Absolutely fantastic product and experience. The platform is fully customizable and ready to use, with clear step-by-step AI guidance—not only on how to use the tools, but also on how to clarify... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I needed follow up support regarding the AI Advantage Summit. The automated email response was timely, accurate, and the best solution possible (in my eyes) was provided. So the right answer and r... Ver mais
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During the LIVE on May 13, 26 I was assisted with a question I had. The support team promptly looked into the matter regarding billing and everything was taken care of. I thoroughly enjoyed the LIVE... Ver mais
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Here's the beautiful cycle they'll sell you: Join Mastermind. Take the course on confidence. Take the course on creating your offer. Take the course on marketing your offer. Realize your offer... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Mastermind.com is the brainchild of Tony Robbins and Dean Graziosi’s 60+ years of success in the sell-what-you-know industry. With just a monthly subscription you gain access to the tools and education you need to make your knowledge business thrive. With your subscription, you gain exclusive access to a library of resources, like, 70+ original courses to guide your growth and momentum, new monthly releases, live training sessions, the implementation system to bring your ideas to life and the most supportive, mission-driven community on the planet. Mastermind.com is the all-in-one platform for helping anyone turn their expertise into impact.
Informações de contacto
1776 N. Scottsdale Rd, PO BOX 8047 , 85257, Scottsdale, Estados Unidos da América
- support@mastermind.com
- www.deangraziosi.com
4,4
Excelente
760 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My issue was resolved fast and I…
My issue was resolved fast and I recieved very detailed information to my questions. Friendly and profesional staff. Thank you.
24 de abril de 2026
Opinião espontânea
Resposta da Mastermind.com
Hi Susanne,
Thank you for sharing your experience. We are glad to hear your issue was resolved quickly and that our team was able to provide detailed answers to your questions in a friendly and professional manner. We truly appreciate your kind words and your trust in us.
Best,
Mastermind.com
During the LIVE on May 13
During the LIVE on May 13, 26 I was assisted with a question I had. The support team promptly looked into the matter regarding billing and everything was taken care of. I thoroughly enjoyed the LIVE and I look forward to learning more about AI.
13 de maio de 2026
Opinião espontânea
Resposta da Mastermind.com
Hi Monica,
Thank you so much for your wonderful 5-star review! We’re so glad to hear that you had a positive experience during the LIVE on May 13th and that our support team was able to promptly assist you with your billing question. It’s great to know everything was resolved quickly and smoothly for you.
We also love hearing that you thoroughly enjoyed the LIVE session and are excited to continue learning more about AI. Your enthusiasm and engagement mean a lot to us, and we’re excited to be part of your learning journey moving forward.
Thank you again for taking the time to share your experience and for being a valued part of the Mastermind community!
Kind regards,
The Mastermind.com Team
This company truly cares and…
This company truly cares and over-delivers on what they promise. Excellent all around!
1 de maio de 2026
Opinião espontânea
Resposta da Mastermind.com
Hi Bill,
Thank you so much, Bill, for your thoughtful review and kind words! We’re truly grateful to hear that your experience has reflected the level of care, support, and value we strive to provide for every member. Knowing that you feel we over-deliver on our promises means a great deal to our team, and we’re excited to continue supporting you on your journey. We sincerely appreciate you being part of the Mastermind community!
Warm regards,
The Mastermind.com Team
Fast and great service
I received very quick and good help. They solved my case brilliantly.
26 de abril de 2026
Opinião espontânea
Resposta da Mastermind.com
Hi Jimmy,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you received fast and effective support and that our team was able to resolve your case smoothly. Providing quick, helpful, and reliable service is incredibly important to us, so it’s great to know your experience reflected that. We truly appreciate you taking the time to share your feedback and being part of the Mastermind community!
With heartfelt appreciation,
The Mastermind Team
The Master Mind Team Truly Overdelivers!
Absolutely fantastic product and experience. The platform is fully customizable and ready to use, with clear step-by-step AI guidance—not only on how to use the tools, but also on how to clarify your vision, define your ideal customer, set goals, and tailor your communication.
You also get daily tips, motivation, a like-minded community, regular meetups, and incredible course content that is, on its own, well worth the price.
During a tough personal period, the Master Mind team went above and beyond to support me and helped me not lose progress on my dream project. I’m beyond grateful for their kindness and understanding.
