DFS Furniture - Gateshead Opiniões 

10 199
TrustScore: 5 em 5

4,9

metro retail park metro retail park, NE11 9XS Gateshead, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Lovely clean and well designed showroom. Staff friendly and attentive without being pushy. Once engaged both Zac on an earlier visit and then Paul today were very helpful and guided us effortless... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Louis was very helpful, professional and knowledgeable about the sofa we were interested in. We were torn between a sofa at DFS and one elsewhere but due to the excellent customer service and qual... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was warmly welcomed into the store and asked if I was looking for anything in particular. David one of the sales personnel took me round and showed me various sofas explaining them in detail. I was... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. Acessórios para móveis
  3. Loja de artigos domésticos
  4. Loja de mobília para sala de estar
  5. Loja de sofás
  6. Loja de estofos

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contacto

  • metro retail park metro retail park, NE11 9XS, Gateshead, Reino Unido

  • 0333 999 9757

4,9

Excelente

TrustScore: 5 em 5

10 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(10 199)

95 112 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Helpful staff

Helpful staff. Good choice and finance options.

8 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Paul sales man was very helpful…

Paul sales man was very helpful explaining everything about sofas we chose

7 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

We came to the store in Gateshead metro…

We came to the store in Gateshead metro for a sofa which we saw online we weren’t pounced on as soon as we walked in just left to browse we had to ask for assistance which we preferred,the gentleman who helped us we amazing explained everything the best experience of buying furniture ever

7 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello Peter,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

From the moment we stepped over the threshold

From the moment we stepped over the threshold we were made very welcome. One of the assistants even remembered me from 7 months ago.

6 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Amazing helpful staff

We had such a fantastic experience at DFS, thanks to Rachel. She was incredibly friendly, patient, and knowledgeable, taking the time to understand exactly what we were looking for without ever making us feel rushed or pressured.

Rachel went above and beyond to help us find our dream sofa, offering great advice and making the whole process easy and enjoyable. Her excellent customer service really stood out, and we couldn’t be happier with our purchase.

Thank you, Rachel, for making what could have been a stressful decision such a positive experience. We highly recommend asking for Rachel if you’re visiting DFS!

29 de junho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Classificada 5 em 5 estrelas

Pam was very helpful with choosing our…

Pam was very helpful with choosing our new settee. We went in and we were really unsure on what we wanted but Pam went through every option to make sure we were happy!

Thank you again

6 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Classificada 4 em 5 estrelas

Friendly and helpful staff who provided…

Friendly and helpful staff who provided us with the right info and assistance.

5 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

I received excellent customer service…

I received excellent customer service throughout my visit. I was given plenty of time to browse without feeling pressured, which made the experience very comfortable. Everything was clearly explained, and my order was confirmed carefully to ensure it was exactly right for me. The staff were friendly, attentive, and genuinely focused on providing a positive customer experience. I left feeling valued and very satisfied with the service I received

5 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Lovely staff

5 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Professional Service

Professional, friendly salesperson who took time to ensure we understand the purchase terms and conditions. Made it all easy.

5 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Effortless

Just put a deposit down, really pleased with the service. Nicola was very knowledgeable and helpful. Really looking forward to it arriving.

5 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Nicola.

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Excellent STAFF

Staff very helpful, polite and friendly - all my needs were tended to in a professional manner
Found a sofa that I can actually sit on and my feet touch the floor - so happy days
Thank you DFS you do not know how much it means to mean to be able to sit in comfort
I look forward to my delivery

5 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

Michelle from the Newcastle metro centre was brilliant 👏 👏 👏 👏

Michelle from Newcastle metro centre was brilliant, also nice to get saleswoman with a sense of humour, my wife has bad anxiety but Michelle sorted that out, pat on her back needed

4 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

DFS Consultant knew the product/sofa…

DFS Consultant knew the product/sofa well when asked about dimensions etc. While we were probably quite an easy sell, her overall demeanour made the experience simple and stress free. Listened to what we wanted and needed having two toddlers to consider.

4 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Lovely staff

Lovely staff, very informative, great choice of styles and colours .
Purchased my new sofa today estimated delivery 12 weeks which is great thank you DFS.

4 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you for your lovely feedback.

Kind regards
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Customer experience

Give lots of info to me explained to me very clearly and re checked by another staff member

4 de julho de 2026
logótipo da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

A Experiência Trustpilot

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