Very easy application process to finance some dental treatment for my cat. Without the finance option I would not have been able to go ahead straight away.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Good afternoon I had a problem with my direct debit today & called Deko & got Imran on the phone & he went above & beyond to help me, he even stayed on the phone with me until my... Ver mais
A empresa respondeu
All the staff's were very professional and polite. The environment was very condusive and diversed. The makeup artist were skilled and full of smiles while the photopher Dan is full of style a... Ver mais
A empresa respondeu
Excellent service...took less than 5 mins to apply and be accepted... second time I have used deku at Glasgow angling centre...never had any problems... highly recommended for things you need but can'... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Deko
Escrito pela empresa
Here at Deko we understand the importance of financial flexibility. This is why we have created a multi-lender retail finance platform that works to say yes to more customers, and gives you the opportunity to purchase more of what you love. We have you covered. Any basket, anytime, anywhere.
Applying for finance through Deko is simple. We share your entire application with our panel of lenders, who will use the information to make a final decision on your finance application.
We are a credit broker, not a lender, meaning your finance will be provided by one of our partner lenders. The commission we earn from our lenders does not influence the interest rates you pay, and you will be offered the best rate available to you from our lenders through our platform.
Informações de contacto
100 Liverpool Street, EC2M 2AT, London, Reino Unido
- 0800 021 7150
- support@dekopay.com
- www.dekopay.com
4,9
Excelente
826 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Help
Made it easy for me to get a small amount of credit. To help with my new adventure.
Thanks 😊
23 de janeiro de 2024
Resposta da Deko
Good morning,
Thank you very much for your review!
Great to hear you had a great experience.
Enjoy your day ahead.
Best Wishes,
The Deko Team
Online application
Straightforward application which was seamless and informative!
15 de janeiro de 2024
Resposta da Deko
Good evening,
Thank you so much for your review.
We really appreciate it.
Kind Regards
The Deko Team
Very helpful
Very helpful staff
I could not find my bank
Sort code we had to Google it.2nd time iv used your finance
Total time taken was about 10/15 min most of that was looking for my sort code
12 de janeiro de 2024
Resposta da Deko
Good Morning,
Thank you so much for your review!
We really appreciate it.
Have a lovely weekend.
Best Wishes
The Deko Team
something so simple made so hard
I was distracted when an order was due to be delivered but then cancelled minute thinking it was the fault of DEKO however i have discovered that this was due to an error made buy the vendor and not the lender. DEKO resolved this fairly quickly
10 de janeiro de 2024
Resposta da Deko
Good afternoon Hakan,
Really sorry to hear of the experience you have received with us. Here at Deko we hold ourselves to a very high standard for customer experiences so it is very disappointing to hear that we haven't been able to provide that to you in this instance.
We would like to discuss this further with you and a member of our team will be in touch.
Thank you for your feedback.
Excellent service
Really great service, quick and confident transaction. Great way to finance big purchases.
6 de janeiro de 2024
Resposta da Deko
Good morning,
Thank you very much for your review.
Have a wonderful afternoon ahead.
Regards,
The Deko Team
I have not required finance on anything…
I have not required finance on anything for a number of years. As this came up as an option for interest free over 6 months I decided to use it for a purchase I was in two minds about due to the price. The process was really easy.
2 de janeiro de 2024
Resposta da Deko
Good morning,
Thank you for your review, we really value your feedback.
Have a wonderful day.
Regards,
The Deko Team
Very quick and easy
20 de dezembro de 2023
Resposta da Deko
Good morning,
Thank you for your fantastic review, we are glad you have found the finance application quick and easy.
Have a lovely day ahead.
Regards,
The Deko Team
Too many hoops to jump through takes 2…
Too many hoops to jump through takes 2 days. Had to present the same ID twice in the process. Answered at least 5 emails.
12 de dezembro de 2023
Resposta da Deko
Good afternoon Craig,
Thank you for the review you have provided today.
I am very sorry to hear the inconveniences you had to experience during your application process.