This is not just a product—it’s a dream come true for those willing to go the extra mile. Thank you, Master Mind team, for making the world a better place. Keep it up—you’re truly changing lives 🙏
14 de maio de 2026
Opinião espontânea
Resposta da Mastermind.com
Hi Jelena,
Thank you so much for this incredibly thoughtful and inspiring review. Reading about your experience means the world to our entire team. We are so grateful to have been a part of your journey and honored that you trusted us to support you through both your business goals and a difficult personal season.
It’s wonderful to hear that the platform, AI guidance, community, and course content have helped bring clarity, motivation, and momentum to your dream project. Our mission has always been to create more than just a program — we want to provide real support, practical tools, and a community that empowers people to pursue the life and business they envision for themselves.
Your kind words about the team’s care and understanding truly mean a lot. Thank you again for taking the time to share your experience and for being such a valued part of the Mastermind community. We’re cheering you on every step of the way and cannot wait to see all that you continue to accomplish!
With gratitude,
The Mastermind Team
support regarding AI Advantage Summit
I needed follow up support regarding the AI Advantage Summit.
The automated email response was timely, accurate, and the best solution possible (in my eyes) was provided.
So the right answer and right on time. 100% perfect.
30 de abril de 2026
Opinião espontânea
Resposta da Mastermind.com
Hi Greg!
Thank you so much for your wonderful review! We’re thrilled to hear that the follow-up support for the AI Advantage Summit was timely, accurate, and provided the best possible solution for your needs. Delivering clear communication and prompt support is extremely important to us, so it’s great to know your experience reflected that. We truly appreciate your kind words and your 100% perfect rating — thank you for being part of our community!
With gratitude,
The Mastermind Team
First if my personal situation did not…
First if my personal situation did not warrant immediate family attention I highly r
ecommend mastermind because
1. They will give you personal attention from point zero,even if you know little
2. The 1 on 1 with a mentor is priceless. Yes you have to take initiative and time but ai guarantee you get everything needed from the ground floor up.
3. Tony and Dean live what they teach. Any student no matter the age can successfully compete in a world of change.
4. The team exists for you! Yes it costs but so does feeding a billion people! I know of no organization besides this that can say they constantly strive to give back!
5. Many older seasoned vets in business need to change to be profitable. Bootcamp is called that in Ai advantage for a reason. Its called how not to quit when the chips are down.
6. I personally have read all Tony Robbins books, been to his seminars online and learned how to be energetic in what is important for my own life,family and then if and when business again.
7. Last I would say thank you because I admire both Tony and Dean ,not because they are rich(tho true) but because they live by sound,viable economic principles. We can never give back what we do not own ourself. Debt is a killer. Investment here in your future is a gift. My heartfelt thanks to all who make the visual free information available, the weekly notes of encouragement and the hope created for a prosperous future thru the mastermind doors. God bless you all
Art Teska
5 de maio de 2026
Opinião espontânea
Resposta da Mastermind.com
Hi Arthur,
Thank you so much for taking the time to share such a thoughtful and heartfelt review. Your words truly capture the spirit of what we aim to provide—real support, meaningful mentorship, and a path forward for anyone willing to take that first step and stay committed. It’s especially powerful to hear how deeply you’ve engaged with the material and how it’s impacted not just your business perspective, but your life and priorities as well.
We’re incredibly grateful for your recognition of the team, the mentorship experience, and the principles that Tony and Dean stand for. Your perspective on growth, resilience, and investing in oneself speaks volumes, and we know it will inspire others who are considering taking that same journey.
On behalf of the entire team, thank you again for your kind words, your trust, and your presence in the Mastermind community. We’re wishing you and your family all the very best, and we’re here for you whenever you’re ready to continue your journey.
With gratitude,
The Mastermind Team
They sent me a email marked as URGENT
They sent me a email marked as URGENT, it was just a A.I slop marketing email, not urgent at all.
I get a lot of emails from this company, averting 1, 2 or more every day. I don’t mind that, I signed up to their mailing list at some point.
What I object to is seeing [URGENT] among my notifications, clicking on the email and finding out that it is just Marketing Slop.
I suggest that this company refrains from marking emails as URGENT.
They have lost me with this low effort/intrusive Marketing tactic.
29 de abril de 2026
Opinião espontânea
Resposta da Mastermind.com
Dear Francis,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear how frustrating and disappointing this experience with our emails has felt for you. We completely understand and respect your concerns, and we want to sincerely acknowledge that this is not the experience we aim to create for anyone in our community.
