Christopher I have read all your reviews with great interest, empathy and understanding. Csm is really a cruel, ruthless organisation. There is a very high staff turnover who simply lack knowl... Ver mais
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Leia as opiniões dos outros
If there were ZERO stars that would be much more appropriate. LYING ,CHEATING, DISHONEST, HOPELESS ,SHAM of a company. Under no circumstances let them anywhere near your property. You will be paying... Ver mais
I am laughing at all the fake reviews clearly written by employees. Company is a shambles, can’t reply to emails, charge for nothing, cut the grass about twice a year and charge residents £30 a quarte... Ver mais
Absolute joke of a management company. They consistently issue false service charge demands with figures seemingly plucked from the air. When challenged they do not respond to emails or phone calls.... Ver mais
Informações sobre a empresa
Sobre CSM Property Management Ltd
Escrito pela empresa
Your go-to property management partner!
If you're a property owner in a multi-unit development, CSM Property Management is here to make your life easier and your property management stress-free.
First things first, you know that feeling when you have a reliable friend who's got your back? Well, that's exactly how it feels to have CSM Property Management in your corner. They've got the scale, experience and expertise to handle all the nitty-gritty details of property management, so you can kick back and relax. It doesn’t matter if it’s an account query at 3pm or a fire-alarm at 3m, CSM is there for you 24x7x365.
What sets CSM Property Management apart is their commitment to creating vibrant and well-maintained communities. They're not just about collecting fees and handling repairs; they're all about fostering a sense of harmony among residents. You'll notice the difference in the well-manicured common areas and the efficient response to maintenance requests – it's like having a dedicated team right next door!
Speaking of maintenance, CSM Property Management knows how to keep things running smoothly. They take care of regular upkeep and tackle any issues promptly, ensuring your property stays in tip-top shape. Plus, they've got a knack for cost-effective solutions, so you're not breaking the bank on unnecessary repairs. Finally, they’re experts in all the legal issues that go hand-in-hand with living in a development with communal areas.
With CSM Property Management, it's all about making life easier for you. They've got online portals and convenient communication channels to keep you connected 24/7. So whether you're a night owl or an early bird, you can get things done on your schedule.
In a nutshell, CSM Property Management is your friendly neighbourhood property partner. They take the stress out of block management, foster vibrant communities, and give you the peace of mind you deserve. So sit back, relax, and let CSM Property Management take care of your property – it's like having a reliable friend just a phone call away!
Informações de contacto
238A Kingsway, BT17 9AE, Belfast, Reino Unido
- 02890 245999
- info@csmni.com
- www.csmni.com
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Avoid at all costs
Avoid at all costs. Helena Zalewska doesn’t answer emails ignores phone calls and emails. Very poor service and only interested taking money and keeping it. I’ve only given one star because I couldn’t give zero.
Lovely staff!
Not a fan of management companies in general, but I have to hand it to the csm staff, they’re very helpful! Especially Veronica... always polite and courteous on the phone and can’t do enough to help!
Con artists who will take your money…
Con artists who will take your money for nothing and ignore your emails and calls. Shockingly bad service.
Robbery is an understatement!
DO NOT believe any of those positive feebbacks they are all BS... this company is a money generating con artist who likes to overprice and make people pay forcedly...
Worst service I have ever came across…
Worst service I have ever came across in my life. I am being forced to pay for an awful service. Even though I pay for litter in my estate to be cleaned and I have sent photos in of the mess they have used the excuses of ‘the wind blew that there’ and ‘i find it hard to believe the litter has been there that long as it was windy’. Apparently these responses are satisfactory replies to my complaints. Just interested in collecting money and doing nothing to justify the payments. It’s theft plain and simple. Helena Zalewska was the manager I dealt with she was incredibly unhelpful and rude.
CSM is a very professional management…
CSM is a very professional management company. They are always helpful and look after their clients.
