The lady that helped me, she gave me time to look around without pestering me or being push, I had a cup of coffee which made me feel relaxed and at home. IZABELA explained everything very clearly to... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
We have bought several sofas and chairs from DFS over the last 20 years and have been happy with them. However, recently we didn’t really like the selection shown in adverts. We were pleasantly sur... Ver mais
A empresa respondeu
We achieved what we set out to do with the help of friendly, helpful staff. We were warmly welcolmed and everything was explained clearly before and during making our purchase.
A empresa respondeu
Jackie and Laura made the whole experience of buying our new sofa incredibly easy from start to finish. They were both professional, friendly, and really took the time to help us find exactly what we... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
London Road, HP11 1LH, High Wycombe, Reino Unido
- 0333 999 9826
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sales person was pleasant
Sales person was pleasant, knowlegable and transaction effortless
29 de maio de 2026
Resposta da DFS Furniture - High Wycombe
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Friendly and helpful staff with…
Friendly and helpful staff with customer service that made the overall process pleasant.
28 de maio de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Thank you for sharing your 5 star review with us.
Kind regards,
Holly M
DFS Customer Support
Helpful service
We achieved what we set out to do with the help of friendly, helpful staff.
We were warmly welcolmed and everything was explained clearly before and during making our purchase.
26 de maio de 2026
Resposta da DFS Furniture - High Wycombe
Hello Lynda,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very Good CS
Danielle was very professional and gave us a very comprehensive customer service, explaining everything. The process took a long time, but we left very happy with the purchase.
18 de maio de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - High Wycombe
Hello Robert,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
The sales girl was marvellous helped me…
The sales girl was marvellous helped me so much
23 de maio de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
The lady that helped me
The lady that helped me, she gave me time to look around without pestering me or being push, I had a cup of coffee which made me feel relaxed and at home.
IZABELA explained everything very clearly to me so I understand the whole process.
23 de maio de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Jackie in the HWYC branch was super…
Jackie in the HWYC branch was super helpful. it was a very smooth painless informative and easy transaction
20 de maio de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Jackie gave fantastic service so…
Jackie gave fantastic service so friendly and knowledgeable.
13 de maio de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Staff member was very helpful in…
Staff member was very helpful in ordering me a replacement inner cushion for my settee.
18 de maio de 2026
Resposta da DFS Furniture - High Wycombe
Good morning Ken,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I can’t rate Isabella enough
I can’t rate Isabella enough. She was super helpful and I’m delighted with our new sofa!
17 de maio de 2026
Resposta da DFS Furniture - High Wycombe
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
anessa
DFS Customer Support
Resposta da DFS Furniture - High Wycombe
Good morning Carol,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Attentive but not obtrusive attention.
14 de maio de 2026
Resposta da DFS Furniture - High Wycombe
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Excellent sales person we were not…
Excellent sales person we were not pushed to make a decision just helpful advice. We went to a another competitor and were just swamped by two sales personnel so we left them straight away.
9 de maio de 2026
Resposta da DFS Furniture - High Wycombe
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I can’t remember the sales woman’s name…
I can’t remember the sales woman’s name but she was very welcoming and helped me feel at ease buy my first new sofa.
Great service, she explained all we needed to know.
I’m looking forward for my new sofa arriving
10 de maio de 2026
Resposta da DFS Furniture - High Wycombe
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great
Very helpful. Good customer service. Got the sofa we wanted ordered quickly in store.
2 de maio de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Jackie was brilliant when we came into…
Jackie was brilliant when we came into the shop to buy a sofa bed and a recliner chair and was very helpful. H
28 de abril de 2026
Resposta da DFS Furniture - High Wycombe
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
I received a very personal and…
I received a very personal and efficient service from the lady who serves me and I left feeling extremely satisfied.
29 de abril de 2026
Resposta da DFS Furniture - High Wycombe
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Jackie was amazing
Jackie was amazing! She helped us choose which sofa would be best for us, the right corner combination and helped show us which fabrics we could have by showing us the fabrics on other sofas before we made our final decision. She also gave us a great deal. Thank you Jackie!
5 de maio de 2026
Resposta da DFS Furniture - High Wycombe
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service from the young lady that…
Great service from the young lady that showed the product, that i bought with the extra garentee...much thanks Paul
5 de maio de 2026
Resposta da DFS Furniture - High Wycombe
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
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