I've ordered from these folks a few times over the last few years, they're always super helpful, easy to deal with. I've never had an issue, everything looks exactly like the photos, it's just a super... Ver mais
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Leia as opiniões dos outros
I've ordered from Custom Plugs multiple times now and they're always super high quality pieces Customer service is always spot on as well, very helpful and fast to reply
A empresa respondeu
Where to begin..!! first of all encountered an issue when my parcel was swiped off my doorstep thanks to Royal Mail leaving it out in the open for anyone to take. Upon realising the parcel had bee... Ver mais
I have been ordering from Custom Plugs since I started my stretching journey and I don't think that I'll ever find another store that offers better quality and better designs. I haven't even looked fo... Ver mais
Informações sobre a empresa
Escrito pela empresa
For The Best In Unique And Custom Stone, Acrylic, Wood Plugs, Tunnels, Gauges, Huge Variety Of Original Products- Quality Body Jewelry for your holes.
Informações de contacto
The Sugar Refinery, Suite 40, Dewsbury Road, LS11 7DF, Leeds, Reino Unido
- info@customplugs.com
- www.customplugs.com
4,6
Excelente
844 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 60% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beautiful jewellery and quality!!
Beautiful jewellery and quality!!! I’m loving my new plugs <33 !!!
22 de fevereiro de 2025
Opinião espontânea
Resposta da Custom Plugs
Many many thanks for leaving us a review! :D enjoy your day and your new plugs!
The quality is amazing
The quality is amazing. And always quick delivery.
22 de fevereiro de 2025
Opinião espontânea
Resposta da Custom Plugs
Hi Jordan! Thank you for the review and for your orders with us :) Have the best day!
Absolutely brilliant company
I didn't know what size plugs I wanted except they had to be really small. The help and patience I got from the team was fantastic as I exchanged twice which wasn't a problem at all. Eventually I got exactly what I had been looking for.
7 de fevereiro de 2025
Opinião espontânea
Resposta da Custom Plugs
Hello Pauline! Thank you so much for sharing your experience and for leaving us a review :D we hope to see you soon again! We have tons of beautiful plugs in your size! Have a great day
Amazing service
Been buying from this website for a while now, only ever had one slight hiccup
I received a duplicate of the previous order by accident however after a few emails back and forward with their customer service agent Carmelo we managed to get it all sorted!
Extremely pleased with how this was handled and will be returning for another order soon
5 de fevereiro de 2025
Opinião espontânea
Resposta da Custom Plugs
Hello Kenny, many thanks for your review and for sharing your positive experience :) we can wait to see you again soon! Have the best day
The selection and the range is always…
The selection and the range is always ideal. Never feel limited to what I can have by them. Will always recommend and will always order again. And love the little stickers
30 de janeiro de 2025
Opinião espontânea
Resposta da Custom Plugs
Many thanks Alisha for the review and for sharing the love :) Have a fantastic day and we hope to see you again soon!
Produit conforme à la description…
Produit conforme à la description livrer dans les temps avec un emballage soignée rien a re dire c’est parfait !
30 de janeiro de 2025
Opinião espontânea
Resposta da Custom Plugs
Merci beaucoup ! Nous espérons vous revoir bientôt :)
Fantastic Quality
I always go to Custom Plugs, their plugs, tunnels and tapers are durable, comfortable, funky and fantastic quality! Free stickers with your order and fast standard shipping, and good packaging, I will always support this business because of the work they put into their products
28 de janeiro de 2025
Opinião espontânea
Resposta da Custom Plugs
Hi Becky! Stellar review! Thank you so much for the lovely words and support :) Stay awesomeee
SUPER SLOW SHIPPING
SUPER SLOW SHIPPING. Slowest shipping ever had. Hopefully the product is quality. The product sits at each warehouse for days without moving, lazy.
24 de janeiro de 2025
Opinião espontânea
Resposta da Custom Plugs
Hello, I can see you only ordered 24th jan 25. Orders take 5-7 working days to arrive overseas. it has only been 3 working days as we don't count weekends. I hope this helps. We have no control over any tracking updates. But should you have any queries our customer service team can help :)
Absolutely phenomenal
Absolutely phenomenal! I absolutely love my new tunnels and plugs! They are such amazing quality and I couldn’t be happier! It’s so difficult to find 30mm sizes anywhere, so that makes my heart so happy! I will absolutely be a return customer!
