Joanne was really experienced with our journey requirements and worked closely with us on requests and amendments. Flexibility was great when requested and have total faith that our epic exploration... Ver mais
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Leia as opiniões dos outros
Jo was extremely helpful from start to finish. Booking restaurants and checking lots out for me. Very happy and very patient. Always such a lovely experience booking with you.
A empresa respondeu
Don’t normally offer feedback but how can I not on this occasion. Pete ( whom we have now dealt with on a few big trips again made this booking an absolute pleasure from start to finish. He is the... Ver mais
A empresa respondeu
I've booked with Destinology for years, and they've consistently delivered excellent service and fantastic value for luxury holidays. Their team is knowledgeable, responsive and always takes the tim... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Destinology
Escrito pela empresa
An award-winning luxury tour operator, at Destinology we know how important your precious holiday time is and how overwhelming choosing exactly the right place can be. We’ve travelled all over the world and we’re ready to share our advice, personal recommendations and experiences to help create your perfect trip.Informações de contacto
Hall Lane, Lostock, BL6 4BL, Bolton, Reino Unido
- 01204 474402
- helpdesk@destinology.co.uk
- www.destinology.co.uk
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Joanne was really experienced with our…
Joanne was really experienced with our journey requirements and worked closely with us on requests and amendments. Flexibility was great when requested and have total faith that our epic exploration of India will be so amazing and cannot thank Joanna Kaye enough. Well done for always looking after us
15 de julho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Jo was extremely helpful from start to…
Jo was extremely helpful from start to finish. Booking restaurants and checking lots out for me. Very happy and very patient. Always such a lovely experience booking with you.
15 de julho de 2026
Resposta da Destinology
We are so happy to hear that our team provided such a wonderful and patient experience for you. We truly appreciate your kind words and look forward to assisting you again!
Why do I never learn
Why do I never learn?
I’m supposed to be an intelligent man … yet I keep going back to these clowns … I am so disappointed in myself
I will definitely not use them again and if you have more sense than me , you won’t either
They all but ruined a £27000 holiday
They couldn’t organise a drinking competition in a brewery… I’m being polite so as to get my review past authorisation
TAKE MY WARNING AND STEER CLEAR
there are plenty of others out there
Maybe if you’re going to Ibiza they can’t get it wrong , but long hail, multi destination is not their bag
11 de julho de 2026
Opinião espontânea
Resposta da Destinology
Thank you for taking the time to share your feedback. We're very sorry to read how disappointed you remain with your experience and appreciate that your holiday did not meet your expectations.
We understand from your review that you have already been in contact with our Customer Relations team regarding your concerns. They have been working with you to review the issues you raised, and if there is anything further you would like to discuss or any additional information you wish to provide, please don't hesitate to contact them again. They will be happy to assist you.
We appreciate you taking the time to leave your feedback, and we wish you all the best for your future travels.
The agent I had was very informative…
The agent I had was very informative and gave me the information I needed, I will recommend you to my friends
4 de julho de 2026
Resposta da Destinology
We're so happy to hear our agent was informative and provided the information you needed. We appreciate you recommending us!
Every detail of the holiday was covered…
Every detail of the holiday was covered and planned in detail with the team
3 de julho de 2026
Resposta da Destinology
We're so happy to hear that our detailed planning made your holiday enjoyable. Thank you for your kind words!
Destinology are great
I've booked with Destinology for years, and they've consistently delivered excellent service and fantastic value for luxury holidays. Their team is knowledgeable, responsive and always takes the time to find the best options to suit my budget without compromising on quality.
They've earned my trust, and I'll definitely continue booking with them.
8 de julho de 2026
Resposta da Destinology
We are so pleased to hear that we've consistently delivered excellent service and fantastic value for your luxury holidays over the years. It's wonderful to know our team's knowledge and responsiveness have earned your trust. We truly appreciate your loyalty and look forward to assisting you with many more memorable trips!
