Customer service was great. Very attentive and not over powering. Can’t ask for anything more than that. Very knowledgeable and accommodating. Hazel was excellent from start to finish and went ove... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We had an excellent experience at DFS thanks to G Singh. He was friendly, professional, and very knowledgeable, taking the time to explain all the options without being pushy. He answered all our ques... Ver mais
A empresa respondeu
Nikki who showed us our sofa was so lovely listened to what we were looking for and helped us get our sofa no problems at all very polite and welcoming .
A empresa respondeu
I had a great experience at DFS thanks to one of the staff members. He was very friendly, patient, and professional from start to finish. He took the time to understand what I was looking for, gav... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
London Road, Furniture Park, G32 8NS, Glasgow, Reino Unido
- 0333 999 9812
4,9
Excelente
13 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jamie was very helpful and sorted the…
Jamie was very helpful and sorted the matters we where looking for
24 de julho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Dolly our sales lady was so helpful &…
Dolly our sales lady was so helpful & extremely courteous
17 de julho de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Nikki who showed us our sofa was so…
Nikki who showed us our sofa was so lovely listened to what we were looking for and helped us get our sofa no problems at all very polite and welcoming .
23 de julho de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Would recommend
Big Scott Mackenzie. What a guy, really went through all the couches and didn't try to hard or up sell. Just took circumstances in and helped to get the right purchase.
24 de julho de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Seamless experience provided by Nicki…Sofa purchase experience
Seamless experience provided by Nicki Glasgow branch couldn’t fault her.
23 de julho de 2026
Resposta da DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Friendly
Friendly, helpful, service, very patient and don't rush you while choosing, Manager and staff very welcoming
10 de julho de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Never buy from DFS you’ll be disappointed…
We have been left without a bed and are sleeping on the floor since April after buying the most expensive bed in the shop and the customer service is awful. I strongly advise nobody ever buys from DFS.
23 de julho de 2026
Opinião espontânea
Resposta da DFS Furniture - Glasgow
Good morning Cara,
Thank you for sharing your review with us, it is disappointing to hear your delivery failed to go ahead and this matter is yet to be resolved. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Customer service was great
Customer service was great. Very attentive and not over powering. Can’t ask for anything more than that. Very knowledgeable and accommodating.
Hazel was excellent from start to finish and went over and above our expectations with her customer service and in no way was pushy or demanding. A credit to your Glasgow store.
18 de julho de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Made a hard decision easy
Ryan the sales rep could not do enough for us helped us too choose the perfict suite thank you again
22 de julho de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Glasgow
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Happy Shopper
I was left to view the sofas with no hassle. When I seen something I fancied Scott was very helpful, explained everything and gave me lots of options so I got the one best for me.
22 de julho de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Stewart was helpful and friendly
Stewart was helpful and friendly
Put us at ease. Was very informative. Service was great as was the customer service
21 de julho de 2026
Resposta da DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The team were so helpful and made…
The team were so helpful and made buying a couch for my first home so easy!
21 de julho de 2026
Resposta da DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The staff were helpful and made it…
The staff were helpful and made it simple and easy.
21 de julho de 2026
Resposta da DFS Furniture - Glasgow
Hello Jane,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Quick and friendly service 10/10
21 de julho de 2026
Resposta da DFS Furniture - Glasgow
Hello Kris,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Stuart our salesman was…
Stuart our salesman was excellent!nothing was too much trouble. He gave excellent advice and was not pushy. Very happy with my experience
21 de julho de 2026
Resposta da DFS Furniture - Glasgow
Hello Louise,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Glasgow
Hello Laura,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Pleasant welcome at the store at London…
Pleasant welcome at the store at London road Glasgow. The sales assistant was very welcoming and gave great information regarding the sofa we were looking at and explained everything very easily. Would highly recommend the store.
21 de julho de 2026
Resposta da DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Execellent customer service
Execellent customer service. No pushy sales and helped us explore the best options/design for our home. Would highly recommend.
20 de julho de 2026
Resposta da DFS Furniture - Glasgow
Hello John,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.