The person that we met within store came over as soon as we entered and said his name which im sorry but don't remember. He said to call him if we had any questions ( didn't feel hassled ) went all a... Ver mais
A empresa respondeu
A473, Glamorgan Vale Retail Park, CF72 8RP Pontyclun, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The person that we met within store came over as soon as we entered and said his name which im sorry but don't remember. He said to call him if we had any questions ( didn't feel hassled ) went all a... Ver mais
A empresa respondeu
Lewis was great, explained everything in full, we never felt rushed, and he wasn't pushy. Very happy with everything except I think the delivery charge should be free when spending so much money, I un... Ver mais
A empresa respondeu
We were given help when we asked and then left to browse at leisure, completely without any pressure. The sales person was relaxed, very helpful, patient and friendly. He listened to what we were loo... Ver mais
A empresa respondeu
Salesman very helpful, polite and cheerful. Easy to talk to and very knowledgeable. Sorted us out very quickly and efficiently. Not pushy. Gave us plenty of time to decide.
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Salesman very helpful, polite and cheerful. Easy to talk to and very knowledgeable.
Sorted us out very quickly and efficiently. Not pushy. Gave us plenty of time to decide.

Resposta da DFS Furniture - Llantrisant
Dav was very accommodating and had the answers to our questions.
Was very helpful and not pushy like some salesmen.

Resposta da DFS Furniture - Llantrisant
David was helpful throughout and was a main reason we continued with purchasing , well explained and very insightful a credit to your company

Resposta da DFS Furniture - Llantrisant
Staff member who dealt with us was excellent, give us time to look around didn’t keep on to us, had the answers for us when we needed them.

Resposta da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant
Excellent service. Excellent salesperson. Excellent prices. Overall just excellent.
Lewis (think I got it right) was brilliant. Very helpful and not pushy.

Resposta da DFS Furniture - Llantrisant
Helpful staff no pressure answered all my questions and went through the options with the sofa and pleased with my purchase. Hopefully delivered this week.

Resposta da DFS Furniture - Llantrisant
Josh was extremely helpful and knowledgeable about the product.
Very satisfied.
Steve & cheryl Bennett

Resposta da DFS Furniture - Llantrisant
We weren't hassled walking around looking which I really liked. They helped when needed. Good explanation of the furniture (the one we wanted wasn't on show). Got a cuppa whilst waiting and the kids used their massage chairs which kept them entertained!!
My only criticism is that it is quite expensive and the delivery/installation fee is expensive. Think it should be included when spending thousands on a sofa!

Resposta da DFS Furniture - Llantrisant
Lewis was great, nice and friendly, let us take our time in making our decision and provided us with all the info we needed, thank you!

Resposta da DFS Furniture - Llantrisant
It was nice to be given helpful information, but to then be left alone to look around the sofas ourselves and in our own time.

Resposta da DFS Furniture - Llantrisant
All good but it was a shame I couldn’t see the sofa I wanted in the store, however the sales rep showed me a similar item.
The rep explained all information and I was very happy to proceed to buy.

Resposta da DFS Furniture - Llantrisant
Very welcoming, not overpowering, lift us alone until we needed help. Very helpful and informative, brilliant customer service, would definitely shop here again due to customer service, hope my sofa is as good as the service provided.

Resposta da DFS Furniture - Llantrisant
Very helpful sales person and explained everything to me

Resposta da DFS Furniture - Llantrisant
Great thanks no worries great sales people thanks for your help.john

Resposta da DFS Furniture - Llantrisant
I loved it that we were not immediately ambushed by over zealous staff as we entered the store. Lewis came over and told us to take our time having a good look and to call him if we needed any help. He was very helpful and pleasant and answered any questions we had. He is a credit to your store.

Resposta da DFS Furniture - Llantrisant
Friendly staff all my options were well explained. I new what I wanted so it was a quick in and out.

Resposta da DFS Furniture - Llantrisant
Although delivery charges with this company appear very high, the assistant dealing with us was very helpful.

Resposta da DFS Furniture - Llantrisant
The member of staff that dealt with our purchase of a settee is a credit to DFS. He was courteous, informative and pleasant. He made us feel very comfortable, at no point did he try to pressure us.

Resposta da DFS Furniture - Llantrisant
Josh helped us buying our couch, he was really positive and offered us products that were right for us.
The team were laidback, friendly and professional and offered us great service

Resposta da DFS Furniture - Llantrisant
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.