Designer Glasses Boutique Opiniões 

697
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great selection of glasses including the presice pair i was looking for. Item information was complete down to sizing and kept informed at every point of delivery through the 24 hour tracking. 5 work... Ver mais

Classificada 5 em 5 estrelas

Fantastic service from this company. I had been looking for a pair of YSL sunglasses at a reasonable price, ordered them and they arrived less than 48 hours later. Really well packaged and perfect. I... Ver mais

Classificada 5 em 5 estrelas

Excellent service, highly recommended. Lucy and Ally couldn’t have been more helpful exchanging my sunglasses, great price and swift delivery. Many thanks! Jess

Classificada 5 em 5 estrelas

Superb service, and a fantastic selection of designer glasses and sunglasses. We bought 3 pairs of sunglasses (2 Gucci and 1 Ray-Ban) all for less than £500. Will definitely shop there again and woul... Ver mais

Informações sobre a empresa

  1. Grossista de óculos
  2. Loja de óculos de sol

Sobre Designer Glasses Boutique

Escrito pela empresa

• Official stockists for all our brands This means all of our stock comes directly from the manufacturer and therefore comes with the correct instructions, packaging and valid guarantee.

• UK based Here at Designer Glasses Boutique we are a UK based and have a high street shop. This allows us to have complete control of all the glasses that we glaze. Before all our glasses are sent out all the glasses and lenses are checked by a qualified dispensing Optician. Being in the UK you are able to pick up the phone and ask us any questions that you may have.

• 100% genuine glasses and sunglasses Every item sold by Designer Glasses Boutique is a 100% genuine item supplied to us directly from the manufacturer. We do not sell second hand or replica glasses.

• We care We would love to hear from you, we pride ourselves on listening to our customers so if you have any questions or feedback please get in touch! We listen to all our feedback carefully to make our service the best you’ve ever had!

• 100% secure online ordering The Designer Glasses Boutique has a 100% secure online checkout. We use secure online credit card processing; the Designer Glasses Boutique employs Opayo as their secure e-payments gateway. The Designer Glasses Boutique does not, and will not, collect or store credit card information or any other sensitive information over the course of a transaction.

• Free Delivery within the UK on orders over £200 We offer free delivery to all our UK customers on orders over £200, the free delivery is a 48 recorded signed for service, so you can be sure your new glasses are delivered to your door securely.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

697 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,8

Todas as opiniões

(697)

59 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Affordable quick and very helpful

Saw that DGB sold Oliver Peoples for a great deal cheaper and was sceptical but thought I’d give them a try - genuine OP glasses that came super quickly. When I had an issue with my prescription being inaccurate and needing the glasses reglazed, DGB offered a very reasonable and quick service to do so (sent glasses back on a Monday and arrived reglazed by Friday). Very satisfied and impressed!!

25 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good comms

Good comms, came when they said and product is exactly as ordered. Decent saving of 40% so no complaints at all.
Would use again.

5 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Chloe was so helpful!

Chloe was so helpful, I bought some glasses online and they were far too big, I happened to be in the area so I popped in, and she supported me to get some new frames and get the glass cut so that I didn't lose any money. I'm so happy with my new glasses and even happier that I didn't lose out, with Chloe's support. Thank you so much! A down to earth and friendly shop, makes a huge difference to customer service.

20 de junho de 2025
Classificada 1 em 5 estrelas

Stock failings.

Ordered a pair of sunglasses for Father’s Day, knew there was a 7-10 day time for processing but then would be sent 48 hours - so plenty of time. I chased for an update on day 7 and was told they were still expecting them. Chased on day 10 to be told that they weren’t in stock and would now be 2-3 weeks. And due to their delay in telling me I can’t source them elsewhere in time for Father’s Day. A complete disappointment.

12 de junho de 2025
Opinião espontânea
logótipo da Designer Glasses Boutique

Resposta da Designer Glasses Boutique

Dear Vicki,

I am so sorry for the disappointment this order has caused, I have issued a refund for the order.

Once again, I am sorry for the lack of communication on your order and that we have let you down.

If you do need anything else, please do get in touch.

Kind regards,

Fiona

Classificada 5 em 5 estrelas

Outstanding service!

Can't thank you enough guys! The frames were shipped from supplier, so it took a bit longer. I am going on holiday tomorrow and didn't thought they would be ready - but Hooray! Customer service updated me regularly and went extra mile to send my glasses by Special delivery, so I can take it with me on holiday. How very cool is this? Arrived in perfect condition, the lenses are fantastic quality!
I will not just buy again as soon as I come back home as I need another pair of reading glasses but will recommend to anyone I know.
Just brilliant!

7 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Really great customer service & easy returns

Really great customer service! I was super surprised to get such good customer service. I ordered a pair of rayban glasses (there were 2 sizes available) - I think it took around 10 days to get the glasses & I realised I would prefer the smaller frame. I messaged on the website chat and within a couple of minutes they had reordered the new smaller frames for me. I returned the first pair tracked (approx £5 for returns royal mail) and then received the new glasses just over a week later. I could have bought these glasses from a few different online companies but went for DGB due to their good reviews- super helpful customer service!

4 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

First time ordering prescription…

First time ordering prescription glasses online and it was a Fantastic service from start to finish I will be definitely be ordering again no more shops for me other than to try frames before ordering online, thank you ladies for all your hard work you did for me

1 de abril de 2025
Classificada 5 em 5 estrelas

Great service & price!

Great price, friendly and helpful communication with super quick delivery. Gave me upgraded postage as I had broken my old glasses and needed new ones quickly!

21 de março de 2025
Classificada 5 em 5 estrelas

Extremely happy with the whole process!

Extremely happy with the service from start to finish! The frames were an excellent price, and the whole process was so easy. My glasses arrived and were wrapped too which I thought was a lovely touch, I will be certain to get all my glasses from here now on.

28 de março de 2025
Opinião espontânea

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