Great service from start to finish.Really friendly, clean and tidy store. Patient while we went through different options and reviewed differen sofa set up. Hope went through in detail all the after... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Greeted by a friendly member of staff.She gave us details of where the different sofas were in the store. She wasn't pushy,and left us to look at and try different sofas. We were offered us a cup o... Ver mais
A empresa respondeu
From the second I walked into the shop I was greeted with a smiling helpful sales person, Hope. After walking around the store testing a number of sofas and talking with Hope, she helped us pick th... Ver mais
A empresa respondeu
Adam provided excellent customer service from start to finish. He was friendly, knowledgeable, and made the whole process of choosing our sofa easy and stress-free. We never felt pressured, and he too... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Fishguard Road, SA61 2AT, Haverfordwest, Reino Unido
- 0333 999 9523
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Great
Rebecca the member of staff who helped and advised me with my purchase was very helpful, pleasant, polite and professional and explained everything to me
9 de julho de 2026
Resposta da DFS Furniture - Haverfordwest
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Rebecca.
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience. Excellent and friendly staff. Great customer service in store. Didn’t feel pressured into buying. Was going to buy online but staff made the experience.
4 de agosto de 2026
Resposta da DFS Furniture - Haverfordwest
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Resposta da DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
All very professional and very helpful
4 de agosto de 2026
Resposta da DFS Furniture - Haverfordwest
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Customer service
Fantastic customer service from Kerry at DFS Haverfordwest. Professional yet friendly, super informative and offered great advice.
Keep up the great work!
2 de agosto de 2026
Resposta da DFS Furniture - Haverfordwest
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Great service
Great service from start to finish.Really friendly, clean and tidy store.
Patient while we went through different options and reviewed differen sofa set up. Hope went through in detail all the after care to ensure we get maxium out of our sofa's by ensuring we care for them properly and care options available and the 3 year service
29 de julho de 2026
Resposta da DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Excellent show room and excellent staff
28 de julho de 2026
Resposta da DFS Furniture - Haverfordwest
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great customer service
Great customer service. Staff very knowledgeable and helpful
28 de julho de 2026
Resposta da DFS Furniture - Haverfordwest
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Haverfordwest
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Welcoming non pressurized atmosphere on…
Welcoming non pressurized atmosphere on entering the show room. Excellent help and advice from the sales assistant. Clear clarification on any queries we had regarding our purchase.
28 de julho de 2026
Resposta da DFS Furniture - Haverfordwest
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The sales lady would not stop trying to…
The sales lady would not stop trying to upsell me, she said that she was obliged to tell me about all of the add ons. I genuinely should have left the place, and ordered online.
20 de julho de 2026
Resposta da DFS Furniture - Haverfordwest
Hello Karl,
Thank you for taking the time to share your review with us, your feedback is greatly appreciated. We are very sorry to hear the treatment in store was anything but helpful, we would never want our customers to feel they have to purchase the additional extras.
We will aim to feed this back to the relevant store.After reviewing the order I can't see any extras on the order however, we apologise again.
Kind regards,
Lia
DFS Customer Support
Lovely experience.
Lovely experience.
Time to look at all sofas to find the right one for my family and I.
25 de julho de 2026
Resposta da DFS Furniture - Haverfordwest
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service engagement
Your staff were knowledgeable on the products and made really helpful suggestions.
24 de julho de 2026
Resposta da DFS Furniture - Haverfordwest
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very helpful staff
Very helpful staff, gave us useful information and plenty of time to make our choice. Very good service and a pleasant experience.
22 de julho de 2026
Resposta da DFS Furniture - Haverfordwest
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very happy with product
Very happy with product. Service was good. Didn’t have a choice to collect had to have delivered which cost me a further £50.00 and then a day off work to make sure home for delivery so maybe this is where things could be improved
15 de julho de 2026
Resposta da DFS Furniture - Haverfordwest
Hello Robert,
We are really grateful for your kind words and for taking the time to share your experience. After looking at the order no additional charges for delivery were issued.
Kind regards,
Lia
DFS Customer Support
The Salesman
The Salesman, Steve, was very helpful and knowledgeable; he made the whole buying process easy and stress free.
20 de julho de 2026
Resposta da DFS Furniture - Haverfordwest
Hello Mr Glynn-Williams,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Haverfordwest
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
We have a loverly lady called Keri who…
We have a loverly lady called Keri who helped us all the way through our till the end and she made us feel very comfortable. She explained everything really good.
19 de julho de 2026
Resposta da DFS Furniture - Haverfordwest
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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