DFS Furniture - Coventry Opiniões 4145

TrustScore: 5 em 5

4,9

Holyhead Road, Alvis Retail Park, CV5 8BW Coventry, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Phenomenal experience from start to finish with Aleeza, from seeing her the other week and discussing our options to then placing our deposit today we couldn’t have asked for anyone more helpful! Woul... Ver mais

Classificada 5 em 5 estrelas

Great shopping experience. No pressure sales or pushy salesmen. Will was helpful, knowledgeable and took time to explain everything. Huge range of sofas on offer. Took advantage of the sale and extra... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Steve the salesman was brilliant - he is the main reason we made our purchase at the Coventry store! Thank you Steve - keep up the outstanding work you must be in line for Employee of the Month Award... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Overall the best. This my 20 years and 3rd time purchasing sofa at dfs. My first one did 5 years no complaints, changed because it was big, second one was beautiful but leather went faded and ripp... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. Acessórios para móveis
  3. Loja de artigos domésticos
  4. Loja de mobília para sala de estar
  5. Loja de sofás
  6. Loja de estofos

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contacto

  • Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Reino Unido

  • 0333 999 9756

4,9

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Phenomenal experience with Aleeza.

Phenomenal experience from start to finish with Aleeza, from seeing her the other week and discussing our options to then placing our deposit today we couldn’t have asked for anyone more helpful! Would highly recommend. Big thank you from Jess and Aidan!

30 de maio de 2026
Classificada 5 em 5 estrelas

Time staff had to speak with us and…

Time staff had to speak with us and explain each item , I went in twice and saw 3 members of staff all were so good , finally enabling me to make my choice I’ve been looking around for a while and DFS have come up best for customer service, and after care , this is my 4th settee from the Coventry store

30 de maio de 2026
logótipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Furniture on display exactly what we…

Furniture on display exactly what we wanted. Helpful salesman who explained everything we enquired about .

27 de maio de 2026
logótipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Steve the salesman was brilliant

Steve the salesman was brilliant - he is the main reason we made our purchase at the Coventry store!
Thank you Steve - keep up the outstanding work you must be in line for Employee of the Month Award.

27 de maio de 2026
logótipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Very friendly and helpful service

Options were explained. Time taken to make sure we were happy with what we were buying and the finance options. Very friendly helpful service. No pressure was applied on us

25 de maio de 2026
logótipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Great sales people didn't hasle left to…

Great sales people didn't hasle left to look round till read for assistance then couldn't be more helpful

25 de maio de 2026
logótipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello Jacqueline,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Overall

Overall, I was very satisfied with the service and would happily recommend DFS to others based on my experience.

25 de maio de 2026
logótipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello Maz,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Great shopping experience

Great shopping experience. No pressure sales or pushy salesmen. Will was helpful, knowledgeable and took time to explain everything.
Huge range of sofas on offer. Took advantage of the sale and extra discount. Really pleased with our purchase.

25 de maio de 2026
logótipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Very helpful and friendly staff

Very helpful and friendly staff
Made entire process easy to understand and a very pleasant experience

23 de maio de 2026
logótipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

It’s was brilliant

It’s was brilliant
Harveen helped alot

21 de maio de 2026
logótipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Smooth and Pleasant Experience at DFS Coventry

Today we ordered two sofas from DFS and had a wonderful experience throughout the process. The store manager personally assisted us and explained all the sofa features, available options, and customisations very patiently and clearly, which really helped us make the right choice for our home.

We truly appreciated the professionalism, friendly approach, and the time taken to answer all our questions without rushing us. Overall, it was a smooth and comfortable buying experience. Thank you to the DFS Coventry team for the excellent customer service!

20 de maio de 2026
logótipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Classificada 5 em 5 estrelas

I was served by Will

I was served by Will. I have been in several local shops but I felt pressured to buy there. Will was different, knowledgeable but left me to browse on my own although he was there as soon as I was ready to order. He explained everything very well and was very affable and friendly.

20 de maio de 2026
logótipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Classificada 5 em 5 estrelas

Amazing

Customer Service was fab and Steve was brilliant, very friendly and attentive. 5 stars.

20 de maio de 2026
logótipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello,

Thank you for sharing your kind feedback with us.

Kind regards
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

The salesman was so helpful

The salesman was so helpful, friendly and more importantly knowledgeable. He made our experience easy.

17 de maio de 2026
logótipo da DFS Furniture - Coventry

Resposta da DFS Furniture - Coventry

Hello,

Thank you for sharing your lovely review with us.

Kind regards
Holly M
DFS Customer Support

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