DFS Furniture - Luton Opiniões 2414

TrustScore: 5 em 5

4,9

Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD Luton, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was shattered and looking for a very specific colour, feel and shaped sofa. The first lady who offered me help, proceeded to tell me they didn't have what I was looking for and then pointed me i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I purchased a sofa set. The team was welcoming and gave us enough space to browse the store and make a decision, which gave us the freedom to explore. They were cooperative and provided all the inform... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Don was incredibly helpful when it came to deciding on the sofa I chose. He went out his way to make sure I saw it from every angle to ensure I was happy with it. He gave me space to think before I co... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jo was very helpful, polite and explained everything very clearly. He was knowledgeable about the products and explained the procedure of how the items would be delivered etc very well.

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. Acessórios para móveis
  3. Loja de artigos domésticos
  4. Loja de mobília para sala de estar
  5. Loja de sofás
  6. Loja de estofos

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contacto

  • Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD, Luton, Reino Unido

  • 0333 999 9821

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Joseph was extremely special member of…

Joseph was extremely special member of staff with excellent skills and knowledge of his profession

28 de maio de 2026
logótipo da DFS Furniture - Luton

Resposta da DFS Furniture - Luton

Hello Omar,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Jo was very helpful

Jo was very helpful, polite and explained everything very clearly. He was knowledgeable about the products and explained the procedure of how the items would be delivered etc very well.

28 de maio de 2026
logótipo da DFS Furniture - Luton

Resposta da DFS Furniture - Luton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

I had a good experience

I had a good experience

27 de maio de 2026
logótipo da DFS Furniture - Luton

Resposta da DFS Furniture - Luton

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

The sales lady,was very helpful and…

The sales lady,was very helpful and listened to what we required,a very professional lady

26 de maio de 2026
logótipo da DFS Furniture - Luton

Resposta da DFS Furniture - Luton

Hello Darran,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

10/10 for Fahima

I was shattered and looking for a very specific colour, feel and shaped sofa.
The first lady who offered me help, proceeded to tell me they didn't have what I was looking for and then pointed me in a random direction to have a look at what was in store.
But Fahima was SO helpful. She saw me testing out sofas and obviously looking a little despondent at being dismissed by the other member of staff and she spent a LOT of time with me and advising me. I went in for one sofa and left with a sofa, a sofa bed, a rug, 4 dining chairs, a side table and cushions because of how helpful and attentive she was. She was friendly but professional and didn't make me feel rushed at all. Brilliant service.

25 de maio de 2026
logótipo da DFS Furniture - Luton

Resposta da DFS Furniture - Luton

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Great experience

So easy and hassle free

24 de maio de 2026
logótipo da DFS Furniture - Luton

Resposta da DFS Furniture - Luton

Hello Fiona,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Excellent service 10/10!

Don was incredibly helpful when it came to deciding on the sofa I chose. He went out his way to make sure I saw it from every angle to ensure I was happy with it. He gave me space to think before I committed. He was thorough in explaining extras and finance options. A very professional salesman.

24 de maio de 2026
logótipo da DFS Furniture - Luton

Resposta da DFS Furniture - Luton

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Excellent service

I purchased a sofa set. The team was welcoming and gave us enough space to browse the store and make a decision, which gave us the freedom to explore. They were cooperative and provided all the information we needed. Joseph explained the sofa's features and its maintenance requirements. Overall, the service was very good.

23 de maio de 2026
logótipo da DFS Furniture - Luton

Resposta da DFS Furniture - Luton

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Very happy experience

Very happy experience, the girl was informative and clear about all the things l needed to know.

23 de maio de 2026
logótipo da DFS Furniture - Luton

Resposta da DFS Furniture - Luton

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Good service in the store, good choice

Staff members are attentive but not overly attentive which I found good. Choice in the store was decent and staff were friendly and knowledgeable about everything I asked them about. Yet to receive my order, so don’t have any experience with the delivery service and the quality of the product

21 de maio de 2026
logótipo da DFS Furniture - Luton

Resposta da DFS Furniture - Luton

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

We were able to take the leather colour…

We were able to take the leather colour samples home to confirm before placing the order. Very helpful assistant.

20 de maio de 2026
logótipo da DFS Furniture - Luton

Resposta da DFS Furniture - Luton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Warm and friendly staff who were…

Warm and friendly staff who were knowledgeable and helpful.

Clean and tidy store

20 de maio de 2026
logótipo da DFS Furniture - Luton

Resposta da DFS Furniture - Luton

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Classificada 5 em 5 estrelas

Helpful and nice

Helpful and nice

17 de maio de 2026
logótipo da DFS Furniture - Luton

Resposta da DFS Furniture - Luton

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Classificada 5 em 5 estrelas

A good experience at Luton store

The Luton store is well laid out, immaculately clean and welcoming. Staff welcoming, friendly, helpful, not at all intrusive or pushy. Product choice good, prices not the cheapest, but quality seems good.

15 de maio de 2026
logótipo da DFS Furniture - Luton

Resposta da DFS Furniture - Luton

Good afternoon,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

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