DFS Furniture - Barnstaple Opiniões 

2074
TrustScore: 5 em 5

4,9

South West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A thorough, unfussy, considerate experience completing an order for a piece of furniture which, to us was a lot of expense. However, it was reasonably priced, and there was no pressure sale, which we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. Acessórios para móveis
  3. Loja de artigos domésticos
  4. Loja de mobília para sala de estar
  5. Loja de sofás
  6. Loja de estofos

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contacto

  • South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, Reino Unido

  • 0333 999 9528

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2074)

94 712 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Customer service …

We were left to browse for a while and then we were approached by the sales person Tim. Tim was very informative and had great customer service skills. He gave us advice on how to keep the furniture in the best condition and about the care package.
Excellent service.

9 de julho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Tim met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Jamie from DFS Barnstaple was so…

Jamie from DFS Barnstaple was so helpful and knowledgeable! He explained everything I needed to know and gave a professional and friendly service! Fully recommend!

30 de junho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello Steve,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Went in several times before deciding

Went in several times before deciding, staff very helpful and answering all our questions and querys.

6 de julho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

Thank you for sharing your great feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

helpful team

The team (Jim and Tim) were really helpful guiding me to best choice based on my requirements. Very patient and informative

4 de julho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

Really good customer experience and…

Really good customer experience and assistance ready when needed very friendly smiley staff

4 de julho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

Thank you for sharing your great feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Had bad experience with a fellow…

Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking. Then we spoke to Sales Advisor we were certainly not pressured, but he was very informative and gave his several options etc. We finally decided to go ahead and purchase a new sofa. Whole process from start to finish was exceptional. Would recommend DFS to anyone.

3 de julho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello Mr Humphreys,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Very friendly sales people

Very friendly sales people, great products

3 de julho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello Anne,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

The staff were very friendly and…

The staff were very friendly and knowledge made the buyimg experience very easy and professional.

1 de julho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

Jamie was so helpful and very…

Jamie was so helpful and very personable we enjoyed our visit to the store, thank you. The Barnstaple store was well set out, had a lot of stock on display and was clean.
01/07/2026

1 de julho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

Very helpful lots of information &…

Very helpful lots of information & choices have purchased a3 seater settee’s

29 de junho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Classificada 4 em 5 estrelas

Great Experience In Barnstaple DFS

I went into my local store, wandered around and looked at different furniture, a really genuine person chatted with me and wanted to know if I had any ideas and then helped me work through them which gave me more clarity and made my experience in there really positive not overwhelming.... I chose minimal pieces and didn't feel pressured or encouraged to buy more than I wanted .. Beautiful Furniture , just waiting for delivery which for me was 5 wks from ordering..
I did think the delivery is too much.

18 de junho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

Thank you for taking the time to leave us your review, its great to hear you enjoyed your experience with us in store! We can't wait to deliver your new goods.

We do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.

Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Great friendly team and good choice of…

Great friendly team and good choice of furniture

25 de junho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Undivided advice and attention

Undivided advice and attention. Appreciated. Left to browse but immediate attention upon decision with advice and guidance

23 de junho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Staff were helpful fully explained…

Staff were helpful fully explained everything. Double checked paperwork good experience

23 de junho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

A very pleasurable experience at DFS

We found buying new sofas in DFS a very good experience. On our first visit the assistant was very helpful and gave us plenty of information. We were very impressed with range of sofas available and the very competitive prices. We narrowed our choices down to 2 styles and went into the store to order. Louise was very friendly and helpful and helped us choose the right sizes and colour. We couldn’t be happier and felt we made the right decision to go to DFS.

23 de junho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Classificada 4 em 5 estrelas

The helpfulness of the shop lady


HAPPY PERSON !!! Not sure why I’m
An unhappy person according to the heading.

The helpfulness of the shop lady. Although it took bit longer because of lap top issues she kept me informed. Very friendly and personal. Excellent customer service

22 de junho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Excellent Service

Everybody at the shop was friendly and very helpful. Louise who dealt with us was friendly, helpful, patient and knowledgeable. She was easy to talk to, put us under no pressure at all and left us to sit as long as we felt necessary to get a feel for the comfort and controls of the sofa we were interested in. All in all a first class buying experience and a shop we would highly recommend. Thanks from us to all at DFS Barnstaple.

21 de junho de 2026
logótipo da DFS Furniture - Barnstaple

Resposta da DFS Furniture - Barnstaple

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

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