone conversation yielded "I don't what happened". Getting shipping info was a disaster. First you didn't recognize,my order number and then I didn't get a 48 hour status message. Then couldn't track it. I won't do business with you again. Hope the actual boards are better than my experience.
22 de janeiro de 2025
Resposta da Crucial.com
Hello Gerald,
We are very sorry to know that you still do not have update regarding your order. We are reviewing the order details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
They can't ship then refund after 15…
They can't ship then refund after 15 days, too bad. Waste time waiting
18 de janeiro de 2025
Resposta da Crucial.com
Hello Loc Ngo,
We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
If you value your business, stay far away from this company!
Avoid at all costs! Their service is terrible, and their support team is completely unhelpful. I experienced major business losses due to their mishandling of a domain transfer, and their support was non-existent when I needed urgent assistance. If you value your business, stay far away from this company!
5 de fevereiro de 2025
Opinião espontânea
Resposta da Crucial.com
Hello,
Thank you for purchasing from the Crucial website and for your feedback.
I am sorry to hear about your latest experience with us. Since this was an organic review we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed.
Thanks again for your business and feedback and hope you have a great rest of your day!
Meanwhile, if you have any further query, please feel free to reach out to us.
You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
No problems with the ordering process.
I was not informed about my order shipping and had to contact support only to find it would be arriving soon.
21 de janeiro de 2025
Product not revient yet.
21 de janeiro de 2025
Resposta da Crucial.com
Hello Brahima,
We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
I still have not received the product I…
I still have not received the product I ordered on the 20th of Jan. As of Jan 31st tracking info placed the item in Cleveland, Oh ... a mere 30 miles from me then on the morning of Feb 1st the package was in Lorain, Ohio, a mere 17 miles from me. I checked again today and as of 8am on Feb third it now shows that the package is in Jefferson, Ohio about 150 miles from me. As I said, two weeks since I ordered the product and nothing to show for it. I would say that this has NOT been a pleasurable experience thus far.
20 de janeiro de 2025
Resposta da Crucial.com
Hello John,
We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
The process was so easy to find what I…
The process was so easy to find what I needed for my laptop, the hardware I ordered has really helped in boosting my computers performance
16 de janeiro de 2025
Support resovled my installation issues.
20 de janeiro de 2025
Flawless
The detector has been always a great way to verify the memory. The website is easy to navigate and I've never had a problem with RAM ordered from Crucial using them for 10 plus years. Thank you!!
20 de janeiro de 2025
Your cloning software does not…
Your cloning software does not work......Comes up with need at one Crucial hard drive installed. Can't get rid of it. I used your drives and software for all my computers and never this kind of issue. Update your software.
17 de janeiro de 2025
Resposta da Crucial.com
Hello Gary,
We are very sorry to know that you are facing issue to clone the drive by Acronis. We are reviewing the order details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
Inaccurate and Antiquated poor customer service
First the scanner the website provides doesn’t work. I then had to enter all my computer information and the information about my pc came back inaccurate. The parts they claimed were compatible were not. I called their support number at least 8 times 4 times the person claimed not to be able to hear me, yet on a couple of other calls they could hear just fine. One rep tried to inform me that the parts were fine and that my pc didn’t need a heat sink despite specific instructions inside the tower said a heat sink was required. The support phone number that wasn’t an 800 number wasn’t even active. Overall the customer support was inept and difficult to understand and the website was useless and antiquated. It hasn’t changed since I used the site years ago to order RAM for my old pc.
16 de janeiro de 2025
Resposta da Crucial.com
Hello Carol,
We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
I received the order in a timely basis
I received the order in a timely basis, and when I had an issue installing it, the Crucial rep that I chatted with knew exactly what it was, and I was up and running soon after.
17 de janeiro de 2025
Fast and easy.
17 de janeiro de 2025
Worst customer service in the industry
Worst customer service in the industry. Will not send me a return shipping label for a damaged item to be refunded. They have said numerous times it was sent but was not.
15 de janeiro de 2025
Resposta da Crucial.com
Hello,
We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.
Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.
Regards,
Crucial
Hassle free and fast shipping. Product was exactly what I expected.
Free fast 2-3 day shipping, product was packaged well and was exactly what I was looking for.
11 de janeiro de 2025
very helpful with quick response times…
very helpful with quick response times detailed guide
15 de janeiro de 2025
Arrived on time and is working as…
Arrived on time and is working as expected. Very happy.
14 de janeiro de 2025
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