I had a really great experience with Reece at DFS when choosing my sofa. From the moment I walked in, he was welcoming, friendly, and genuinely helpful without being pushy. His service was hones... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoNorthfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Fantastic from start to finish. James was very friendly, approachable & knowledgeable. James knew when to leave us to consider our choices & knew when to be available when we needed his help. We w... Ver mais
A empresa respondeu
Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... Ver mais
A empresa respondeu
We recently purchased a Lucius corner power sofa and matching console unit from the DFS Kettering store, and the whole experience was very positive. The staff were friendly, knowledgeable and g... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Reino Unido
- 0333 999 9840
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Reece was very personable
Reece was very personable, helpful and ensured we had all relevant information.
30 de março de 2026
Resposta da DFS Furniture - Kettering
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very knowledgeable customer service was…
Very knowledgeable customer service was able to guide us with our choice of sofa
29 de março de 2026
Resposta da DFS Furniture - Kettering
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Kettering
Good morning Turek,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Nigel was very efficient.
Nigel was very efficient & not at all pushy. He answered any questions easily & politely. Was helpful in suggesting alternatives.
29 de março de 2026
Resposta da DFS Furniture - Kettering
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great guys
The guys was absolutely helpful,friendly,was a great experience there.I love dfs in Kettering
28 de março de 2026
Resposta da DFS Furniture - Kettering
Good morning Timea,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Resposta da DFS Furniture - Kettering
Good afternoon Rafal,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Resposta da DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Staff were so helpful and friendly
Staff were so helpful and friendly! Helped us find exactly what we were after for our sofa and even helped us find a bed at a great price.
23 de março de 2026
Resposta da DFS Furniture - Kettering
Good afternoon Hannah,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great customer service today not pushy…
Great customer service today not pushy until we needed help
23 de março de 2026
Resposta da DFS Furniture - Kettering
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and friendly
Very helpful and friendly. Never pushed me into trying to buy!
22 de março de 2026
Resposta da DFS Furniture - Kettering
Good afternoon Robert,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Reece at dfs was very helpful indeed
Reece at dfs Kettering was very helpful indeed, not pushy but there if we needed him and even stayed half an hour after closing time on a Sunday to help us finalise our decisions! Very happy customers thank you.
22 de março de 2026
Resposta da DFS Furniture - Kettering
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Reece.
Kind Regards,
Jordan
DFS Customer Support
Great friendly advice
21 de março de 2026
Resposta da DFS Furniture - Kettering
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
The person explaining to us.
21 de março de 2026
Resposta da DFS Furniture - Kettering
Hello,
Thank you for your positive review.
Kind regards
Holly M
DFS Customer Support
Very good service sound advice and very…
Very good service sound advice and very helpful
14 de março de 2026
Resposta da DFS Furniture - Kettering
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Purchase review
I had a really good experience with DFS. The store had a great selection of sofas and it was easy to find something that suited my style and budget. The staff were friendly and helpful without being pushy… Especially “Nigel “ who made the whole process feel relaxed and informative ….Overall a smooth and positive experience …. I would definitely recommend DFS to others.
20 de março de 2026
Resposta da DFS Furniture - Kettering
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Kettering
Initially saw sofa on line, went to local Store in Kettering to view. Met in store by Reece who was great, very friendly and empathetic to our needs and displayed a wealth of knowledge and provided a great customer service throughout. We were allowed to take home colour swatches to ensure we could pick right colour to match are existing colour scheme and returned later to store where we where provided cups of tea till Reece was free and again Reece was amazing, had a long chat about the details of the sofa assuring us we were doing the right thing resulting us in ordering our new sofa. Reece and indeed all the staff who looked after us whilst we were waiting for Reece were great, good old Customer Service as it should be. We highly recommend popping into the Kettering store, nicely presented showroom and very friendly knowledgeable people providing great Customer Service. Thanks again DFS Kettering especially Reece.
16 de março de 2026
Resposta da DFS Furniture - Kettering
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Staff very helpful and explained…
Staff very helpful and explained everything we needed to know.
13 de março de 2026
Resposta da DFS Furniture - Kettering
Good Morning Keith,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
James was excellent
James made us feel at ease and allowed us to browse and then sit down to discuss at our pace
13 de março de 2026
Resposta da DFS Furniture - Kettering
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Kettering
Good Morning,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind Regards,
Lorraine A
DFS Central Customer Support
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