Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent service. The lady who saw our order through was clear about the timings of the delivery and what to expect. She was also very pleasant and look smart in her appearance. Nice work.
A empresa respondeu
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... Ver mais
A empresa respondeu
This is our fourth purchase from dfs and we have never had a problem. Alan the salesman was very helpful and went through all the details and showing us the different grades of leather. I wouldn't hes... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Broadway, Centre Park, OL2 5HX, Oldham, Reino Unido
- 0333 999 9755
4,9
Excelente
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sales person very helpful
Sales person very helpful, no pressure. He knew his products, explained everything clearly, and precisely realised what we needed, led us through every detail,
28 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
When I require a new suite I always go…
When I require a new suite I always go to dfs they are always helpful
28 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Michael Lord was very friendly and…
Michael Lord was very friendly and professional in his service to us, we got all the information we needed to make purchases.
28 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
The Sales Advisor was quick helpful and…
The Sales Advisor was quick helpful and efficient
28 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very good experience staff lovely thank…
Very good experience staff lovely thank you
27 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello Gaynor,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Alicia Ahmad made me feel so welcoming…
Alicia Ahmad made me feel so welcoming and gave me all the information I need about the seatee I wanted. She went through the different prices for finance.
27 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
The assistant was Very knowledgeable…
The assistant was Very knowledgeable pleasant and so helpful
26 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great one to one customer service from…
Great one to one customer service from dfs member Rahana at the oldham dfs store Elik mill she not only sold us the sofas but the out standing approach and given that one to one detailing me and my mrs were delighted with her customer services and the sofas we brought once again Thank you very much stay blessed 🙌
26 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
NEWE SETTEE
We were looking for a specific settee which was'nt in the store but was online.
We we helped by a member of staff at the branch who found the settee. Took us through the options and made buying it really easy.
25 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Quick easy and very knowledgable.
26 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We were met by Alisha Ahmad today who…
We were met by Alisha Ahmad today who was absolutely lovely throughout. She was welcoming and very helpful, she’s a credit to your company xx
26 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Shop assistant was very helpful showd…
Shop assistant was very helpful showd how things worked. and cost very happy thanks
26 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Made to feel very welcome and the staff…
Made to feel very welcome and the staff was very helpful especially Ian scholes who helped me purchase my new sofa. Great staff and very helpful
25 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ian.
Kind Regards,
Jordan
DFS Customer Support
The man was very helpful and helped us…
The man was very helpful and helped us with all the information we needed to know i would give him 10 out of 10 and would come back if needing anymore furniture
25 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Excellent Service, Helpful Staff
The service was highly commendable and staff was very helpful.
25 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Really good experience today.
Really good experience today.
The staff was very friendly and efficient, great customer service .
25 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff air conditioning…
Very friendly staff air conditioning which made the experience very pleasant
18 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Oldham
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Single chair
Pleased with the service but I bought an expensive chair, so was surprised that delivery wasn't included.
24 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
We are really grateful for your kind words regarding your service and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
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