Our intention is always to share helpful updates and opportunities with individuals who have requested information from Mastermind.com. That said, we recognize how important tone and wording are in every communication, and we take your feedback very seriously. We have shared your comments with our Mastermind leadership team. We are always committed to learning from our members’ experiences so that we can continue to grow and improve the way we support and serve our Mastermind community.
To address this immediately, we have reached out on Trustpilot requesting your details so we can personally ensure your email is fully removed from all communication lists. Once we receive that information, we will take care of the matter promptly and verify that the issue is fully resolved.
We genuinely want you to feel heard and respected, and we look forward to the opportunity to correct this for you. Thank you again for bringing this to our attention, Francis, so we can make it right.
Warm regards,
The Mastermind Team
Here's the beautiful cycle they'll sell…
Here's the beautiful cycle they'll sell you:
Join Mastermind.
Take the course on confidence.
Take the course on creating your offer.
Take the course on marketing your offer.
Realize your offer is... teaching people how to create offers.
Repeat until your credit card cries.
It's meta on steroids. You're not just building a business—you're building a business about building businesses about building businesses. Somewhere in Scottsdale, Dean and Tony are laughing all the way to the bank while their AI avatars do the heavy lifting.
1 de abril de 2026
Opinião espontânea
Resposta da Mastermind.com
Dear Michael,
Thank you so much for taking the time to share your thoughts and feedback with us. We are truly sorry to hear that this has been your experience with us. Please know we truly value your input and want to make sure your concerns are addressed with the care and attention they deserve.
Unfortunately, based on the limited information available in your review, we haven’t been able to locate your account or your prior communication in our system. To provide you with the most personalized support, our team has reached out to you directly through Trustpilot. Once we receive more details, we’ll be able to further review your account and assist you accordingly.
In the meantime, if you have any additional questions or concerns, please don’t hesitate to reach out to us at support@mastermind.com. We're here for you and are always happy to help!
Thank you again for your feedback and for being a valued member of our Mastermind community. We look forward to hearing from you soon!
Warm regards,
The Mastermind Team
Value Focused…
lt was a wonderful event. It was three hours each day for three days and I watched every minute…which surprised me. I thought I’d get a general idea of the event and then leave…after all, it was free, how valuable could it be? My time, on the other hand is very valuable. But this event was great. They provided real information about AI with real AI experts. It was well organized and interesting. And even better, they gave context for AI…they motivated…and they did it all with a positive spin (which I appreciated as a participant…and respected as a tv producer). Dean and Tony and Igor…thank you.
25 de abril de 2026
Opinião espontânea
Resposta da Mastermind.com
Dear Linda,
Thank you so much for taking the time to share such a thoughtful and heartfelt review of your experience at the 3-day AI Advantage Summit!
We are absolutely thrilled to hear that you enjoyed every minute of the event. It was especially exciting to read how you originally planned to simply check it out and get a feel for it, only to find yourself watching the full three hours each day for all three days! Knowing that the experience captured your attention and delivered enough value to keep you engaged the entire time truly means the world to us, especially when you shared how valuable your time is. That makes your words even more meaningful, and we’re incredibly grateful you chose to spend that time with us!
It’s fantastic to hear that the summit felt so valuable and insightful to you. Our entire goal was to bring together real conversations about AI with true experts in the space, while also helping people understand the bigger picture of what AI can mean for their lives and businesses. Hearing that you found the content informative, interesting, and thoughtfully organized is exactly what we hoped participants would experience.
We also loved hearing that you appreciated the positive energy and motivating tone throughout the event. Creating an environment that feels inspiring, empowering, and uplifting is something that matters deeply to us, so it’s incredibly rewarding to know that it resonated with you.
Linda, thank you again for being part of this experience with us and for sharing your thoughtful reflections. We are so grateful you joined us for the summit, and it truly means the world to know that it created such a positive and valuable experience for you!
With heartfelt appreciation,
The Mastermind Team
Be very very careful when signing up!!
Be very very careful when signing up!!!
Like many others I’ve messaged multiple times to support at MM to stop payments coming out of my account but all I’ve received is automated AI responses and no further genuine customer service or interaction with an actual human which is unacceptable from a company that prides itself on helping people.
I’m very disappointed as I messaged over a year ago and told them I wanted a refund which they issued and then found they’d started charging me again! I would appreciate a proper answer to this review rather that the copy and paste answers I see to other people’s reviews.
There is no clear process for managing or cancelling subscriptions which is something that needs to be addressed considering the amount of people leaving reviews with the same issue. Please do better!
