We had a great experience buying a sofa, first time with DFS for us. All staff were very friendly in a good way ( not pushy)? We would like to personally thank Freddy from the Ashford Branch who lo... Ver mais
A empresa respondeu
Localização
Alterar localização1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG Ashford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Visited DFS Ashford today and already knew which sofa I wanted, but I still wanted to say how great the service was. Mike was extremely helpful, professional, and knowledgeable throughout the whole pr... Ver mais
A empresa respondeu
Staff made me and my family very welcoming and allowed us to take a look around before coming to any decisions. Was offered a hot beverage. When liked a sofa, was able to chat and get all necessary in... Ver mais
A empresa respondeu
Attentive and knowledgeable staff made the whole process of selecting a sofa stress free. We were given space to discuss and explore the ranges on display but staff were there as soon as we had questi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, Reino Unido
- 0123 350 3089
4,9
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My salesman was brilliant
My salesman was brilliant: so knowledgeable about his stock, as well as keen to help. His suggestions were very helpful.
30 de maio de 2026
Resposta da DFS Furniture - Ashford
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Customer support and service were great.
30 de maio de 2026
Resposta da DFS Furniture - Ashford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We had a great experience buying a…
We had a great experience buying a sofa, first time with DFS for us.
All staff were very friendly in a good way ( not pushy)?
We would like to personally thank Freddy from the Ashford Branch who looked after us regarding the purchase of our sofa, who was friendly and professional and explained everything clearly.
29 de maio de 2026
Resposta da DFS Furniture - Ashford
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Freddy met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Brilliant service
Brilliant service, made sure we understood every aspect of what we were buying before making the purchase.
10/10
29 de maio de 2026
Resposta da DFS Furniture - Ashford
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Ashford
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Freddy was attentive and friendly
Freddy was attentive, friendly and very helpful
28 de maio de 2026
Resposta da DFS Furniture - Ashford
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Good experience and good stuff nice…
Good experience and good stuff nice lady in there
28 de maio de 2026
Resposta da DFS Furniture - Ashford
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
I had a great experience with both of…
I had a great experience with both of the team from the word go. The team was also excellent when my sofa was about to be delivered on the wrong day and they were able to help me . So many thanks to Freddy ,he is very helpful and welcoming.
20 de maio de 2026
Resposta da DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Ashford
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Fred from dfs in Ashford Kent was…
Fred from dfs in Ashford Kent was absolutely brilliant with our purchase of our new sofas and sideboard units that we need.
23 de maio de 2026
Resposta da DFS Furniture - Ashford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Ashford
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Nice and unpressurised sale
22 de maio de 2026
Resposta da DFS Furniture - Ashford
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Freddie was great
Freddie was great listened to us
Did not pressure us. Guided us well
20 de maio de 2026
Resposta da DFS Furniture - Ashford
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Ashford
Good afternoon Jason,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Good quality and look nice …
Good quality and look nice and beautiful and design is very good and very good service for costumer
11 de maio de 2026
Resposta da DFS Furniture - Ashford
Good afternoon Manab,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
no pressure from staff
no pressure from staff, was able to browse in peace until we were ready to approach a staff member
17 de maio de 2026
Resposta da DFS Furniture - Ashford
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
They made you welcome
They made you welcome. They offered you a coffee or a tea and listen to what you have to say and what you wanted ordered brilliant.
17 de maio de 2026
Resposta da DFS Furniture - Ashford
Good afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Mike DFS Ashford
Visited DFS Ashford today and already knew which sofa I wanted, but I still wanted to say how great the service was. Mike was extremely helpful, professional, and knowledgeable throughout the whole process. He made everything easy and stress-free without being pushy at all. Really appreciated his friendly attitude and excellent customer service. A credit to the store — thank you, Mike!
16 de maio de 2026
Resposta da DFS Furniture - Ashford
Good morning,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Very nice young man Charlie was…
Very nice young man Charlie was personable and professional
16 de maio de 2026
Resposta da DFS Furniture - Ashford
Good morning Anita,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great experience
Great experience, staff were very helpful and even got us a coffee.
16 de maio de 2026
Resposta da DFS Furniture - Ashford
Good afternoon Harry,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.