Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered items intended as Christmas gifts. Even order confirmation says will ship in 48 hours or 2 days. Almost 2 weeks now and it’s been sitting somewhere with label printed status for almost one wee... Ver mais

Classificada 4 em 5 estrelas

I bought 3 summer shirts m, two fit very nicely one will go to my sister as the sizing wasn’t the same as the others 😞. I liken my purchases but wish I had a better timeline for expectations as I was... Ver mais

Classificada 5 em 5 estrelas

The dresses were perfect! Cuter and more flattering in-person. Yes, the shipping took longer than anticipated, but it was worth the wait! The customer service was wonderful, too. I'll definitely o... Ver mais

Classificada 5 em 5 estrelas

I typically avoid buying clothes online because they never fit me like the models in the ads. :) However, the dress I purchased on Cumys is perfect! It fits just right and looks amazing! I am so excit... Ver mais

3,8

Bom

TrustScore: 4 em 5

60 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Ordered items intended as Christmas…

Ordered items intended as Christmas gifts. Even order confirmation says will ship in 48 hours or 2 days. Almost 2 weeks now and it’s been sitting somewhere with label printed status for almost one week. Direct inquiry and response from their 24/7 customer service has yield nothing but inaccurate information as nothing has happened with my order. Wish I hadn’t placed the order now. If I don’t get some real confirmation it’s been tendered to the shipper I’ll dispute and cancel the charges as I’m leaning towards this being a scammer.

20 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

The dresses were perfect!

The dresses were perfect! Cuter and more flattering in-person. Yes, the shipping took longer than anticipated, but it was worth the wait! The customer service was wonderful, too. I'll definitely order from here again!

7 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give them a ZERO review I…

If I could give them a ZERO review I would. The same thing happened to me. I ordered $98 worth of clothing that did not fit and they would NOT give me a refund. To this day, I have clothes that do not fit and now they will not refund me. Horrible customer service. I will not order from this company again. They should be ashamed!!! BEWARE!!!!!!!

31 de julho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I spent over $90 for 2 dresses

I spent over $90 for 2 dresses, neither one of them fit and this company gives you no information to return the items. I've emailed and they've offered me $45, the first offer was closer to $12. One of the reasons I ordered from them is because they bragged about having their clothes made in the USA. Which is a lie, see thier response to me below:

Cumys 24/7 Service Team
Jul 21, 2022, 9:04 PM (9 days ago)
to me

Dear customer:

I'm so sorry, the best we can offer is USD$45 and you can keep the item(s).
If you still want to return, you have to know that you need to pay for the return postage.
And our return address is in Dubai.
Cause the shipping fee is high, we suggest you not to do so.

30 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Delightfully surprised!

I typically avoid buying clothes online because they never fit me like the models in the ads. :) However, the dress I purchased on Cumys is perfect! It fits just right and looks amazing! I am so excited to wear it to my nephew's wedding next month. Thank you!

17 de julho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Not happy at at

Not happy at at. The quality is not good, sizing is off and they said you could do returns but nobody will respond to my email about returning items. I have purchased from SHEIN and found these items to be the same ones but higher priced. I expected better quality and service. I will be contacting my charge card company and disputing this.

12 de julho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Want my money back

The items I ordered do not fit. I followed their instructions for sizing. Their website says Free Returns. They will not give me a prepaid label. Want me to pay the freight to Dubai. Their website doesn’t say anything about Dubai. I would Never have ordered.

9 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect fit!!

I bought 2 dresses and absolutely love them! They are so soft and comfortable and fit perfectly. The colors look exactly like the picture. I will definitely buy other styles!!

6 de julho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Impossible to return item

I ordered a dress and it did not look good on. I immediately wanted to return. I followed the instructions and contacted customer service. I waited a couple days to hear back through email. They offered to exchange. I replied I wanted a refund. The dress didn’t work for me. Now they are saying they will only give me a $15 credit. The dress cost $58. I have never had a business give me such a hard time about a return. There is no number to call. No person to speak to. All communications are via email and you have to wait a couple days to hear. I do not recommend ordering from Cumys unless you are positive it will fit perfectly and you will love it. This place is ridiculous.

2 de julho de 2022
Opinião espontânea

É esta a sua empresa?

Reivindique o seu perfil para aceder às ferramentas empresariais gratuitas da Trustpilot e aproximar-se dos seus clientes.

Criar conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais