Absolutely appalling customer service! Do not buy anything from this company. Emailed saying item wasn’t suitable and how to action n return.. pretty rude reply ! Managed to return Item weeks ago and... Ver mais
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Leia as opiniões dos outros
I needed a complete dance outfit for my Granddaughter: tap shoes, leotard & skirt. I also needed it for the following day! I contacted Dazzle Dancewear by text with my dilemma & had an immediate reply... Ver mais
A empresa respondeu
Order didn’t fit so requested return. Did not get any update on return and no communication back from Dazzle Dancewear. Looked online for returns and they gave the name of a different company(Divacost... Ver mais
Quick delivery, was delivered in a suit bag which wasn't the all screwed up and creased which was amazing. Red sequin Unitard is absalutly stunning and is fantastic good value for money Would defi... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Dazzle Dancewear Ltd was established in 2007 by Sarah Williams. Dazzle Dancewear Ltd is based in Nuneaton, Warwickshire (unfortunately we do not have a store to visit at present) We sell a variety of items for the performing arts specialising in Dancewear & Dance Costumes. We provide quality products at affordable prices, our main aim is to keep our customers happy as they are very important to us! We send items worldwide and sell to individuals and dance troupes.
Informações de contacto
73 Watitune Avenue, CV10 0BF, Nuneaton, Reino Unido
- 07872642875
- info@dazzle-dancewear.co.uk
- www.dazzle-dancewear.co.uk
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Took my order and the cancelled the…
Took my order and the cancelled the order last minute saying it’s out of stock. I had to chase the
For a refund
Excellent service
Best price online for the costume I was looking for. Superb customer service! Responded to emails on a Sunday evening and changed the colour of the order without hesitation. Fast delivery too. Will definitely use again.
Good customer service
Kept up to date on status of order. Item out of stock and processed refund very quickly. Will recommend!
Wrong order sent out by the company
Wrong order sent out by the company. I had to reorder, pay for delivery again and pay to return the item. No refund as yet. Apparently it can take 28 days. I won’t be using this company again.
The missus was happy
They were a present so I cannot comment of comfort but they looked like the right things and the missus seemed happy with them.
Item as described and fairly quick…
Item as described and fairly quick delivery
Great delivery before Christmas of a…
Great delivery before Christmas of a dance bag that no one else had in stock. Thank you!
Great customer service
When I placed my order for a large number of costumes the system allowed me to pay for all the sizes I needed but I was contacted shortly after and told all the sizes weren’t available. It was frustrating but Sarah was quick to let me know what they did have and also sent me a couple to try for size and work out if we could make some alterations. After agreeing the order, the costumes arrived very quickly and, with a few adjustments, worked perfectly.
Great costumes
Found a lovely outfit for my daughters baton twirling competition. Ordered and delivered in the time that was stated. Very pleased with the size too. Thank you very much. We will buy again from you.
Perfect thank you
Was told the item wasn’t in stock even…
Was told the item wasn’t in stock even though their website said it was. Definitely won’t be ordering from here again!

Resposta da Dazzle Dancewear
Excellent thank you sending the correct…
Excellent thank you sending the correct leotard !!!!

Resposta da Dazzle Dancewear
Poor customer service
I placed the order for my daughter's leotard on 28/08/24 and received the order on 05/09/24. The leotard was faulty, it was ripped on the top front. I contacted Dazzle Dancewear on the same day and sent pictures. I was promised that a replacement leotard would be sent out. Today is 13 days after I reported the issue and I still have no replacement. My daughter is very disappointed. Extremely poor customer service!

Resposta da Dazzle Dancewear
The wrong size leotard was sent out
The wrong size leotard was sent out, I ordered a size 0, a size 1 arrived. It was too late for the correct size to arrive in time for my daughter’s first lesson.

Resposta da Dazzle Dancewear
wrong size sent, email sent but no refund, nor replacement
Lovely shoes, but, unfortunately, very poor communication and service. I was sent the wrong size: I ordered 4, and I received 4.5. I emailed and asked for them to send me the correct size without me having to send the shoes back, pay for a return and wait for a replacement, since the fault wasn't mine. I attached pictures as a proof. I never heard back from them, nor did any shoes appear in the post. If I hadn't found someone else to use them for the event, it would have been a waste of my time, money and efforts.

Resposta da Dazzle Dancewear
1st position tap shoes
Delivery of 1st position tap shoes, all good, but there retuning of your money is poor, 28 days for a refund these days 🤔 not all people can wait that long for there money to be given back, considering you may need to reorder because the item don’t fit.

Resposta da Dazzle Dancewear

Resposta da Dazzle Dancewear

Resposta da Dazzle Dancewear
Don't recommend.
The dress was beautiful, but had to return because of the size. I still haven't received the refund. It is almost 2 months. They don't reply to the emails.
I don't recommend.

Resposta da Dazzle Dancewear
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