24 de abril de 2026
Opinião espontânea
Resposta da Mastermind.com
Dear Lily,
Thank you sincerely for taking the time to share your concerns and feedback with us. We are truly so sorry to hear about your experience with the process of canceling your membership, the email responses you received, and the management of your Mastermind Monthly subscription. Please know that your concerns are incredibly important to us, and we sincerely regret any frustration, confusion, or inconvenience this situation may have caused.
Your experience matters deeply to our team, and member satisfaction is always at the heart of everything we do. We also want you to know that your concerns and feedback have been thoughtfully shared with our Mastermind leadership team. We are always committed to learning from our members’ experiences so that we can continue to grow and improve the way we support, communicate, and serve our Mastermind community.
Regarding your Mastermind.com membership, we want to reassure you that your concerns were reviewed with great care. Our support team has also contacted you today via email from support@mastermind.com. We can confirm that the refunds for your Mastermind Monthly membership have been successfully processed today, and the full amount has been returned to you. Please allow 5–10 business days for the funds to appear in your account. Additionally, your monthly membership subscription has now been cancelled, effective immediately.
Rebuilding your trust means so much to us, Lily. Please accept our sincere apologies once again for the inconvenience this situation may have caused. If there is anything further we can do to assist you, or if you have any questions at all, please don’t hesitate to reach out. We are truly here to support you and remain committed to making this right.
With warmth and appreciation,
The Mastermind Team
scammers
Have just discovered that since attending a free webinar last summer i've been paying $45 dollars a month for a service i don't use. I did not agree to this.
19 de abril de 2026
Opinião espontânea
Resposta da Mastermind.com
Dear Mia,
Thank you for taking the time to share your feedback with our team. We completely understand how concerning and frustrating it can feel to notice charges on your account that you weren’t expecting.
According to our records, your registration for the 2025 Time to Thrive event included the optional VIP Success system access offer that began with a $1 trial, followed by a monthly membership after the 30-day trial period. These details were presented during the sign-up process. That said, we absolutely understand that these types of details can sometimes be easy to miss, and we’re more than happy to take the time to review everything with you.
After reviewing your account, we can confirm that your monthly membership was cancelled on April 19th, and you will continue to have access through the end of your current billing cycle on May 13th. Our team would be glad to take a closer look at your account with you, walk through the billing history, and see what options may be available. Please feel free to reach out to us at support@mastermind.com using the email address you used to register your monthly membership with so we can assist you directly.
Thank you again for sharing your concerns with us, Mia. We truly appreciate the opportunity to look into this for you and look forward to helping resolve this with you.
Sincerely,
The Mastermind Team
Living out their values...
One of the team members from Mastermind, Kyree, was carrying out and living up to the beliefs that Tony and Dean have valued in helping people to be at their best with their bests.
Keep up with doing your bests, Mastermind Team, to help the humanity.
16 de abril de 2026
Opinião espontânea
Resposta da Mastermind.com
Dear Jubilee,
Thank you so much for taking the time to share such a thoughtful and heartfelt review. Your words truly mean a lot to us, and we are incredibly grateful that you chose to share your experience with our team!
We’re especially happy to hear that Kyree was able to assist you with your questions and support you in such a meaningful way. The support team truly cares about the people we serve, and it’s wonderful to know that her support reflected this!
At Mastermind, we truly strive to lead with heart, service, and the intention of making a positive impact. Knowing that you felt that through your interaction with Kyree is something we’re deeply grateful for.
Thank you again for your encouragement and for cheering on the team! Your support and kindness mean more than you know, and we are so happy to have you as part of the Mastermind community. Please always remember that we are here for you anytime you need us, and we are always honored to help in any way we can. Sending our sincere appreciation and gratitude your way :)
With heartfelt thanks,
The Mastermind Team
**Title: Misleading $1 Offer Turned Into $47/Month Charges Without My Awareness**
I signed up for what I believed was a **one-time $1 webinar offer**. I did not knowingly agree to any recurring subscription.
I recently discovered that I had been charged **$47 per month for 11 months**, totaling **$518**, for a service I:
* Did not knowingly enroll in
* Did not use even once
* Was not aware I had
I never accessed the platform, never logged in, and did not engage with any of the services provided. I only became aware of these charges after reviewing my bank statement.
When I contacted customer support, they stated that this was part of a “VIP Success System” that included a trial which converted into a monthly subscription. However, this was not made clear to me during the signup process. From my perspective, I was paying $1 for a one-time webinar, not enrolling in an ongoing $47/month membership.
