Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Ver mais
A empresa respondeu
recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Ver mais
A empresa respondeu
Mark explained things very well in a relaxed atmosphere that gave us confidence in the company and items ordered. We knew exactly what we were getting for our money.
A empresa respondeu
My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously. We are buying a house in France (a protracted affair) and choosing furn... Ver mais
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We had a fantastic experience at DFS today, thanks to Mark. He was incredibly friendly, patient, and professional from start to finish. He took the time to explain everything in detail, showed us all the sofas we wanted to see, and clearly went through the pricing and different options available.
What really stood out was his kind, empathetic approach and genuine willingness to help. We never felt under any pressure, and he made the whole experience enjoyable and stress-free.
We're absolutely delighted with the service Mark provided and couldn't have asked for a better salesperson. Thank you, Mark, for all your help today. We wish you all the very best and highly recommend asking for him if you're visiting DFS!

Resposta da DFS Furniture - Ipswich
I was greeted in a friendly manner, I was given all the information about the sofa I was choosing, Mark was very friendly and professional. The whole experience was a positive one.

Resposta da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich
We were really impressed by Mark and the team at DFS. Very knowledgeable and gave us plenty of time to make the decision right for us. Really happy with the service we received.

Resposta da DFS Furniture - Ipswich
Richard was very helpful, talking my husband and I through the available options for the settee we wanted

Resposta da DFS Furniture - Ipswich
We visited DFS in Ipswich and we received helpful and informative customer service from the beginning, and did not feel under any pressure to buy anything!
The process of choosing and buying our sofa was very straightforward and all the information we were given was transparent. Lisa looked after us.

Resposta da DFS Furniture - Ipswich
Tina was very helpful and guided us easily though the whole process

Resposta da DFS Furniture - Ipswich
We meet Lisa at the store today and she was very helpful and knowledgeable

Resposta da DFS Furniture - Ipswich
Richard really helped us to pick the right sofa for our situation, a combination that we had never considered. He was very knowledgable about the products and options available. He was really patient, friendly and really listened to what we wanted.

Resposta da DFS Furniture - Ipswich
Mark was patient and not pushy. He trusted us to take our time and even to leave and look at other competitors before coming back, satisfied we had the right furniture for us! Your in house choices were far better than any of your local competitors as were your prices. Mark took loads of time with us helping us get everything we needed.

Resposta da DFS Furniture - Ipswich
I and my family were greeted by friendly staff who explained the lay out of store and pointed us in the right direction. Did not feel pressured in any way.
We were dealt with by Alexis who explained everything throughly.

Resposta da DFS Furniture - Ipswich
My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously.
We are buying a house in France (a protracted affair) and choosing furniture to try and tie-in with the completion has proved difficult. However, we have been ably assisted by Tina who we first met those three months ago.
She originally greeted us and has helped us each time we went back so it was great to finally conclude the purchase with her help.
Thorough in all she explained and with a cheery disposition, she was a delight to have helping us.
Nothing was too much trouble and 5 stars is certainly well deserved!

Resposta da DFS Furniture - Ipswich
We first started looking for a corner seating unit about three months ago, after we had found a house which we had decided to buy.
We explained to the lovely sales person, Tina, that we were just starting our search and were left to amble round the store. When we found what we had been looking at online, we asked for her help. Tina hadn't been pushy and that was important to us.
Questions were answered in a helpful, constructive manner and despite the fact we had explained we were not able to make a purchase that day, Tina gave us ample time.
We went back into the store twice more, as the house purchase (moving to France), wasn't quite as smooth as we had hoped for and the completion date was difficult to predict. We were greeted each time by Tina and finally we could tell her that we could proceed! She explained in detail, that we could not benefit with some aspects of the things DFS had to offer but we had decided on our choice and proceeded with our purchase.
We could not have had a better experience with Tina and would heartily recommend DFS to anyone who wants a stress-free shopping experience.

Resposta da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich
Richard was a brilliant help to me and my partner when buying our first sofa.

Resposta da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich
Superb customer service from start to end.

Resposta da DFS Furniture - Ipswich
We’ve bought from DFS several times and are always well looked after by Tina, and today also Lisa.
Everything is explained with tips, ideas and a personal touch.

Resposta da DFS Furniture - Ipswich
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.