Our personal travel concierge Amy dealt…
Our personal travel concierge Amy dealt with us very professionally she was very knowledgeable and understood our requirements. Amy even contacted the hotel to confirm if there were any closures or unavailability of restaurants or amenities of which there were none which gave us peace of mind but also by Amy speaking to the hotel she managed to get a further discount which was great.
3 de julho de 2026
Resposta da Destinology
We are so pleased to hear about your excellent experience with our team member. It is wonderful to know that their professionalism and dedication to securing the best arrangements, including an additional discount, brought you such peace of mind. We appreciate you sharing your positive feedback.
Amelia Wilkins provided excellent…
Amelia Wilkins provided excellent customer service, answering all my questions promptly and succinctly. Very professional and friendly in manner.
1 de julho de 2026
Resposta da Destinology
We're so happy to hear our team provided such excellent and professional service. We appreciate you sharing your positive experience!
As usual you were able to give me a…
As usual you were able to give me a very competitive price. Very helpful staff very reliable. This is why I have used you forvso many years.
5 de julho de 2026
Resposta da Destinology
We are so glad to hear that our competitive pricing and helpful staff have kept you with us for so many years. We truly appreciate your loyalty and positive feedback!
Jo was great as usual
Jo was great as usual! So helpful, friendly and knowledgeable with appropriate recommendations. Thanks again!
5 de julho de 2026
Resposta da Destinology
We're so glad to hear our team provided such helpful and knowledgeable service. We appreciate your kind words!
Isaac was very helpful
Isaac was very helpful and i did not feel hurried he got back to me straight away and really informative
3 de julho de 2026
Resposta da Destinology
We're so happy to hear our team member was helpful and informative, ensuring you felt unhurried. We appreciate your kind words!
Great Service from emma O'Reilly
Great Service from emma O'Reilly, picked up a colleagues enquiry and spent time going through all the travel options, cruise arrangements and suite selection, enabling us to book with confidence our Carribean cruise on Explora III.
5 de julho de 2026
Opinião espontânea
Resposta da Destinology
We are so happy to hear about your excellent experience with our service! It is wonderful to know that we could assist you in confidently planning your Caribbean cruise. Thank you for sharing your positive feedback.
The advice we got was very good an very…
The advice we got was very good an very helpful xxx
18 de junho de 2026
Resposta da Destinology
We're so glad our advice was helpful and valuable to you. Thank you for your kind words!
Resposta da Destinology
We're happy to hear our agent was efficient and our pricing competitive. We appreciate your feedback.
Resposta da Destinology
We're so glad to hear you had such a positive experience with our agent! We appreciate you sharing your feedback.
Maura was a knowledgeable and helpful…
Maura was a knowledgeable and helpful sales representative she made out booking easy and added all the extras we required
2 de julho de 2026
Resposta da Destinology
We're so glad to hear our representative made your booking easy and ensured all your requirements were met. We appreciate your kind words!
Georgina was so helpful and created our…
Georgina was so helpful and created our perfect getaway with her knowledge on cruising 😀
1 de julho de 2026
Resposta da Destinology
We're so happy to hear that our team's knowledge helped create your perfect getaway. We appreciate your kind words!
Excellent service from Pete Wellman…
Excellent service from Pete Wellman with various options explored to obtain final itinerary and cost
1 de julho de 2026
Resposta da Destinology
We're so glad to hear our team provided excellent service and explored various options to finalize your itinerary and cost. We appreciate your kind words!
Emma O'Reilly was absolutely first…
Emma O'Reilly was absolutely first class. She was patient with our ever changing requirements, very clear with the options and passionate about the service she was giving (and forwarding our numerous requirements). Emma sorted a great price for our holiday too.
1 de julho de 2026
Resposta da Destinology
We're so happy to hear that our team member provided such excellent service and was able to secure a great price for your holiday. We truly appreciate you sharing your positive experience with us.
Resposta da Destinology
We're so glad to hear you consistently receive great service from us. We truly appreciate your kind words and continued support.
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