Riley was really helpful and informative. He let us make our our decision while providing all the information we needed and was happy to answer any questions. He made us feel like he was there but wit... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Matthew was very helpful from start to finish. We had a very good idea what we wanted and he found answers to all of our questions to ensure we were purchasing the best product for us.
A empresa respondeu
After visiting DfS a week previously we went back, knew who we needed to talk to- Stephen. He remembered us, we knew exactly what sofas we wanted. From start to finish less than an hour. Stephen was v... Ver mais
A empresa respondeu
Great experience from start to finish looking for a sofa for the new house. Was greeted warmly by Alex upon entry and offered help, but not overbearing. We had previously seen something we liked but w... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
4 Westway, CM1 3FJ, Chelmsford, Reino Unido
- 0333 999 9522
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very knowledgeable about the product
Very knowledgeable about the product, friendly and made me a coffee
22 de julho de 2026
Resposta da DFS Furniture - Chelmsford
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Easy to order my sofa
Easy to order my sofa , pleasant experience all round really
21 de julho de 2026
Resposta da DFS Furniture - Chelmsford
Hello Duncan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Matthew was very helpful from start to…
Matthew was very helpful from start to finish. We had a very good idea what we wanted and he found answers to all of our questions to ensure we were purchasing the best product for us.
18 de julho de 2026
Resposta da DFS Furniture - Chelmsford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Riley was really helpful and…
Riley was really helpful and informative. He let us make our our decision while providing all the information we needed and was happy to answer any questions. He made us feel like he was there but without pushing and was lovely to deal with. We gave him the measurements and he knew what he had to offer without needing the iPad, we had a lovely experience and have everything we need in the package we bought. Would definitely recommend buying from dfs and especially from Riley.
19 de julho de 2026
Resposta da DFS Furniture - Chelmsford
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent experience and service
Excellent experience and service
Abbey was friendly and very helpful
14 de julho de 2026
Resposta da DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service from Matt in Chelmsford
12 de julho de 2026
Resposta da DFS Furniture - Chelmsford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were very friendly
Staff were very friendly. Helpful and the perfect balance of helping with queries without over crowding you
11 de julho de 2026
Resposta da DFS Furniture - Chelmsford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
I have bought from DFS many times…
I have bought from DFS many times before, always find a varied range of furniture competitively priced. Riley was very polite and knowledgeable to deal with
10 de julho de 2026
Resposta da DFS Furniture - Chelmsford
Hello William,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Our salesman was knowledgeable about…
Our salesman was knowledgeable about the sofa we chose he very helpfully put the rug we bought into our car. Everything was explained and he asked if we understood
3 de julho de 2026
Resposta da DFS Furniture - Chelmsford
Hello Amanda,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fabulous staff
Fabulous staff !
Couldn’t have done anymore for us !
Very attentive and friendly.
6 de julho de 2026
Resposta da DFS Furniture - Chelmsford
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Matthew who sold me the sofa was…
Matthew who sold me the sofa was brilliant. He was very knowledgable and not pushy allowing me to choose the right sofa.
4 de julho de 2026
Resposta da DFS Furniture - Chelmsford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Knowledgeable salesperson who ran…
Knowledgeable salesperson who ran through how to care for the leather sofa and chairs.
4 de julho de 2026
Resposta da DFS Furniture - Chelmsford
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
Staff were very helpful and the man who…
Staff were very helpful and the man who looked after us couldn’t be more helpful.
2 de julho de 2026
Resposta da DFS Furniture - Chelmsford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great service from beginning to end.
2 de julho de 2026
Resposta da DFS Furniture - Chelmsford
Hello Andrea,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Matt made us welcome and offered help…
Matt made us welcome and offered help from the start without being pushy.
He answered all our questions and even offered us a coffee.
28 de junho de 2026
Resposta da DFS Furniture - Chelmsford
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matt.
Kind Regards,
Jordan
DFS Customer Support
Alex was very polite and knowledgeable
Alex was very polite and knowledgeable, and was brilliant in getting through the sale speedily. It was very easy to complete our purchase.
28 de junho de 2026
Resposta da DFS Furniture - Chelmsford
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Alex.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Chelmsford
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Staff were friendly and approachable
Staff were friendly and approachable, gave me all the details costs breakdown without pushing me to but everything. Physical demonstrations with the easy glide system, letting me recline on the recliner. store was a nice physical which was heaven with the weather.
27 de junho de 2026
Resposta da DFS Furniture - Chelmsford
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Abbey explained everything nice and…
Abbey explained everything nice and clearly and made the process very smooth
25 de junho de 2026
Resposta da DFS Furniture - Chelmsford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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