i think the young mans name was Matt, he could not have done enough for us i am a night mare when shopping, he was so lovely and patient, explained everything in detail, answered all our questions, a... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoStation Dr, Merry Hill Retail Park Unit 2, DY5 1SY Brierley Hill, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Matt is the member of staff who helped us out and sold us our new sofa. He was a pleasure to talk to and although in sales wasn’t pushy or too much. He explained everything well and ensured we underst... Ver mais
A empresa respondeu
Nice shop very well stocked and easy to navigate round furniture displays . Staff very helpful but not pushy to make a sale. Sales person Matt at Merryhill branch very polite and very helpful He a... Ver mais
A empresa respondeu
5 stars for Tony at DFS! He was so helpful and gave us plenty of great recommendations in a relaxed, no-pressure environment. He even gave us some practical tips on measuring up with tape at home to m... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Station Dr, Merry Hill Retail Park Unit 2, DY5 1SY, Brierley Hill, Reino Unido
- 0333 999 9844
4,9
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ben & Sam,a credit to the store,made…
Ben & Sam,a credit to the store,made everything easy and straightforward in choosing our sofa.
29 de maio de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Tony was so helpful talking through…
Tony was so helpful talking through different options and colours with no pressure
28 de maio de 2026
Resposta da DFS Furniture - Dudley
Hello Karen,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Your knowledgable and helpful staff…
Your knowledgable and helpful staff made the process enjoyable.
28 de maio de 2026
Resposta da DFS Furniture - Dudley
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great service from Matt
Matt is the member of staff who helped us out and sold us our new sofa. He was a pleasure to talk to and although in sales wasn’t pushy or too much. He explained everything well and ensured we understood each stage of the process. A true asset to the team
23 de maio de 2026
Resposta da DFS Furniture - Dudley
Hello Lucy,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with May.
Kind regards,
Lia
DFS Customer Support
Fabulous service great selection
Fabulous service great selection of stock, we had a excellent experience choosing our suit. 100% thank you.
Ps Great coffee 👍
26 de maio de 2026
Resposta da DFS Furniture - Dudley
Hello Robert,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
David who dealt with my order was…
David who dealt with my order was lovely explined everything full... did not rush me and made me feel at ease.
25 de maio de 2026
Resposta da DFS Furniture - Dudley
Hello,
Thanks for your lovely feedback, we’re glad to hear David met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Dudley
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Dudley
Hello,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
I think his name was Matt?
I think his name was Matt?? He was absolutely brilliant so patient I came in a few weeks ago and he was really good with pointing me towards the best sofa and today I went back and purchased and he was so friendly and down to earth. Thank you so much!!
25 de maio de 2026
Resposta da DFS Furniture - Dudley
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Matt in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Matt was fantastic
Matt was fantastic
Made the experience an enjoyable one
Answered all our questions well and reassured us
24 de maio de 2026
Resposta da DFS Furniture - Dudley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly and knowledgeable
Tony was really friendly and knowledgeable and patient with us on decision-making
16 de maio de 2026
Resposta da DFS Furniture - Dudley
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
EXCELENT SERVICE
i think the young mans name was Matt, he could not have done enough for us i am a night mare when shopping, he was so lovely and patient, explained everything in detail, answered all our questions, a really lovely shopping experience thanks to Matt, thanks again take care. would highly recommend DFS to every one. thanks Mark and Steph
23 de maio de 2026
Resposta da DFS Furniture - Dudley
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Dudley
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Great service in store today !
Great service in store today !
Great sofa selected at an awesome price !
23 de maio de 2026
Resposta da DFS Furniture - Dudley
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
I purchased 2 two seater Dylan sofas
I purchased 2 two seater Dylan sofas.
Matt was very helpful in helping with the purchase. Was able to advise all available options and answer all my questions. I would highly recommend
23 de maio de 2026
Resposta da DFS Furniture - Dudley
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very friendly and helpful
22 de maio de 2026
Resposta da DFS Furniture - Dudley
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Simply the Best
Very friendly and professional service by Tony also all the products looked great we bought in past and it was great quality so we buying again.
Highly recommend 👍
15 de maio de 2026
Resposta da DFS Furniture - Dudley
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
New Falcon .
Nice shop very well stocked and easy to navigate round furniture displays .
Staff very helpful but not pushy to make a sale.
Sales person Matt at Merryhill branch very polite and very helpful
He also informed us about how to care for the leather.
Very impressed.
22 de maio de 2026
Resposta da DFS Furniture - Dudley
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Swivel chair
I was approached by Tony to see if I needed help, he let me browse on my own. I chose my swivel chair. He explained everything I needed to know. He didn't push me to choose. Very friendly, chatty but professional. Lots of choice and colours.
22 de maio de 2026
Resposta da DFS Furniture - Dudley
Hell Julie,
We are really grateful for your kind words and for sharing your experience in our store with Tony. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
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