Their chat support seems to have deteriorated hugely. I have bought a number of Crucial items over the years, RAM and SSDs and on the whole it has been a good experience. But I tried today and use... Ver mais
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Leia as opiniões dos outros
There is always a difference in the price vs the cost. Crucial and Micron sometimes are more in price but the standards of care, the complete accuracy of those recommendations from the late... Ver mais
Usual excellent service from Crucial. I wanted to upgrade from 8GB ram to 32GB. Easy to navigate website and use the diagnostic scan tool to determine the particular memory module I needed. The only... Ver mais
Got it quicker than I thought! The SODIMM works perfectly, and the thing on the Crucial website where you can check if the product your buying fits the computer you use really took the stress away. I... Ver mais
Informações sobre a empresa
Sobre Crucial.com
Escrito pela empresa
Crucial Pro Overclocking DRAM
Push performance to the next level with the blazing speed and massive bandwidth of Crucial DDR5 Pro Memory: Overclocking Edition. Mobilize the power of low latency to beat the clock and fuel your next win instead of worrying about performance bottlenecks. Our powerful overclocking DDR5 Pro memory supports next-gen multi-core CPUs and features Intel® XMP 3.0 and AMD EXPO™ support1 on every module.
Crucial® T705 PCIe® Gen5 NVMe™ SSD
Hold on tight — the Crucial® T705 Gen5 NVMe® SSD is taking Gen5 performance to the next level. Fuel your gaming, create at the speed of ideas, and power through AI applications with ease with this fully optimized Gen5 masterpiece that works with your motherboard heatsink. Always great deals! Check out our Crucial promotions
Informações de contacto
Estados Unidos da América
- www.crucial.com
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Respondeu a 88% das suas opiniões negativas
Geralmente responde em 14 horas
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Product arrived packaged well and the…
Product arrived packaged well and the memory so far is working perfectly and has increased perfomance of the Lenovo Windows 11 PC which now has 64G of Ram
Very Poor Service
Ordered an SSD on 15/01 and used Paypal at checkout. Twice the payment has gone through, Paypal took the money then my order got immediately cancelled. The third time I used credit card payment and there was no cancellation message. Why is Paypal listed at checkout if not working?
Got an e-mail but no links to view my order. Customer Services have no e-mail address. The chat bot wouldn't let me talk to an advisor as apparently my order didn't exist!
Two days later on 17/01 the order was still unavailable to view, Customer Services told me on the phone it takes 48 hours to process orders.
Drive arrived a week and a half later on 24/01 from the Czech Republic. There was no warning of delivery time.
Could've bought the drive on Amazon cheaper and with 2-day free delivery. But had to wait for it to arrive as apparently the customer pays for returns as well. To the Czech Republic?!
Terrible experience and service.
EDIT: Even though the website claims these come with installation screws there were none supplied.
Also, the drive's firmware is 2 versions behind and is not possible to update using the official software.

Resposta da Crucial.com
good quality ram at a reasonable price
bought 32GB of ram to upgrade an old Acer desktop and it bought a new lease of life to it. I like the fact the company has a facility on their website to scan your system for compatibility. KEEP UP THE GOOD WORK!!!
Five stars on site helping me find the…
Five stars on site helping me find the right memory, getting it to me in a reasonable amount of time and it working fine. Minus two stars for having to deal with questionable trustworthiness of digitalriver nitemare handling of transaction. Allegedly offering PayPal as payment option and taking all my personal info it said sorry PayPal no. If they hadn't already taken all my personal info already in this bait and switch on payment method I would have gone elsewhere.

Resposta da Crucial.com
Liked the website sales
Liked the website sales. Quick and easy. The product works well.
Didn't like the subsequent redirection to digitalriver.com and receiving a secondary order number. WHY NEEDED? Looked like a SCAM site.
Didn't like the fact UPS Mail Innovations couldn't even give an approximate delivery date.

Resposta da Crucial.com

Resposta da Crucial.com
Usual excellent service from Crucial.
Usual excellent service from Crucial. I wanted to upgrade from 8GB ram to 32GB. Easy to navigate website and use the diagnostic scan tool to determine the particular memory module I needed.
The only issue or difficulty I had initially, was that I seemed unable to purchase the item using Paypal. After phoning and speaking with customer services I later returned to the website and completed the transaction with a credit card.
Received the 32 GB kit about a week later, fitted modules to my Lenovo desktop....and as expected they are working well! Great value for money.....and highly recommended!
I do not live in the US
I do not live in the US. The way you confirm addresses is not ok.
To have tried to deliver your package to an impossible address with just a Flat Number and a UK postal code IS NOT ENOUGH! So not impressed.
Luckily the seller was able to update the information and after 3 failed delivery attempts it has been achieved.

Resposta da Crucial.com
Always good service and diagnostic of…
Always good service and diagnostic of the ram needed is spot on. Delivery of memory is as expected
Used the X10 Pro once, stopped working
Used the X10 Pro once, then it stopped working. Saying problem with the disk and it cannot be unlocked. Contacted customer service, just automated bot responses on repeat.
Someone from Crucial contacted me today to help try and resolve the situation...

Resposta da Crucial.com
i made my order on Dec 30
i made my order on Dec 30, 24 and i couldn't track my order until Jan 9, 25 I know it was delayed because of bad weather once the package is pickup from ups its given a track #. i took packages to ups and the same day i was able to track the package. I order a ssd from samsung on Jan 5 and it got delivered on Jan 7 which is fast good service compared to your service. And your customer service was no help. Don't get me wrong i do like your product but i could have got faster service from Amazon.

Resposta da Crucial.com
6 Days later and my order still says…
6 Days later and my order still says "IN REVIEW" Absolutely no way to contact customer services to find out what is happening,the AI Chatbot is beyond useless just spouts "Order Not Found"
Seriously how can a company this big, be this bad, I should've just ordered from Amazon and got next day delivery.
HOW IS YOUR SERVICE SO BAD...

Resposta da Crucial.com
The process of upgrading memory for my…
The process of upgrading memory for my Dell Laptop was so easy. I recommend Crucial for all of their upgrades to memory and storage needs.
Provided evidence of a chip failure and crucial wanted more
Provided evidence of a chip failure and I was then made to run the 4 hour long test multiple times to prove their memory was faulty. I customer service was nice about things, I just am annoyed with having to go collect more data.

Resposta da Crucial.com
Crucial SSD + SIMM
hd came on time and picked my SIMM from Bestbuy on time. Next, installed, everything working fine. Thank you
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