Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This is our fourth purchase from dfs and we have never had a problem. Alan the salesman was very helpful and went through all the details and showing us the different grades of leather. I wouldn't hes... Ver mais
A empresa respondeu
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... Ver mais
A empresa respondeu
Sales person very helpful, no pressure. He knew his products, explained everything clearly, and precisely realised what we needed, led us through every detail,
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Broadway, Centre Park, OL2 5HX, Oldham, Reino Unido
- 0333 999 9755
4,9
Excelente
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
NEWE SETTEE
We were looking for a specific settee which was'nt in the store but was online.
We we helped by a member of staff at the branch who found the settee. Took us through the options and made buying it really easy.
25 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Quick easy and very knowledgable.
26 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We were met by Alisha Ahmad today who…
We were met by Alisha Ahmad today who was absolutely lovely throughout. She was welcoming and very helpful, she’s a credit to your company xx
26 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Shop assistant was very helpful showd…
Shop assistant was very helpful showd how things worked. and cost very happy thanks
26 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Made to feel very welcome and the staff…
Made to feel very welcome and the staff was very helpful especially Ian scholes who helped me purchase my new sofa. Great staff and very helpful
25 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ian.
Kind Regards,
Jordan
DFS Customer Support
The man was very helpful and helped us…
The man was very helpful and helped us with all the information we needed to know i would give him 10 out of 10 and would come back if needing anymore furniture
25 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Excellent Service, Helpful Staff
The service was highly commendable and staff was very helpful.
25 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Really good experience today.
Really good experience today.
The staff was very friendly and efficient, great customer service .
25 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff air conditioning…
Very friendly staff air conditioning which made the experience very pleasant
18 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Oldham
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Single chair
Pleased with the service but I bought an expensive chair, so was surprised that delivery wasn't included.
24 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
We are really grateful for your kind words regarding your service and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
No pressure
No pressure, great service & knowledgeable,
All round excellent time chatting and choosing my new suite
24 de julho de 2026
Resposta da DFS Furniture - Oldham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Fantastic in-store service
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a sofa I'm really happy with, and explained the pre and post purchase process in great detail. Highly recommend!
23 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Found chair within 20 minutes of…
Found chair within 20 minutes of entering the store, perfect fit for me. Mathew was very helpful, friendly and easy to talk to. Felt comfortable with him.
22 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Natasha was exceptional from start to…
Natasha was exceptional from start to finish!
21 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello Hannah,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Alyssa was amazing from start to…
Alyssa was amazing from start to finish… very helpful,friendly and professional .
21 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello Laura,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Matt was excellent in his approach and…
Matt was excellent in his approach and explained everything that we needed to know
20 de julho de 2026
Resposta da DFS Furniture - Oldham
Hello Beverley,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.