Lovely clean and well designed showroom. Staff friendly and attentive without being pushy. Once engaged both Zac on an earlier visit and then Paul today were very helpful and guided us effortless... Ver mais
Localização
Alterar localizaçãometro retail park metro retail park, NE11 9XS Gateshead, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Louis was very helpful, professional and knowledgeable about the sofa we were interested in. We were torn between a sofa at DFS and one elsewhere but due to the excellent customer service and qual... Ver mais
A empresa respondeu
We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at o... Ver mais
A empresa respondeu
I was warmly welcomed into the store and asked if I was looking for anything in particular. David one of the sales personnel took me round and showed me various sofas explaining them in detail. I was... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

Informações de contacto
metro retail park metro retail park, NE11 9XS, Gateshead, Reino Unido
- 0333 999 9757
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service jess was very…
Excellent service jess was very professional and very helpful

Resposta da DFS Furniture - Gateshead
Lewis was amazing at his job and every…
Lewis was amazing at his job and every question I had he answered straight away.

Resposta da DFS Furniture - Gateshead
Just called in to browse
Just called in to browse, spoke with Lewis had an idea what i was interested in and directed me. Spoke aboit various styles that would suit comfort. Left me to browse, no pressure to buy.
Called in next day with husband to purchase. Spoke with Pamela explained i wanted to spend time just trying sofa which she understood & left me to it. Called her over placed order.
Found both staff knowledgeabke, respectful & no pressure to purchase. Very relaxed & happy experience.

Resposta da DFS Furniture - Gateshead
Excellent Service
The welcome and the help the offer of a lovely coffee the general experience was a real pleasure as I was looking for the sofa and the armchair that I would like. Well done DFS and thank you for looking after me..

Resposta da DFS Furniture - Gateshead
great experience
The visit to the store was great, staff were really welcoming and helpful

Resposta da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead
We went to buy a new sofa but I need to…
We went to buy a new sofa but I need to take my dog in to try him on the sofa to make sure we both fit find, he’s a Labrador cross and this was not an issue Zak was fantastic and nothing was an issue and he takes through everything on the sofa we bought

Resposta da DFS Furniture - Gateshead
Customer Service Masterclass
In store experience at DFS Metro Centre was superb. We were assisted by Juliet who was very knowledgeable about the ranges, took time to explain everything in detail and understand our needs and preferences. Can’t wait to get our new sofa.

Resposta da DFS Furniture - Gateshead
Paul was very helpful and explained…
Paul was very helpful and explained every thing we would give him a ten.

Resposta da DFS Furniture - Gateshead
Staff were excellent well informed on…
Staff were excellent well informed on furniture

Resposta da DFS Furniture - Gateshead
Superb Aftercare
After discovering an issue with a seven year old sofa from DFS, I visited the store in the hope they could offer some help to rectify the problem. I spoke to Mark and he couldn’t have been more helpful, despite me no longer having the receipt . Unbeknown to me, each sofa comes with a 15 year structural warranty and Mark quickly assessed my issue and arranged for a speedy repair.I can’t rate the service high enough and Mark was superb. Thank you

Resposta da DFS Furniture - Gateshead
Amazing team at the metrocenter
We recently purchased a Ronan sofa from DFS at the merto center and the entire experience has been fantastic.
The team in the showroom was incredibly helpful without being pushy, giving us plenty of time to test out different styles and make our decision.

Resposta da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead
Sales person was extremely polite and…
Sales person was extremely polite and patient, explained everything in a professional but calm manner

Resposta da DFS Furniture - Gateshead
The purchase of the furniture was made easy as the salesman knew the product and was very helpful …
The purchase of the furniture was made very easy and

Resposta da DFS Furniture - Gateshead
Had a really great service from Mark
Had a really great service from Mark , who was knowledgable attentive and professional .Great customer service throughout our visit to the store

Resposta da DFS Furniture - Gateshead
Straight forward ,easy to…
Straight forward ,easy to understand.fair price Thanks Juliet

Resposta da DFS Furniture - Gateshead
Looking for new furniture/ reasonable prices !
I visited the store by Newcastle Metro Centre and the Sales Assistant David, was so helpful and knowledgeable, I fell in love with the sofa and armchair and really enjoyed the stores presentation of its furniture. Loved the Summer sale prices, which really help!

Resposta da DFS Furniture - Gateshead
Staff great don't push you let you look…
Staff great don't push you let you look round but there if you need them Patrick was great explained everything.

Resposta da DFS Furniture - Gateshead
A Experiência Trustpilot
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