They referenced terms and reminder emails, but I did not see or open any such emails. A recurring charge of this nature should be presented clearly and prominently—not in a way that can be easily overlooked.
After contacting them, they issued only a **partial refund of $47** and refused to return the remaining **$470**, despite the fact that the service was never used.
This experience reflects a lack of transparency in billing and subscription disclosure. I strongly recommend that others proceed with caution when considering any low-cost introductory offers, as they may automatically convert into ongoing charges.
I am currently escalating this matter further.
7 de abril de 2026
Opinião espontânea
Resposta da Mastermind.com
Dear Michelle,
Thank you so much for taking the time to share your feedback with us. We truly appreciate your openness and honesty. We are very sorry to hear about your experience regarding your billing and subscription for your Mastermind Monthly membership. Please know that your concerns are incredibly important to us, and we sincerely regret any frustration, confusion, or inconvenience this situation may have caused.
Your experience matters deeply to our team, and member satisfaction is always at the heart of everything we do. We also want you to know that your feedback has been thoughtfully shared with our Mastermind management team. We are always committed to learning from our members’ experiences so that we can continue to grow and improve the way we support and serve our Mastermind community.
Regarding your Mastermind.com membership and the remaining refunds, we would like to reassure you that your concerns were reviewed and handled with great care. Our support team has reached out to you via email today from support@mastermind.com. We can also confirm that we have carefully processed the remaining refunds toward your monthly Mastermind membership today. With the final refunds, the full amount has now been returned to you. Please allow 5–10 business days for the transactions to appear in your account. Additionally, we can confirm that we have cancelled your monthly membership subscription effective immediately.
Restoring your trust means a great deal to us, Michelle. Please accept our heartfelt apologies once again for the inconvenience this situation caused. If there is anything more we can do to support you, or if you have any questions at all, please do not hesitate to reach out. We are truly here for you and remain committed to making this right.
With sincere appreciation,
The Mastermind Team
Issue with Header/Hero showing generic orange image
They helped solve my two pressing problems....my other issues are my concern which I have to take care of next.
3 de abril de 2026
Opinião espontânea
Resposta da Mastermind.com
Dear David,
Thank you so much for taking the time to share your experience with us! We are absolutely thrilled and overjoyed to hear that our support team was able to step in and help resolve the issues with your headers!
We know how frustrating technical challenges can feel when you are in the middle of building and working on your projects, so it means the world to us that we can support you and help move things forward. Our support team genuinely cares about every member we work with, and knowing that they were able to assist you and address your concerns is exactly what we hope for every time!
We also truly appreciate your openness in sharing that you still have a few other items on your list to tackle next. Please remember that you are never alone in that process. If any additional questions come up or if you need a hand along the way, our team is always here and more than happy to help however we can. Your success and peace of mind matter deeply to us, and we want you to feel supported every step of your journey.
David, thank you again for your kind words and for being a valued part of our community. Feedback like yours helps remind our team why we love what we do each day. We’re truly grateful for you and are wishing you continued progress and success as you work through the rest of your projects!
With sincere appreciation and gratitude,
The Mastermind Team
Loved this course
Loved this course! Everyone goes above and beyond to help you succeed!
12 de julho de 2025
Opinião espontânea
Resposta da Mastermind.com
Dear Karen,
We are so grateful for your kind words and are incredibly happy to hear how much you loved the course. Knowing that your experience was such a positive one is exactly why our team is so passionate about the work we do each day.
It also means so much to hear that you felt supported along the way and received the best assistance from our support team. Our entire team genuinely cares about every member in our community, and we always strive to go above and beyond to help in any way we can. Hearing that you felt that level of support is incredibly rewarding for all of us.
Thank you again for your kindness and for being a valued part of our Mastermind community, Karen! We truly appreciate you sharing your experience, and we are so excited to continue supporting you on your journey and cheering you on every step of the way.
With sincere gratitude,
The Mastermind Team
Timely response and exceptional…
Timely response and exceptional friendly service!
2 de março de 2026
Opinião espontânea
Resposta da Mastermind.com
Dear Christian,
Thank you so incredibly much for your kind and thoughtful review. It truly means the world to us that you took the time to share your experience!
We are so happy to know that our support team was able to respond quickly and provide you with a friendly and caring experience. Our team works hard not only to answer and resolve questions efficiently, but to make sure every interaction feels warm, personal, and supportive.
