Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Natalie was super friendly and informative without being pushy in any way with additionals. She explained everything thoroughly and in great time and was very patient and kind towards our 4 year old s... Ver mais
A empresa respondeu
The lady who assisted us was amazing, so friendly, approachable and very knowledgeable. The assistant was Julie at Cannock. Made us feel very relaxed, not judge for wanting the sofa on finance.... Ver mais
A empresa respondeu
We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Watling Street, WS11 1SP, Cannock, Reino Unido
- 0333 999 9746
4,9
Excelente
5 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Relaxed environment
Relaxed environment, no pressure from staff, really knowledgeable and friendly
6 de agosto de 2026
Resposta da DFS Furniture - Cannock
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Julie was so friendly and helpful explaining everything throughly.
5 de agosto de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Helpful from start to finish no…
Helpful from start to finish no pressure everything explained
5 de agosto de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Excellent service. 11/10
Buying a sofa is a big commitment. Julie was very reassuring though, put no pressure on me and was lovely to deal with.
5 de agosto de 2026
Resposta da DFS Furniture - Cannock
Hello Paddy,
We are really grateful for your kind words and for sharing your experience in our store with Julie. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Cannock
Hello Louise,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent feedback from the advisor Hakeem
Our experience with Hakeem was excellent with in depth explanation of the product, we are looking forward to receiving our new furniture
5 de agosto de 2026
Resposta da DFS Furniture - Cannock
Hello Stuart,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We where aloud to Rome the store freely…
We where aloud to Rome the store freely with outbeing hasseled would recamend
4 de agosto de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Staff were friendly in story and not…
Staff were friendly in story and not over bearing. When we did need help Julie was very willing and helpful and gave some great advice and made the transaction simple and not over complicated.
1 de agosto de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Spot on no pressure 👌👌
2 de agosto de 2026
Resposta da DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Resposta da DFS Furniture - Cannock
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
Very helpful experience
Very helpful and knowledgeable about chair I chose and full details about delivery and everything was just very easy
2 de agosto de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Very patient staff and knowledgeable
Really helpful staff and very patient when I was unsure of what I was wanting. Lots of choice and really grateful for the help and assistance
1 de agosto de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
The fact that this store had all colour…
The fact that this store had all colour options available to see in person
Julie was exceptionally helpful and very friendly. Advised the process from start to finish .
1 de agosto de 2026
Resposta da DFS Furniture - Cannock
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Julie.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Cannock
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great customer service from Tracy
Tracy@cannock store was very knowledgeable and not pushy at all. She was very pleasant. Quickly said hello and left us to browse at our leisure. I would definitely recommend anyone looking to buy at this store to speak to her. Excellent customer care.
22 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Excellent customer service.
Excellent customer service.
Felt relaxed walking round the store, no pushy sales people but there if we needed them.
Found exactly what we were looking for.
29 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
excellent service
excellent service, staff were knowledgeable, concise, informative.
29 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful attentive
Very helpful attentive, knowlegable and friendly lady, not rushed and gave us all the information we needed to make an informed choice
29 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Resposta da DFS Furniture - Cannock
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Very helpful staff
Very helpful staff , would like to thank you for all your help
27 de julho de 2026
Resposta da DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
A Experiência Trustpilot
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