Lovely experience even though we were spending money, met on entry to store by the beautiful Bethney, we ask to be left to look around and Bethney said that was quite ok and to get het attention if we... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Rachel deserves 10 stars, for her knowledge on each and every sofa we sat on...haha. Rachel was friendly, helpful and listened. We finally chose the last one we sat on, it was so comfy. She let us... Ver mais
A empresa respondeu
We came into the Carlisle store today to look for a new sofa. Having a fair idea what we were looking for. After about 5 mins looking Robyn came over to assist us. She answered all our queries and hel... Ver mais
We were totally satisfied with our buying experience at DFS Carlisle! The moment we walked into the showroom, we were met by Robyn who immediately came over to us with a warm welcome and a smile, a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Duke's Road, CA1 1JD, Carlisle, Reino Unido
- 0333 999 9813
4,9
Excelente
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
We came into the Carlisle store today to look for a new sofa. Having a fair idea what we were looking for. After about 5 mins looking Robyn came over to assist us. She answered all our queries and helped us to make our decision. We actually ended up buy a sofa. Robyn was excellent and a credit to your DFS.
1 de junho de 2026
Great service from Rachel
1 de junho de 2026
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
When looking at DFS Carlisle, Ask for Rachel.
Rachel deserves 10 stars, for her knowledge on each and every sofa we sat on...haha. Rachel was friendly, helpful and listened.
We finally chose the last one we sat on, it was so comfy.
She let us browse at our own pace didn't pester us at all, she was there when I gave her that look, when hubby kept wandering off , as they do!!
Excellent service Rachel, we would definitely recommend & makes a good mocha chocca.
31 de maio de 2026
Resposta da DFS Furniture - Carlisle
Hello Michelle,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Rachel.
Kind regards,
Lia
DFS Customer Support
Great choice and good customer service…
Great choice and good customer service , very friendly and helpful .
1 de junho de 2026
Resposta da DFS Furniture - Carlisle
Hello Barry,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Rachel from the Carlisle branch was…
Rachel from the Carlisle branch was absolutely fantastic. Made choosing our new sofa an amazing experience . Customer service 10/10.
24 de maio de 2026
Resposta da DFS Furniture - Carlisle
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
What a fantastic no pressure…
What a fantastic no pressure experience.
David who looked after us was completely professional and knowledgeable.
No pressure sales just honesty and openness to all questions.
Highly recommend
31 de maio de 2026
Resposta da DFS Furniture - Carlisle
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Carlisle
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
I am a pensioner and staff very caring…
I am a pensioner and staff very caring which makes a change as you get older
31 de maio de 2026
Resposta da DFS Furniture - Carlisle
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Sofa shopping made easier
Sofa shopping made easier . Ellie was lovely and helped us get the perfect couch so happy we visited
31 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Professional, knowldgeable and helpful
From entering the store to purchasing our furniture we did not feel any pressure at all into buying. The saleperson Ellie was extremely helpful, knowledgable and professional in helping us choose the furniture we wanted.
30 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ellie.
Kind Regards,
Jordan
DFS Customer Support
Sofa bed purchase
Hi , the shop was busy when I arrived , so I waited for a staff member to become free which was Jackub ( not sure of the spelling ) he was was very helpful and gave me space to make a decision as I was communicating with my husband via txt as the sofa beds we had seen on line , Carlisle store didn’t stock so I had to start again with the stock , Carlisle store had in . Overall a good experience
30 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very good customer service very helpful…
Very good customer service very helpful and friendly
30 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Excellent service, very friendly staff without being pushy. Will definitely use again.
30 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
The salesperson Ellie was extremely…
The salesperson Ellie was extremely informative and helpful.
It was a very comftable area to sit and make a choice.
30 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Afternoon,
We are really happy that Ellie met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great choice and staff robyn was very…
Great choice and staff robyn was very helpfull with our choice
24 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Extremely helpful team
Extremely helpful , explanation of the product was thorough. More relaxed feeling carrying out all the official business sitting on showroom product we intended purchasing. ie was not escort us into an office or salesperson area like school child to finalise personal details. I was impressed another salesperson confirmed my details without the young Lady hanging around. Good team effort the lady hoovering the showroom, asked if we would like a coffee also Jacob on the Wednesday was very helpful.
29 de maio de 2026
Resposta da DFS Furniture - Carlisle
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Robyn was very welcoming explained…
Robyn was very welcoming explained everything had great experience highly recommend
29 de maio de 2026
Resposta da DFS Furniture - Carlisle
Hello Andrew,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
A Experiência Trustpilot
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