Your feedback encourages us more than you know. It reminds us why we do what we do and reinforces our commitment to showing up with excellence and kindness every single day.
Thank you again, Christian, for your extremely kind words and for being a part of our community. We’re truly grateful for you, and we’re always here whenever you need us.
With heartfelt appreciation,
The Mastermind Team
My experience with Mastermind is…awesome!
My experience with Mastermind is incredible. You feel so much support and feel you are always being cheered on and helps to keep focus on your goal.
Emails with questions or concerns are always quickly answered and I am very much satsified.
27 de fevereiro de 2026
Opinião espontânea
Resposta da Mastermind.com
Dear Susan,
We are absolutely thrilled to hear that your experience with Mastermind has been incredible and that you feel so supported every step of the way! Knowing that you feel cheered on, encouraged, and helped to stay focused on your goals means more to us than we can fully express.
Creating an environment where our members feel seen, uplifted, and believed in is something we care deeply about, so hearing that you genuinely feel that support from our team is incredibly rewarding.
We are also so happy to hear that your emails, questions, and concerns have been addressed quickly and thoughtfully. Your time, your goals, and your peace of mind matter to us, and it means so much to know that our support team has been able to serve you in a way that leaves you feeling satisfied and cared for.
Most of all, we are simply so grateful that you are part of our Mastermind family! Truly. You are not just a member, you are part of a community that believes in growth, possibility, and lifting one another higher. We are always here for you, and it is an honor to support you now and into the future. We cannot wait to continue witnessing your growth, your wins, and the incredible things you are building.
Thank you again, Susan, for taking the time to share your experience. Your words mean the world to us!
With so much gratitude and excitement,
The Mastermind Team
Mastermind is truly a great platform…
Mastermind is truly a great platform and coaching team.
Their business courses and customer support are stellar and they go above and beyond in serving you
12 de fevereiro de 2026
Opinião espontânea
Resposta da Mastermind.com
Dear Stephanie,
Thank you so much from the bottom of our hearts for taking the time to share your experience with us :)
When you said that Mastermind is truly a great platform and coaching team, that touched us deeply. We pour so much intention, care, and heart into everything we create, from the structure of our business courses to the way our coaches show up in every training and interaction. Hearing that you feel the strength of the platform and the support of the coaching team lets us know that the work we do is truly making a difference.
Your words about our courses and customer support being stellar and going above and beyond are incredibly meaningful. Our support team genuinely cares about every single member. They work hard behind the scenes to ensure questions are answered, concerns are handled with kindness, and that no one ever feels alone on their journey. Knowing that you felt served and supported in that way is the highest compliment we could receive.
Stephanie, we are so grateful you are part of the mastermind.com family. Thank you for your trust, your presence, and your willingness to share your experience! We are honored to walk alongside you, and we are always here to continue supporting you, cheering you on, and going above and beyond whenever you need us.
With so much gratitude and appreciation,
The Mastermind Team
Exceptional service—They truly over-deliver!
I’ve been a customer of Dean and Tony’s programs for a while, and my experience has always been positive, but their support team recently blew me away. After a minor billing error, they not only refunded my $47 immediately but also gave me two full months for free as a courtesy.
It is very rare to find a company with this level of integrity and care for its members. They definitely deliver more than they promise!
12 de fevereiro de 2026
Opinião espontânea
Resposta da Mastermind.com
Dear Ricardo,
Thank you from the bottom of our hearts for taking the time to share such incredibly kind words! It means more to us than we can express!
We are beyond happy to hear that you’ve been part of our family for a while and that your experience has consistently been positive. Members like you are the reason we do what we do every single day. To know that you feel cared for and supported is everything to us.
We’re especially grateful you shared about the recent billing error and how our support team handled it. We’re so glad our team was able to quickly resolve it, refund the $47 immediately, and extend those additional two months! Your acknowledgment of the integrity and care behind that means the world to us. Truly.
Your words about over-delivering and the level of care you experienced are such a beautiful reflection of what we strive for as a community. We don’t just see you as a customer; you are part of our Mastermind family, and that relationship matters deeply to us.
Please know that we are always here for you. Whether it’s a question, a concern, or simply guidance along your journey, it is our absolute pleasure to support and assist you in any way we can. We are so excited to continue walking alongside you and cannot wait to see all that you accomplish in the future!
Thank you again, Ricardo, for your trust, your loyalty, and your generosity in sharing your experience. We are truly grateful to you :)
With heartfelt gratitude,
The Mastermind Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.