21 de janeiro de 2025
Opinião espontânea
Resposta da Custom Plugs
Hi Corinne! We are so happy to hear :D Big thank you for leaving us a review and for joining the family! Have the best day
Hab vor 2 Wochen bestellt
Hab vor 2 Wochen bestellt. Bekam letzte Woche ne Mail das sie meinen Personalausweis benötigen für die Post. Ok. Hingesendet keine Rückmeldung. Gestern nochmal nachgefragt auch keine Rückmeldung. Ich will doch nur meine plugs 😕
14 de janeiro de 2025
Opinião espontânea
Resposta da Custom Plugs
Hello Markus, This ID request was made by customs in your country. This is a rare occurrence but sometimes happens if you have a similar name to someone else that isn't able to get mail delivered and is affectively blacklisted. Customs had to make sure this wasn't the case once they have done their checks your order will be released. I can only apologise for the delay. The order is now in the hand of the customs clearance teams in your country.
Thanks
Amazing!
Super impressed with the quality of the tunnels, I’ve made 3 orders this week!
Looking forward to future purchases!
Really speedy delivery, too!
11/10!!!
9 de janeiro de 2025
Opinião espontânea
Resposta da Custom Plugs
Massive thank you for the support, Sarah! Welcome to the Custom Plus family :) Have a fantastic day
Resposta da Custom Plugs
Thanks a lot, Matthew! Stay awesome :D
Great plugs with a variety of designs…
Great plugs with a variety of designs and sizes. I've ordered several times now and was always very satisfied. The packaging is great and my orders have always arrived in a timely manner. Customplugs is definitely my goto for ear plugs!
24 de dezembro de 2024
Opinião espontânea
Resposta da Custom Plugs
Many thanks for the review, Virginia! Have a fantastic day :D
Almost an infinite number of options to…
Almost an infinite number of options to choose from however id love for some smaller ebony wood options as the smallest is large for me
19 de dezembro de 2024
Opinião espontânea
Resposta da Custom Plugs
Hello Jamie! Thank you for your review and feedback :)
Feel free to get in touch with our customer service team, we might be able to help find something suitable for you!
Awesome product super fast delivery 👌…
Awesome product super fast delivery 👌 👍 highly recommended
17 de dezembro de 2024
Opinião espontânea
Resposta da Custom Plugs
Thank you so much, David :D Happy new year! Have a fantastic day
Amazing brand 🖤
I love this brand. I order things for myself and for my partner every so often and have done for years. They thank customers that return and order frequently which is a massive bonus and one of the reasons I always go back to them. I will continue to order from them for years to come. Great customer service too. 🖤
9 de dezembro de 2024
Opinião espontânea
Resposta da Custom Plugs
Hi there :D That's so good to hear! Many many thanks for all the support and love! Happy holidays and see you soon :)
Custom Plugs are brilliant
Stellar quality product at an absolutely bargain price point. Customer service were on point too - i emailed before purchase to ask if a design would work on a custom plug in my size and had a reply the same day. I'll absolutely use this company again and would recommend them to anyone
8 de dezembro de 2024
Opinião espontânea
Resposta da Custom Plugs
Awesome to hear about the service received :D thank you very much for the review and 5 stars! Happy holidays and happy new year!
Literally made a trust pilot account for this review
Literally made a trust pilot account just to leave these guys a review. Always seem to throw in freebies whether it’s stickers or pins or as of my last purchase a £25 voucher these guys are amazing. Customer service is incredible and as a business manager myself excellence deserves recognition. 🤘🏻
6 de dezembro de 2024
Opinião espontânea
Resposta da Custom Plugs
Hellooo! Thank you so much for the lovely review :D Happy holidays and we hope to see you coming back in the new year!
My Fave Store for Plugs & Tunnels
Got my Black Friday delivery today and they gave me a free pair of plugs for being a frequent customer! That was so sweet, thank you! I love ordering from Custom Plugs — items always are reasonably priced and always arrive on time and in good condition. I've not had to use the plug exchange promise yet, but I think it's awesome that they even offer that service. Keep being awesome! :)
4 de dezembro de 2024
Opinião espontânea
Resposta da Custom Plugs
Keep being awesome too, Roxy! Big thank you from all of us for your amazing support :D yay!
Beautiful plugs at reasonable prices
Beautiful plugs at reasonable prices. Super nicely made and the packaging is always superb too. They also stock bigger sizes which is hard to come by, specially with such great variety!
Customer service are also a 10/10, the one time I've had to get in touch they have been great<3
4 de dezembro de 2024
Opinião espontânea
Resposta da Custom Plugs
Many many thanks for the support and kind words, Ashling :D It's always a pleasure! Have a fantastic day!
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