I had a fantastic experience with DFS Cork, thanks to Paula. She was extremely friendly, helpful and knowledgeable about the product we were interested in. She took the time to go through the orde... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
We had a great experience at DFS thanks to Paula. She was friendly, knowledgeable, and helped us choose the perfect sofa without any pressure. She took the time to explain the different options and ma... Ver mais
A empresa respondeu
Was giving as much time as needed to go over all options and even revisit and change to our desired choice of couch and armchair. Bari was our consultant in Mahon Point Cork. Exceptional customer se... Ver mais
A empresa respondeu
From the moment I walked into the store, I felt genuinely listened to and valued. The agent took the time to understand exactly what I was looking for, answered all of my questions with patience, a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
City Gate Park, Mahon Point, T12 DH0F, Cork, Irlanda
- (021) 435 9306
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Knowledgeable and helpful sales staff
We found sales assistants to be knowledgeable and interested in our purchase. We had researched a number of sofas before we visited the store and it was great to be able to see and try out the sofas. When not available in store, we were shown similar sofa which helped us make our decision.
15 de junho de 2026
Resposta da DFS Furniture - Cork
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Paula was such a fabulous sales rep
Paula was such a fabulous sales rep, she spent the time with us and gave us options based on our preferences and space.
15 de junho de 2026
Resposta da DFS Furniture - Cork
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience dealing with Paula in…
Great experience dealing with Paula in DFS Mahon. Extremely helpful and am delighted with my purchase. Thanks a million.
13 de junho de 2026
Resposta da DFS Furniture - Cork
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Cork
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Paula was very helpful and personable
Paula was very helpful and personable. Seemed very knowledgeable
8 de junho de 2026
Resposta da DFS Furniture - Cork
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Cork
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Resposta da DFS Furniture - Cork
Hello Jill,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Orla was a pleasure to deal with during…
Orla was a pleasure to deal with during our purchase of the Okra corner unit & swivel chair this past week.
Not only did she have all specifications at the ready, but she gave us a genuine review of the product which was clearly not from a script.
She left us in no doubt that we were selecting a great product and the added extras we availed of were totally worth the investment.
Thanks again Orla for your great service!
30 de maio de 2026
Resposta da DFS Furniture - Cork
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
I had a great experience with Paula in…
I had a great experience with Paula in Mahon. She was extremely helpful and knowledgeable.
3 de junho de 2026
Resposta da DFS Furniture - Cork
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
I was with my son buying a bed and this…
I was with my son buying a bed and this lovely girl named Mary sold it to me, she was really very helpful and went through everything with us , I will be back to Mary again , she gave great advice and made us feel special, thank you Mary , in the Mahon point DfS
3 de junho de 2026
Resposta da DFS Furniture - Cork
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Cork
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Friendly and to the point staff
Friendly and to the point staff. Making experience painless and giving all details required to make decisions.
1 de junho de 2026
Resposta da DFS Furniture - Cork
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Superb range of sofas throughout the…
Superb range of sofas throughout the store. Paula was extremely helpful for any questions we had.
1 de junho de 2026
Resposta da DFS Furniture - Cork
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Cork
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
A positive experience
The staff member I dealt with was both friendly and knowledgeable. She went through bundle options and time frame I would receive my couch. She also gave me the option to add an arm chair to my order after checking the size of the dimensions at home. All in all a very positive experience
26 de maio de 2026
Resposta da DFS Furniture - Cork
Hello Jacinta,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Easy discussion with sales rep 😁
24 de maio de 2026
Resposta da DFS Furniture - Cork
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Joe was really approachable and…
Joe was really approachable and helpful. Made the experience very easy.
23 de maio de 2026
Resposta da DFS Furniture - Cork
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Paula was really helpful and…
Paula was really helpful and informative made our experience very seamless
23 de maio de 2026
Resposta da DFS Furniture - Cork
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Damaged sofa no response from scammers
Scammers. Stay away from them. We ordered sofa when initially they said waiting time was 8w. Sofa arrived after 10w damaged and ripped. We didn't accept it. 4 days later still no phone call no refund. We logged it with consumers court and consumer centre in Ireland. Bunch of scammers. They will take your money and send you damaged product. Then no apology no refund. Scandalous unprofessional disgraceful pseudo company.
Manager is Cork store absolutely doesn't care about customer service, they fail to provide good quality product money leeches
20 de maio de 2026
Opinião espontânea
Resposta da DFS Furniture - Cork
Good morning Joanna,
Thank you for taking the time to share your experience with us. Please accept our sincerest apologies for the difficulties faced regarding your order, and the time taken to provide a resolution. Rest assured this matter has now been escalated internally, and we will ensure a suitable solution is provided as a matter of urgency.
Kind Regards,
Holly M
DFS Customer Support
Delivery scheduling is a pain
Helpful in store
However it’s a pain trying to schedule delivery. They insist on ringing during working hours from unknown number and can’t schedule online.
They then will only say the day not time- and say you pay additional fee if reschedule
19 de abril de 2026
Resposta da DFS Furniture - Cork
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Apologies if you keep missing the calls to schedule delivery, you can also contact us to rearrange delivery via email, text chat or social media. There will be no fee if delivery is rescheduled to a date more convenient for you.
Kind Regards,
Holly M
DFS Customer Support
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