From the moment we stepped into the shop, and told them exactly what we wanted, they were exceptional in their customer service. Victoria looked after us, and was able to take us to 3 different settee... Ver mais
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Leia as opiniões dos outros
Kurtis helped with the purchase of my new sofas today. He helped me find the right one with no pressure, explained everything in detail, even down to the colour and location in my living room to make... Ver mais
A empresa respondeu
Our experience was absolutely lovely. Bailey was super helpful and very knowledgeable about everything. Super warm and welcoming and made our experience easy and enjoyable. There was so many ways a... Ver mais
A empresa respondeu
Not pushy very knowledgeable let us try all the beds and jump on the mattresses Then went on to choose a 3 piece suite tried several until we found the right one Charlotte was exceptional made us re... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

Informações de contacto
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, Reino Unido
- 0333 999 9733
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Trust the staff
My wife and I have visited the store a few times before making a decision and most of the staff are pleasant enough however the chap we bought the sofa through was awesome. Gentle, doesn't push, talks through absolutely everything you need to know and is patient.
He also prefers Will instead of William.

Resposta da DFS Furniture - Hull
The assistant was very helpful and…
The assistant was very helpful and knowledgeable.

Resposta da DFS Furniture - Hull
Very good experience
Very good experience
Today I was looking for a sofa set and the customer service agent was helpful and polite.

Resposta da DFS Furniture - Hull
Very friendly staff made the purchase…
Very friendly staff made the purchase easy and quick. Very helpful and informative.

Resposta da DFS Furniture - Hull
Curtis was extremely helpful and honest…
Curtis was extremely helpful and honest and did all he could to make the process very easy for us. Curtis explained all the details for delivery, updates and the aftercare.

Resposta da DFS Furniture - Hull
The manager and his team made us feel…
The manager and his team made us feel welcome, provided all the information we needed to make the right choice for us and answered our questions fully. Excellent.
Thank you

Resposta da DFS Furniture - Hull
Excellent Service All Round
After visiting DFS Furniture in Hull on my behalf and liasing with a very helpful and knowledgeable member of staff, my partner then informed me of a particular style of chair that would suit my needs.
I then called and spoke to a very helpful member of Customer Services who directed me to the Support Centre. It was then that I spoke with Stuart Duffy. I had numerous questions and requests that Stuart dealt with politely, patiently and with clarity. His instructions directing me to online sales were easy to follow. I found Stuart to be an extremely knowledgeable, kind. friendly and helpful member of staff. I have the utmost respect for him and in my opinion found him to be a valuable member of the DFS team. Thanks to all involved for a straight forward stress free experience.
Kind Regards
S Jackson

Resposta da DFS Furniture - Hull
We chose the perfect sofa and Paul in…
We chose the perfect sofa and Paul in the Hull store was fabulous, he helped us choose a larger pouffe in the perfect colour along with scatter cushions from a different collection which will work perfect with the stunning sofa we chose. Paul was friendly and very informative, excellent customer service from Paul.

Resposta da DFS Furniture - Hull
Always buy my sofas from Dfs and never…
Always buy my sofas from Dfs and never had no complaints,really good value for money

Resposta da DFS Furniture - Hull
The staff were very helpful
The staff were very helpful, listened to all of our preferences and found us the perfect sofas.

Resposta da DFS Furniture - Hull
Service was excellent very friendly and…
Service was excellent very friendly and easy to talk to explained everything with ease

Resposta da DFS Furniture - Hull

Resposta da DFS Furniture - Hull
I had an excellent experience at DFS
I had an excellent experience at DFS, Thanks to member of staff Will, at the Hull store. who was very welcoming. He was friendly and patient and extremely knowledgeable, taking the time to understand what I was looking for in 2 sofas. I never felt pressured and was given honest advice throughout. His customer service made the whole process enjoyable. Nothing was too much trouble and he deserves recognition for being a valued member of staff. Will was polite and professional.
The delivery team took great care bringing everything into my home and building the sofas, which look incredible and are so comfy.
Thanks DFS
Mrs Garwood

Resposta da DFS Furniture - Hull
Very pleasant & well set out store
Very pleasant & well set out store . No pushy sales people just helpful friendly staff . Makes shopping a pleasure .

Resposta da DFS Furniture - Hull
Very helpful and knowledgeable
Very helpful and knowledgeable, made us feel at ease.

Resposta da DFS Furniture - Hull
The salesman was brilliant
The salesman was brilliant. Explained everything fully never pressurised me in any way ..top man!

Resposta da DFS Furniture - Hull
The staff were very helpful and patient…
The staff were very helpful and patient
We were made to feel very comfortable
Happy with the service

Resposta da DFS Furniture - Hull
Buying a bed
Sales person was amazing. Offered us a drink whilst looking around. Friendly and patient with our little boy.

Resposta da DFS Furniture - Hull
A Experiência Trustpilot
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