DFS Furniture - Gateshead Opiniões 

10 199
TrustScore: 5 em 5

4,9

metro retail park metro retail park, NE11 9XS Gateshead, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Lovely clean and well designed showroom. Staff friendly and attentive without being pushy. Once engaged both Zac on an earlier visit and then Paul today were very helpful and guided us effortless... Ver mais

Classificada 5 em 5 estrelas

Louis was very helpful, professional and knowledgeable about the sofa we were interested in. We were torn between a sofa at DFS and one elsewhere but due to the excellent customer service and qual... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was warmly welcomed into the store and asked if I was looking for anything in particular. David one of the sales personnel took me round and showed me various sofas explaining them in detail. I was... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. Acessórios para móveis
  3. Loja de artigos domésticos
  4. Loja de mobília para sala de estar
  5. Loja de sofás
  6. Loja de estofos

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contacto

  • metro retail park metro retail park, NE11 9XS, Gateshead, Reino Unido

  • 0333 999 9757

4,9

Excelente

TrustScore: 5 em 5

10 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(10 199)

95 112 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service jess was very…

Excellent service jess was very professional and very helpful

19 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Lewis was amazing at his job and every…

Lewis was amazing at his job and every question I had he answered straight away.

19 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Classificada 5 em 5 estrelas

Just called in to browse

Just called in to browse, spoke with Lewis had an idea what i was interested in and directed me. Spoke aboit various styles that would suit comfort. Left me to browse, no pressure to buy.
Called in next day with husband to purchase. Spoke with Pamela explained i wanted to spend time just trying sofa which she understood & left me to it. Called her over placed order.
Found both staff knowledgeabke, respectful & no pressure to purchase. Very relaxed & happy experience.

4 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Classificada 5 em 5 estrelas

Excellent Service

The welcome and the help the offer of a lovely coffee the general experience was a real pleasure as I was looking for the sofa and the armchair that I would like. Well done DFS and thank you for looking after me..

18 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

great experience

The visit to the store was great, staff were really welcoming and helpful

18 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Classificada 5 em 5 estrelas

Friendly

Friendly, helpful, informative. Thanks Louis

18 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

We went to buy a new sofa but I need to…

We went to buy a new sofa but I need to take my dog in to try him on the sofa to make sure we both fit find, he’s a Labrador cross and this was not an issue Zak was fantastic and nothing was an issue and he takes through everything on the sofa we bought

17 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Classificada 5 em 5 estrelas

Customer Service Masterclass

In store experience at DFS Metro Centre was superb. We were assisted by Juliet who was very knowledgeable about the ranges, took time to explain everything in detail and understand our needs and preferences. Can’t wait to get our new sofa.

17 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Classificada 5 em 5 estrelas

Superb Aftercare

After discovering an issue with a seven year old sofa from DFS, I visited the store in the hope they could offer some help to rectify the problem. I spoke to Mark and he couldn’t have been more helpful, despite me no longer having the receipt . Unbeknown to me, each sofa comes with a 15 year structural warranty and Mark quickly assessed my issue and arranged for a speedy repair.I can’t rate the service high enough and Mark was superb. Thank you

15 de julho de 2026
Opinião espontânea
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Amazing team at the metrocenter

We recently purchased a Ronan sofa from DFS at the merto center and the entire experience has been fantastic.

The team in the showroom was incredibly helpful without being pushy, giving us plenty of time to test out different styles and make our decision.

13 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Classificada 4 em 5 estrelas

Good friendly customer service

Good friendly customer service

8 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Classificada 5 em 5 estrelas

Sales person was extremely polite and…

Sales person was extremely polite and patient, explained everything in a professional but calm manner

14 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello Dave,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Had a really great service from Mark

Had a really great service from Mark , who was knowledgable attentive and professional .Great customer service throughout our visit to the store

14 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello Mrs Hall,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Straight forward ,easy to…

Straight forward ,easy to understand.fair price Thanks Juliet

14 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello Philip,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Looking for new furniture/ reasonable prices !

I visited the store by Newcastle Metro Centre and the Sales Assistant David, was so helpful and knowledgeable, I fell in love with the sofa and armchair and really enjoyed the stores presentation of its furniture. Loved the Summer sale prices, which really help!

13 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Staff great don't push you let you look…

Staff great don't push you let you look round but there if you need them Patrick was great explained everything.

1 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards
Holly M
DFS Customer Support

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