Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Friendly and respectful staff. Purchase processed quick and efficient without any unnecessary pressure.everything was explained clearly. Any questions answered in a simple manner. Top service.
A empresa respondeu
The service was spot on from Rhianna. She was very informative about several sofas we looked at. She gave us time to look around, discuss what we wanted for our budget and have good advice about the s... Ver mais
A empresa respondeu
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Broadway, Centre Park, OL2 5HX, Oldham, Reino Unido
- 0333 999 9755
4,9
Excelente
6 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Matt was really helpful and…
Matt was really helpful and approachable. He brought a different footstool over so I could look at the sizing of it next to the sofa. Really helpful.
14 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello Liz,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great customer service & lots to chose…
Great customer service & lots to chose from
14 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent Thank You
14 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Oldham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
The sofa came damaged quality of…
The sofa came damaged quality of furniture is not good. The staff are very rude I am definitely not going there ever again.
2 de março de 2026
Resposta da DFS Furniture - Oldham
Good Morning Sobbia,
Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the furniture or the service received.
I have taken a look into your order and can see you have spoken to a member of DFS and we have arranged a service visit to resolve the issues highlighted, once again please accept our sincerest apologies.
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Top sales man and women very helpful
Top sales man and women very helpful. Top advice and assistance
13 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The man I dealt with was very honest
The man I dealt with was very honest, talked me through everything and made sure I was happy with my choices.
He's a credit to the company.👍🏼
11 de junho de 2026
Resposta da DFS Furniture - Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Oldham
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great sales,quick,nice and easy,talked…
Great sales,quick,nice and easy,talked us through the payment options,very good
3 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Oldham
Hello Holly,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The lady was brilliant I appreciated…
The lady was brilliant I appreciated the way she explained every little thing in details I have always been a big costumer of dfs and the lady welcomed me with open arms I was so happy when I left she made me and my friend a cappuccino yum yum bless her was fantastic.
9 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello Massarut,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Really good and helpful
Really good! Matthew was very helpful while we chose a suite. Very good price. Offered us a cup of coffee while we went through everything. Couldn't decide on colour,so he was very patient..but I've rung twice asking for my receipt for the full amount,via email. Sure they will send out.. .But staff very helpful and no rush to buy. Would definitely recommend DFS Oldham.
8 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello Mr Crankshaw,
We're really grateful you shared your amazing 5* review. We are glad that Matthew was a great help and you were provided with refreshments. It is much appreciated for you to take the time out to share your kind words with others.
Kind regards,
Lia
DFS Customer Support
Ian was helpful letting me and my…
Ian was helpful letting me and my husband spend time looking round. We wanted something comfortable. Two recliner chairs and a three piece sofa. Ian helped show us recliner chair with support for your back. Giving us time to decide what we wanted. I think this helped a lot. Not being pressured into buying from the store. We could find him when we were ready.
8 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello Christina,
We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Ian gave you all the information you needed and met all of your expectations.
Kind regards,
Lia
DFS Customer Support
Matthew at the Oldham branch was super…
Matthew at the Oldham branch was super helpful, as he always is. Picked our furniture, chose our style and colour with minimum of fuss. Sorted out the paperwork in no time. Great service as usual. Thanks Matt.
8 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello Christopher,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Matthew.
Kind regards,
Lia
DFS Customer Support
Great!
The staff were friendly and not pushy at all. Alan was brilliant and helpful and made us feel comfortable.
8 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello Jane,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
DFS Oldham.
I visited Oldham dfs today and ordered my new couch. I ordered with Paul he was friendly and patient whilst I decided which couch I wanted, once I decided he placed my order efficiently. Great service. Role on six weeks when I receive my couch.
7 de junho de 2026
Resposta da DFS Furniture - Oldham
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
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