Excellent service from start to finish. The sales rep was very friendly, professional, and went above and beyond to help. Everything was completed to a high standard, and I couldn’t be happier with t... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
We had an excellent experience at DFS thanks to Aysel. She took the time to listen to what we were looking for and gave us really helpful, honest advice when choosing our sofa bed. She was knowled... Ver mais
A empresa respondeu
We came 3 days running and left to view at our leisure.we didn't feel pressured with hard sell. Staff were there when we needed help or advice. By the end of today we were happy to go ahead with our o... Ver mais
A empresa respondeu
Customer service was outstanding. The gentleman who served us was friendly, professional, and incredibly helpful. The prices were also much better compared to Furniture Village, even though the qualit... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Great Cambridge Road, EN1 1UJ, London, Reino Unido
- 0333 999 9783
4,9
Excelente
7 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
3 stars because only one of my sofa…
3 stars because only one of my sofa were delivered, instead of two. I contacted customer service she then texted someone but wasn't able to get a reply. she told me to wait until 72 hrs for a reply back from them.
23 de julho de 2026
Resposta da DFS Furniture - Enfield
Good Morning,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
I have taken a look into your order and can see the furniture is in our central distribution warehouse and this will be sent to your local warehouse as soon as possible, please be rest assured we will get this delivered to you.
Again please accept our sincerest apologies for any delays that have occurred.
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent service from start to finish
Excellent service from start to finish. The sales rep was very friendly, professional, and went above and beyond to help. Everything was completed to a high standard, and I couldn’t be happier with the experience. I would definitely recommend to anyone looking for quality service. Thank you!
22 de julho de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Enfield
Hello Mr Edwards,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Our sales advisor Saif was fantastic
Our sales advisor Saif was fantastic. Clear, knowledgeable, honest and gave us great recommendations. It wasn’t just a sale, it was the sale that was most suited to us. No stone was left unturned.
18 de julho de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great service!
Great service!
Iqbal was very helpful and answered all of my questions. I would highly recommend him to everyone!
20 de julho de 2026
Resposta da DFS Furniture - Enfield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Wonderful shopping experience
We came 3 days running and left to view at our leisure.we didn't feel pressured with hard sell. Staff were there when we needed help or advice. By the end of today we were happy to go ahead with our order and Lisa was there to help explained everything answered all questions and we were happy to complete our purchase.
20 de julho de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Thank you to Aysel
Thank you to Aysel. She was very helpful and friendly. Really happy with the service.
13 de julho de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Enfield
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
I was so happy with your seller they…
I was so happy with your seller they she was dealings with me.
13 de julho de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I was very pleased with the level of…
I was very pleased with the level of service that I received in the store today. The young female sales rep was very friendly and easy to speak to. She gave me some good advice and it was clear from the outset that she was a very knowledgeable about the products that your store had on offer.
Was a very pleasing experience.
20 de julho de 2026
Resposta da DFS Furniture - Enfield
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Fabulous customer service
Fabulous customer service. Very helpful staff who took their time with our indecisiveness going over all the details and options helping us make the best choice for us
19 de julho de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Too many options
Too many options, it’s hard to choose as all of them are beautiful,we’ve spent almost 2 hours maybe more in the store,mr ikbal was helping us so much ,very well experienced and knows about everything, I would love to thnx to him for his wonderful service and help
19 de julho de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Customer service
Customer service was outstanding. The gentleman who served us was friendly, professional, and incredibly helpful. The prices were also much better compared to Furniture Village, even though the quality and materials were the same. We’re very happy with our purchase and would definitely recommend this store.
19 de julho de 2026
Resposta da DFS Furniture - Enfield
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
great service ,no pressure
19 de julho de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Purchased a coffee table and two side…
Purchased a coffee table and two side tables I asked for a discount on the shop prices whilst I was waiting done a bit of research on my phone to find cheaper prices on line, same store, sales guy said oh yes the price had been reduced in the sale saved myself £250 do your Own research, worked for me 😊
19 de julho de 2026
Resposta da DFS Furniture - Enfield
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
The workers are very helpful and have a warm,welcoming smile.
The workers were nice and friendly, they had a very good personality and looked proud of there role.I really liked the sofas especially because of the material, it was soft and comfy,I would love to go there again!!
18 de julho de 2026
Resposta da DFS Furniture - Enfield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Enfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were very helpful
Staff were very helpful.
Great range of furniture.
And made it super easy to order
17 de julho de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Hassan took his time with us and…
Hassan took his time with us and listened with what our vision for our living room. The best service. i would like to recommend that when you go the Enfield show room ask for Hassan. Thank you
17 de julho de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Enfield
Hello Makpoloka,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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