Excellent and reliable
My wife and I were represented recently by Sonia who was at all stages in the process extremely helpful and knowledgeable. A long running issue in relation to a property sale was resolved to the satisfaction of both parties within a couple of weeks thanks to the clear advice we received from CSMNI. Cannot recommend them highly enough
I can't believe these positive reviews…
I can't believe these positive reviews I and everyone I know who have experience with this company have found them rude, aggressive on the phone, provide a next to non exsistant service and happily take large sums of money for this privilege. I cannot stress enough to avoid this company I can't believe they have got away with this for so long. They are so rude and they do not deserve you hard earned money. Please try and avoid and if you are looking into buying a property of with they are involved in any way - in my instance estate management which I can't actually see what the are doing except taking alot of my money for nothing I would tell you to think hard about it and avoid if possible. I can't believe it's not criminal what they are doing.
CSM - accurate, honest and timely.
CSM have been managing my property for over fifteen years and I would thoroughly recommend their services. The pleasant, patient and engaging team can be relied upon to provide accurate, honest and timely advice. Totally professional, they have a comprehensive understanding of the property market, it laws and dynamics.
Exceptional staff members
I would highly recommend CSM, having dealt with Jean Clarke & Amanda McAleese very closely for many years (as a property owner in Ashley Courtyard, where CSM are the block management company).
Jean & Amanda were exceptionally professional in every communication verbally or via email that I had with them. Their efficiency was outstanding.
Due to unavoidable personal circumstances I had difficulty servicing the fees for a period of time-Jean was so understanding, respectful & helpful that I felt lifted by her kind nature which made me very keen to make sure I did what I could to always honour the payments to CSM.
When the property was damaged by a leak from an upstairs apartment, just 2 days before Christmas, (when my Mum was in ICU), Amanda was simply amazing pulling out all the stops so that the situation didn't add to the stress I was already feeling.
I need to highly commend Helena Zalewska & Peter Garvey on their efficiency too.
It was a just a pleasure to work with CSM simply because of these particularly amazing staff members, and would highly recommend CSM as a management company that should be your first choice.
Jane GH
12 oct 2018
As An Owner of a Number of properties…
As An Owner of a Number of properties CSM and there staff stand Out Over and above other Property Management Companies .
They are Well Organised and Always Willing to help solve An Issue no Matter how big or small . I would Have No Issue Recommending CSM and there Staff who do a first Class job .
Michael Murray
Peter McGarvey CSM Belfast
Peter McGarvey has been most helpful in all queries regarding to CSM data needed to complete the sale of my home! He is always prompt and happy to look into issues. Without Peter this process wouldn’t have been as smooth! Thanks for all of your time!
Helpful response
When a query arose on my mother’s account CSM dealt with it very quickly and came up with a payment schedule that was very helpfull. I couldn’t have asked for more.
Excellent service.
Excellent service.
Any problems with my property were dealt with efficiently and effectively.
The gardening, electrical and plumbing teams that work for CSM have been very reliable when their services were required for my managed property. Highly recommended.
TBL
Problem with health & Safety
From first talking to Peter to getting problem sorted 3 days.Excellent result.Brownie points for Peter,Sonia.
Fantastic Estate Agents!
Fantastic Estate Agents!
I was with CSM Estate Agents for one year and I will be very sad to leave this agency! Any issues I ever had were resolved within a matter of days (most of the time a matter of hours)! I love that they invite you to attend the move out inspection to explain anything that may cause deductions, I think this shows how trustworthy they are! During my time at CSM I mostly dealt with Steven and sometimes Janice for anything financial related. They could not have been more helpful and friendly! It was a real pleasure to deal with them. If only every estate agents was like CSM!! 10/10 - Highly Recommended!! :)
thanks to all staff @ csm
thanks,
I found CSM to be efficient and reliable over past 7 years
A no fuss get the job done business
Thanks once again a very professional team with a fair clear focus looking after the property. Love doing business with Sonia straight to the point factual no messing about and gets the job done. Back office staff are so pleasant to deal with I would highly recommend their services.
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