Had a lovely experience in Exeter DFS today ,was very friendly and helpfully . Helped me choose my new bed and mattress ,we always buy our sofa's from DFS and always had great experience . Thanks to... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... Ver mais
A empresa respondeu
We didn't catch the chaps name but he was a delight and I hope you can ask in the store to identify him. My wife and I came in to the Exeter store near IKEA as we'd tried out the Patterdale a few time... Ver mais
A empresa respondeu
Heather is the assistant manager in the Exeter branch. She was great from start to finish, very knowledgeable about all of the products, quick to find out what we were after and to lead us to the best... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Reino Unido
- 0333 999 9816
4,9
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Curtis was amazing!
Curtis was amazing and made everything so faultless and made us feel at ease. He went through everything so thoroughly and had a great sense of humour and a hilarious laugh! Best of all he loves dogs!
4 de maio de 2026
Resposta da DFS Furniture - Exeter
Good afternoon Charlotte,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Cannot thank Curtis enough
Cannot thank Curtis enough. Really genuine sales guy. Not pushy. Happy to do whatever we wanted.
4 de maio de 2026
Resposta da DFS Furniture - Exeter
Good afternoon Megan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We visited the shop not really…
We visited the shop not really expecting to buy anything, but absolutely loved the Iconica range and ended up buying two sofas for our new house. Excellent service, staff extremely friendly and helpful.
20 de abril de 2026
Resposta da DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Customer service was brilliant
Customer service was brilliant! Staff were attentive, knowledgeable and very welcoming.
3 de maio de 2026
Resposta da DFS Furniture - Exeter
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Matt Very professional and very…
Matt Very professional and very knowledgeable he had all the answers to all the questions I asked could not do anymore for us 10/10
2 de maio de 2026
Resposta da DFS Furniture - Exeter
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from Jane in the…
Excellent service from Jane in the Exeter store. Very knowledgeable and helpful which was the main reason for purchasing. We loved the sofas and loved the service!!
25 de abril de 2026
Resposta da DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer care and support,Well…
Great customer care and support,Well informed of all the products available and delivery times
2 de maio de 2026
Resposta da DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
He got the sofa to fit the space by…
He got the sofa to fit the space by ordering a smaller part to go on the end of the wall thank you
2 de maio de 2026
Resposta da DFS Furniture - Exeter
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
We knew what we wanted more or less and…
We knew what we wanted more or less and we were shown the variations they stocked. We had all the time in the world to test the sofas. After a full explanation it was easy to make a final decision. The staff were very helpful.
1 de maio de 2026
Resposta da DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Curtis was great in the Exeter store
Curtis was great in the Exeter store. Very helpful and made the process very easy.
29 de abril de 2026
Resposta da DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service really…
Excellent customer service really recommend the Exeter store Always helpful and accommodating
29 de abril de 2026
Resposta da DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The assistant Kelsy was very helpful…
The assistant Kelsy was very helpful took time to explain everything, always polite, and answered our questions.
28 de abril de 2026
Resposta da DFS Furniture - Exeter
Good morning Jane,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady in DFS in Exeter was so…
The lady in DFS in Exeter was so helpful, her customer service was outstanding. She answered all my questions and made my shopping experience a joy.
The rug was beautiful and looks great in my living room.
27 de abril de 2026
Resposta da DFS Furniture - Exeter
Good morning Susan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
A very Happy experience the staff were…
A very Happy experience the staff were very helpful and obliging and a lovely cup of coffee
27 de abril de 2026
Resposta da DFS Furniture - Exeter
Good morning Tony,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Helping my elderly dissabled parents…
Helping my elderly dissabled parents with the purchase of a sofa bed in Exeter. Then liaisng with me in Bristol to help mitigate any stress for them.
27 de abril de 2026
Resposta da DFS Furniture - Exeter
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Exeter
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Very easy
Very easy. Not pushy allowed me to make my mind up with no pressure. Sales assistant very good.
25 de abril de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Attentive to us as customers
Attentive to us as customers, showed other options and very helpful
25 de abril de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Jane was very helpful and answered all…
Jane was very helpful and answered all my questions
24 de abril de 2026
Resposta da DFS Furniture - Exeter
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
I thought I had bought a sofa
I thought I had bought a sofa. Needed to check measurements and speak with DFS. Got stuck in chatbot, it closed the conversation. Terrible. Will cancel my order
14 de abril de 2026
Resposta da DFS Furniture - Exeter
Hi Rosie, I am really sorry to hear you are waiting to cancel your funriture order. If you need any assistance please do contact us on 0333 99 99 777 we would be happy to see how we can help assist you further.
Kind Regards,
Vanessa
DFS Customer Support
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