Designer Glasses Boutique Opiniões 

697
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great selection of glasses including the presice pair i was looking for. Item information was complete down to sizing and kept informed at every point of delivery through the 24 hour tracking. 5 work... Ver mais

Classificada 5 em 5 estrelas

Fantastic service from this company. I had been looking for a pair of YSL sunglasses at a reasonable price, ordered them and they arrived less than 48 hours later. Really well packaged and perfect. I... Ver mais

Classificada 5 em 5 estrelas

Excellent service, highly recommended. Lucy and Ally couldn’t have been more helpful exchanging my sunglasses, great price and swift delivery. Many thanks! Jess

Classificada 5 em 5 estrelas

Superb service, and a fantastic selection of designer glasses and sunglasses. We bought 3 pairs of sunglasses (2 Gucci and 1 Ray-Ban) all for less than £500. Will definitely shop there again and woul... Ver mais

Informações sobre a empresa

  1. Grossista de óculos
  2. Loja de óculos de sol

Sobre Designer Glasses Boutique

Escrito pela empresa

• Official stockists for all our brands This means all of our stock comes directly from the manufacturer and therefore comes with the correct instructions, packaging and valid guarantee.

• UK based Here at Designer Glasses Boutique we are a UK based and have a high street shop. This allows us to have complete control of all the glasses that we glaze. Before all our glasses are sent out all the glasses and lenses are checked by a qualified dispensing Optician. Being in the UK you are able to pick up the phone and ask us any questions that you may have.

• 100% genuine glasses and sunglasses Every item sold by Designer Glasses Boutique is a 100% genuine item supplied to us directly from the manufacturer. We do not sell second hand or replica glasses.

• We care We would love to hear from you, we pride ourselves on listening to our customers so if you have any questions or feedback please get in touch! We listen to all our feedback carefully to make our service the best you’ve ever had!

• 100% secure online ordering The Designer Glasses Boutique has a 100% secure online checkout. We use secure online credit card processing; the Designer Glasses Boutique employs Opayo as their secure e-payments gateway. The Designer Glasses Boutique does not, and will not, collect or store credit card information or any other sensitive information over the course of a transaction.

• Free Delivery within the UK on orders over £200 We offer free delivery to all our UK customers on orders over £200, the free delivery is a 48 recorded signed for service, so you can be sure your new glasses are delivered to your door securely.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

697 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,8

Todas as opiniões

(697)

59 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

My glasses have been across the ocean…

My glasses have been across the ocean twice! The first time, I inadvertently ordered progressive sunglasses instead of transitions. I love the frames, so I contacted Lucy, who told me they would change them free of charge ( other than shipping). My prescription has been slightly off, so they adjusted that. I got them back the other day, and they are great!

14 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service for prescription Miu Miu's

I had an excellent experience ordering prescription Miu Miu sunglasses from Designer Glasses Boutique. I needed the order within a tight timeframe and DGB were helpful, courteous and efficient in ensuring I received the order well in advance. It's right to always be a bit skeptical of online glasses boutiques but I'm happy to confirm that this was a very positive experience and I would certainly use them again.

17 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I had the pleasure of speaking with…


I had the pleasure of speaking with Lucy over the phone while ordering my new glasses frames, and I couldn't be more satisfied with the experience. She was incredibly helpful! She answered all my questions with clarity and professionalism, making the entire ordering process smooth and stress-free. Her exceptional customer service made a real difference!! Thanks

9 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

THE BEST EYEWEAR COMPANY IN THE WORLD

This eyewear and care company is truly one of the best in the world. I purchased a pair of frames and prescription lenses, but when they arrived, the prescription didn’t seem right for my eyes. They recommended that I have my eyes rechecked, which I did, and it turned out my prescription was different from the one Specsavers had given me. The company replaced my lenses at no cost, and I even ordered another pair of glasses with the new prescription. Everything fits perfectly now, and I’m impressed by the excellent value and communication throughout the process. I highly recommend this company and will definitely return in the future.

30 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

First class

First class service.
Recently ordered a pair of Oliver Peoples sunglasses, spoke with a very knowledgeable member of staff on the phone before placing the order online. Delivered in 48 hours to N. Ireland. Delighted with the service and the product and saved over £130 from full retail on OP website.

5 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good selection of frames

Good selection of frames. Prices are good and very impressed by the delivery. The order was fulfilled promptly and arrived very quickly. Safely packed. Would use again.
Website was easy to navigate and place order. Would like to see better sizing of frames. Size and shape is a big factor in whether a frame is suitable for your prescription and the glasses actually working for you correctly.

28 de agosto de 2024
Classificada 5 em 5 estrelas

Excellent service I was very impressed…

Excellent service I was very impressed with the service from start to finish. I wish all online companies could provide a service like this. Thank you for an excellent customer service experience! and I love my sunglasses

20 de agosto de 2024
Classificada 5 em 5 estrelas

Amazing from start to finish!

My first time ordering prescription glasses and DGB was fantastic from start to finished. They helped me understand the right lenses I needed and price matched too for me. Ally was very quick and helpful on live chat. My order arrived well packed and in just over a week from ordering. I will be using Designer Glasses Boutique again! :)

15 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My second very pleasant and happy experience with Designer Glasses Boutique

I just received my second pair of glasses from DGB, and I am thrilled with my purchase once again! The staff was amazing with both Lucy and Emma go above and beyond to ensure I would be happy. The delivery was prompt, and the product has far surpassed my expectations. This time, I ordered DITA Statesman Three frames with Zeiss varifocal lenses. They arrived well-packaged, superbly crafted, and complete with all the necessary authentication documents. My first pair,Tom Ford Snowdon sunglasses in Havana with varifocals were equally impressive. I enthusiastically recommend DGB and will definitely be purchasing from them again!

14 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service! Thank you DGB!

My Tiffany sunglasses arrived within two days of ordering. They are just want I wanted and arrived beautifully wrapped with two year warranty and certificate of authenticity - and a heck of a lot cheaper than anywhere else I looked. I don’t hesitate in recommending Designer Glasses Boutique for quality of products and customer service. Will definitely be using them when I need new prescription glasses.

10 de julho de 2024
Classificada 5 em 5 estrelas

Glasses Order

The price, frame selection, communications, shipping were all very good. The customer support was professional and am happy with the follow up on my lenses query.

22 de março de 2024
Opinião espontânea
logótipo da Designer Glasses Boutique

Resposta da Designer Glasses Boutique

Dear Mr Wilson,
Thank you for your review and I am sorry to hear of your concerns with your lenses.
I can 100% guarantee that your lenses are Zeiss, the PDF document from Zeiss with your order confirmation does include an order number, if you would like to contact Zeiss on: 0121 332 4400 they will be able to confirm that the lenses are Zeiss lenses.
On a rare occasion, depending on your pupillary distance and frame choice the etched markings can be cut off when making the lenses.
If you would like, I can return the glasses to Zeiss and ask them to remake the lenses to include the etched markings? On Monday morning, I will send you a pre-paid address label, if you would like to return the glasses to us, I can send the glasses back to Zeiss for them to remake the lenses.
I am sorry that you are disappointed with your glasses and I i will be in touch to hopefully resolve the issues that you have with your order.
Have a lovely weekend and I will contact you on Monday.
Thank you,
Fiona

Classificada 5 em 5 estrelas

Great customer service

Ordered some sunglasses at a great price. They came within 10 days as I hoped for. However for some reason they did not fit right so I sent them back. Designer Glasses Boutique refunded me immediately after receiving them, no quibbling at all. That’s the sign of a great company and one I will recommend and use again.

3 de junho de 2024
Opinião espontânea

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