CupsDirect Opiniões 

1639
TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Incredible customer service, fast efficent, helpful. We had an issue with a delviery , these guys had it collected and replaced almost next day - exactly what you need in a company, put it right wh... Ver mais

Classificada 5 em 5 estrelas

Wonderful service, place the order on Sunday night. It arrived today (Tuesday) really quick delivery! Ordered the black " chicken boxes" they look stunning. Thank you

Classificada 5 em 5 estrelas

Delivery within 2 working days, a wide range of products that are cheaper than anywhere else, a points reward system to convert into money off orders, aqueous lined hot cups that are fully recyclable... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

CupsDirect are just brilliant!! Orders are fulfilled at lightning speed, we ordered late afternoon and the order came the following morning!! The products are great quality and packed really well!!... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de materiais para embalagem

Escrito pela empresa

CupsDirect Ltd is a UK supplier of wholesale food packaging, drinkware and catering disposables for cafés, takeaways, caterers, hospitality operators, offices, events and multi-site businesses. Founded in 2010, we help businesses source reliable food-to-go packaging at competitive prices, with dependable stock availability, fast UK delivery and helpful customer support. Our range includes paper cups, coffee cups, cold drink cups, takeaway containers, food boxes, bowls, trays, lids, napkins, cutlery, straws, barware and selected sustainable packaging options. We take a practical approach to packaging, offering recyclable, fibre-based, compostable and conventional products so customers can choose the right solution for their service, budget and environmental goals. CupsDirect is trusted by businesses across the UK and Ireland for straightforward online ordering, consistent supply and packaging that performs in real-world food service environments. Our aim is to make packaging procurement simple, reliable and cost-effective, whether customers are ordering everyday essentials or managing larger repeat supply requirements.


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(1639)

26 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic service

Great price, great quality, great service. With super fast delivery the whole experience from start to finish was seamless, we'll definitely be back.

6 de abril de 2022
Classificada 3 em 5 estrelas

Disappointing

Everytime I order these which is about every two months they are slightly different in colour or texture. They also come packaged in a thin sheet of plastic so when they’re thrown around in transit the sides dint and become damaged leaving me with many imperfect boxes to give my customers. Will no longer be using this supplier.

7 de fevereiro de 2022
logótipo da CupsDirect

Resposta da CupsDirect

Hi Jodie, thank you for your valuable feedback. I am sorry to hear about the issue - its the first time we have had this feedback. I have raised the issue with the purchasing team hopefully we can improve this in the future. If you wanted to try them again, we can add additional outer packaging - please just request this on checkout in the instruction box. Many Thanks. CupsDirect.

Classificada 2 em 5 estrelas

Cupsdirect products are god but…

Cupsdirect products are very good quality but…They should change delivery company, they use APC Overnight, which is nightmare, has very bad reviews on our local depot(Redruth, Cornwall)
My order was supposed to be delivered on Tuesday(have confirmation message about delivery)but wasnt, no information on APC Overnight website what happend(tried to call them no luck)Wednesday no delivery too, again, finally I spoked with APC Overnight, and We agreed on my collection from local depot next morning(Thursday) my parcel wasn’t there!!!!So I traveled 40miles for absolutely nothing!!they local depot collection point is in different company(some car hire company) so I couldn’t speak directly with APC Overnight…lady from car hire company spoked with APC Overnight and told them to deliver my parcel to my cafe, which is on different adress from my order, they said no problem, Im number 6 in the round, so will it take 30min to be delivered!But wasnt!!!!
I had to travel again 40miles to collect my parcel!!!
My cafe couldn’t server food 2 days!!!I lost profit + fuel costs….
Cupsdirect send me refund for delivery, but I have lost money in cafe+fuel cost….
Until Cupsdirect don’t change their delivery company, I will use other company.

6 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Good quality products

Good quality products, reasonably priced, punctual delivery and effective correspondences.
I recommend to anyone in catering to use their service.

4 de fevereiro de 2022
logótipo da CupsDirect

Resposta da CupsDirect

Thank you for your recent order, and taking the time out to review our products. Many Thanks. CupsDirect.

Classificada 5 em 5 estrelas

During the ordering it said it is going…

During the ordering it said it is going to arrive on Wednesday which is good for me and the restaurant but it came a day earlier which is on Tuesday where we were close and I have to be there to receive the goods which is slightly inconvenient for me.

22 de janeiro de 2022
logótipo da CupsDirect

Resposta da CupsDirect

Hi Mohd thank you for your feedback on our delivery service we will work to improve our notifications and offer specific delivery days in the future during checkout. Please use the comments box during checkout for now if you need a specific date, we will try our best to make the delivery on that specific date for you. All the best. CupsDirect.

Classificada 5 em 5 estrelas

Perfect purchase

Super fast delivery with a friendly courier driver.
Very happy and the products are just what we wanted and arrived in a perfect condition , Thank you so much
Elite Dogs ltd

16 de janeiro de 2022
logótipo da CupsDirect

Resposta da CupsDirect

Hi thanks for your kind review, glad to hear the courier was having a good day. Thank you your business, your custom is much appreciated. Kind Regards.CupsDirect.

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