Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoNorthfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... Ver mais
A empresa respondeu
We had a great experience at DFS Kettering and the customer service was brilliant. Cherice helped us with our sofa and was very knowledgeable. The staff were so friendly and welcoming.
A empresa respondeu
The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Reino Unido
- 0333 999 9840
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Our advisor Reece made us feel very…
Our advisor Reece made us feel very welcome, had great product knowledge and was very friendly and helpful throughout.
21 de junho de 2026
Resposta da DFS Furniture - Kettering
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Kettering
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Kettering
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great options info and options
13 de junho de 2026
Resposta da DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service and very…
Great customer service and very friendly. Made the whole process easy.
20 de junho de 2026
Resposta da DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
We initially spoke with Nigel who was…
We initially spoke with Nigel who was friendly and knowledgeable about the settee we were looking at. Don was particularly helpful too and when we wrnt to place the order James assisted us offering a 5 year stsin/wear warranty which we decided to take. Looking forward to sitting on it in our new home. We particularly liked no pressure sales. Thank you.
19 de junho de 2026
Resposta da DFS Furniture - Kettering
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good experience of sofa buying
We had a good experience from entering the Store. It was bright and clean and welcoming.
We browsed around at our own pace and was asked by a sales person if we needed any help, we didnt at the time. When we were ready to ask questions about a certain sofa we were joined by Nigel who was very polite and helpful. He offered us a coffee and we sat and discussed what would be good for us and we chose a colour. We were given lots of options about treatments etc that offered protection as we have animals. All in all a very good experience would recommend DFS.
6 de junho de 2026
Resposta da DFS Furniture - Kettering
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Kettering
Hello Stuart,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great customer service!
James at the Kettering store was very helpful and efficient!
13 de junho de 2026
Resposta da DFS Furniture - Kettering
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Lucy was friendly
Lucy was friendly, polite and very knowledgeable, helped making our choosing our sofa enjoyable.
12 de junho de 2026
Resposta da DFS Furniture - Kettering
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Kettering
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Nigel the staff member who helped me
Nigel the staff member who helped me, guided me through all the steps making it easier for me to understand and then purchase the sofa I needed
12 de junho de 2026
Resposta da DFS Furniture - Kettering
Hello Christopher,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I was very pleased with my order and…
I was very pleased with my order and the customer service advisers that helped me making sure I got the best sofa I was looking for.
Thank you.
31 de maio de 2026
Resposta da DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service, couldn’t fault sales person
The gentleman that dealt with us was very good, not pushy at all and very personable. Just enough help but didn’t overstep. Gave us all of the information needed. Just a shame I can’t remember his name.
30 de maio de 2026
Resposta da DFS Furniture - Kettering
Hello Kara,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service
The staff that assisted us was exceptionally friendly and very helpful. Great customer service.
6 de junho de 2026
Resposta da DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly and approachable staff
Two visits to Kettering DFS branch this week. Both times was greeted by friendly and approachable staff, very helpful, not overbearing. Everything regarding my purchase was explained clearly.
6 de junho de 2026
Resposta da DFS Furniture - Kettering
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Nigel was very clear and helpfull.
6 de junho de 2026
Resposta da DFS Furniture - Kettering
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Nigel at Kettering DFS was kind and he…
Nigel at Kettering DFS was kind and he made sure all our questions were answered. He paid attention to what we wanted and he delivered. Thank you Kettering DFS.
30 de maio de 2026
Resposta da DFS Furniture - Kettering
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent knowledge and customer service
5 de junho de 2026
Resposta da DFS Furniture - Kettering
Hello Will,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
james was very helpful
james was very helpful and polite, everything was explained very well, just up to the delivery to hold up their end now.
5 de junho de 2026
Resposta da DFS Furniture - Kettering
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.