I can see your application went into Review with one of our partner lenders Duologi who would have requested the further/additional information from yourself as well as sent you the emails.
Please note Deko is the credit broker who provides a finance platform and does not actually decision any credit applications.
Ultimately we are very happy you were able to be accepted for finance through Deko and we thank you for your purchase via the Retailer.
If you do require any further assistance, please do reach out to us on support@dekopay.com or 0800 294 5891.
Have a great evening.
Regards,
The Deko Team
A very quick application and answer…
A very quick application and answer also intrest free for 12 months very good
9 de dezembro de 2023
Resposta da Deko
Thank you for the excellent review, we're so glad you had such a great experience using Deko!
The Deko Team
Great service easy application
10 de dezembro de 2023
Resposta da Deko
Thank you for the wonderful review, we're glad you had such a great experience using Deko!
The Deko Team
To be fair the application went through…
To be fair the application went through quickly and detailed ….once l paid for my present myself via my own details and not my wife’s .she was only part time working and this is not sufficient proof … although it was not actually a problem to £17 per month for her .
Just ruined the surprise .
Maybe a warning before you start that part time cannot be trusted to be accepted.
2 de dezembro de 2023
Resposta da Deko
Good morning,
Thank you for your review.
We are glad you had a generally positive experience using Deko, however I am sorry to hear about some minor issues you had.
Please note Deko is the credit broker who provides a finance platform and does not actually decision any credit applications, so this would have been with one of our partner lenders.
If you do require any further assistance, please do reach out to us on support@dekopay.com or 0800 294 5891.
Kind regards,
The Deko Team
Good customer communication and care…
Good customer communication and care and its all done online without stress of paper work for that you deserve 5 star's from me I thank you.
29 de novembro de 2023
Resposta da Deko
Good evening,
Thank you for your review, we really value your feedback.
Have a wonderful evening.
Regards,
The Deko Team
Hasselfree and efficient service
Hasselfree and efficient service. Everything is done online. Had no problem at all. Cheers!
28 de novembro de 2023
Resposta da Deko
Good afternoon,
Thank you for your review, we really value your feedback.
Have a wonderful day.
Regards,
The Deko Team
Excellent support team
Excellent support team. I had some difficulty with technology as I ordered the product online. The staff were very helpful and now I am awaiting my order!!
28 de novembro de 2023
Resposta da Deko
Good afternoon,
Thank you so much for your lovely review, we are extremely happy you were able to get your order across the line!
Have a wonderful day ahead.
Regards,
The Deko Team
So easy and fast
27 de novembro de 2023
Resposta da Deko
Good afternoon,
Thank you very much for your review.
Have a wonderful day.
Regards,
The Deko Team
Resposta da Deko
Good morning,
Thank you very much for your review.
Have a wonderful afternoon ahead.
Regards,
The Deko Team
A little piece of Italy
A great experience and super quick with a decision.
The service from start to finish and although I was out of the country they kept the suite till I came back.
The guys from Birmingham were super friendly and I totally adore the Verona suite I ordered.
14 de novembro de 2023
Resposta da Deko
Good morning,
Thank you very much for your great review!
We are extremely satisfied you are pleased with the service and products from one of our retailers.
Have a wonderful day.
Regards,
The Deko Team
It was really easy to complete and very…
It was really easy to complete and very quick. Thank you and now looking forward to receiving my purchase.
13 de novembro de 2023
Resposta da Deko
Thank you for your excellent review, we're glad you had such a great experience using Deko.
Have a lovely day!
The Deko Team
Very easy application to fill out
Very easy application to fill out was completed in under 5 minutes, very pleased with the service I get , this is now the 3rd purchase and very happy with the service
17 de novembro de 2023
Resposta da Deko
Thank you very much for the great review, we are glad you have used Deko so often to spread the cost of your purchase!
Have a wonderful day.
The Deko Team
It was very easy to do
15 de novembro de 2023
Resposta da Deko
Good afternoon,
Thank you very much for your review.
We are glad you have found the application process very easy.
Have a lovely afternoon.
Regards,
The Deko Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.